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Plan Your Way to Marketing
Success
Don't Leave Your Business to Chance
www.synekamarketing.com.au
1300 965 989
Copyright 2012
About Syneka Marketing
 Syneka Marketing
• Marketing plans
• Social media
• Website design
• Professional speaking
services
 New businesses
 Small and medium
businesses
 Not-for-profit
sector
www.synekamarketing.com.au
1300 965 989
Copyright 2012
The Team at Syneka Marketing
Alex Makin
Managing Director
Marketing Strategy
Marketing Planning
Social Media
Professional Speaking
Keat Chiew
Marketing Consultant
Marketing Strategy
Marketing Planning
Natalia Perera
Creative Director
Creative Design
Website Visuals
Social Media
Kevin Cahalane
Membership Strategist
Membership Strategies
Sales Sales
Plus website and graphic designers
www.synekamarketing.com.au
1300 965 989
Copyright 2012
About Alex Makin
 Marketing and IT
 Experience in SMEs
 Board member of
several organisations
 Councillor for
Maroondah City
Council
 Mayor during 2010
www.synekamarketing.com.au
1300 965 989
Copyright 2012
Overview
 What is Marketing
 Marketing within your Business
 Developing a Marketing Plan
 Marketing and the Internet
 Social Media Tools
 Conclusion
www.synekamarketing.com.au
1300 965 989
Copyright 2012
What is Marketing?
 Various definitions exist but essentially:
• Marketing is the process of planning and
executing the conception, pricing, promotion, and
distribution of ideas, goods, and services to
create exchanges that satisfy individual and
organisational goals.
www.synekamarketing.com.au
1300 965 989
Copyright 2012
Marketing for Businesses
 Marketing considers how products/services
can reach the desired target market
• Who is your target market?
• Why are they the target market?
• What products/services are relevant to the target
market?
• Who are your competitors?
• How do you reach the target market?
 You may have multiple target markets
www.synekamarketing.com.au
1300 965 989
Copyright 2012
How Do You Use Marketing?
 What marketing currently exists in your
business?
• Websites/social media
• Brochures/leaflets
• Meetings
• Networking events
• Sponsorship
• Telephone/Email correspondence
 These are all examples of marketing tools
www.synekamarketing.com.au
1300 965 989
Copyright 2012
Begin With a Marketing Plan
 What is a marketing
plan?
• Supports the vision
of your business
• Identifies objectives
to achieve this vision
• Outlines actions that
will fulfil these
objectives
 Should be regularly
reviewed
www.synekamarketing.com.au
1300 965 989
Copyright 2012
Marketing in Context
 A Marketing Plan
should support other
plans in your
business
 Marketing enables
you to achieve these
outcomes
 Actions from the
Marketing Plan work
to achieve these
results
Business Plan
Marketing Plan
Other Plans
(HR, Distribution)
Communications eMarketing
www.synekamarketing.com.au
1300 965 989
Copyright 2012
The Planning Process
 Strengths
• Are what you do well
• Established abilities
• Core aspects of the
business
• 'Competitive
advantage'
 Leverage your
strengths
 Key marketing
messages
 Syneka Marketing
 Diverse experiences
of the team
 SMEs
 Not-for-profits
 Local government
 Understanding
strategy
 Knowledge of social
media and emerging
trends
www.synekamarketing.com.au
1300 965 989
Copyright 2012
Know Your Target Market
 The target market
• Who are they?
• Why target them?
• Where are they?
• How do you reach
them?
 Connect the target
market to your
strengths
 This creates the
value proposition
 Syneka Marketing
 Target Market
 SMEs
 New businesses
 Businesses seeking
growth
 Not-for-profits
 Incorporated
associations
 Our strategies build
your organisation
www.synekamarketing.com.au
1300 965 989
Copyright 2012
Establish Key Messages
 Consistency is critical
• Inconsistent messages
create confusion
• Branding and message
must be consistent
 What benefits do you
provide?
• How will the target
market respond?
 Demonstrate tangible
value
 Be consistent with all
communications
 Colour schemes
 Branding
 What is the key
message?
 Our expertise
 The value of effective
strategies
 We can be your
marketing department
www.synekamarketing.com.au
1300 965 989
Copyright 2012
The elements of a Marketing Plan
 Aim
• What is the purpose
of the plan?
 Objectives
• Steps that we need
to achieve the aim
• How do these
objectives achieve
the aim?
 Aim
• Increase growth of
our services
 Objectives
• Social Media
• Presentations
• Key Publications
• Demonstrate
expertise
www.synekamarketing.com.au
1300 965 989
Copyright 2012
Implementation and Evaluation
 Strategies
• What steps are
required to achieve
the objectives?
• What timeframes?
• Who is responsible?
 Evaluation
• How do you measure
the results?
 Implementing our
strategies
• Identify presentation
opportunities
• Identify when they
are held
 Evaluation
• Number of
presentations
• Feedback
www.synekamarketing.com.au
1300 965 989
Copyright 2012
The Role of Technology
 Do not view
technology in
isolation
• Websites are a
marketing tool – not
just technology
• Social media is a
marketing exercise
• Technology is
actively being used
across all
generations
www.synekamarketing.com.au
1300 965 989
Copyright 2012
Online 'Word of Mouth'
 'Word of mouth'
advertising is
extremely powerful
• Sharing content is
the online equivalent
• Encourage sharing
and dialogue
 Remember email is
also effective
www.synekamarketing.com.au
1300 965 989
Copyright 2012
Extending Reach with Social Media
 A website is one
method of reaching
stakeholders on the
Internet
 Social media is
another method
• Use the strengths of
each tool
 These tools should
be integrated with
your website
www.synekamarketing.com.au
1300 965 989
Copyright 2012
Integrating Social Media
 Send website
updates as:
• As a Facebook Post
• As a Twitter Update
• Emailed to
subscribers
 Reach all
stakeholders
 Saves time by
writing content once
www.synekamarketing.com.au
1300 965 989
Copyright 2012
Social Media Tools - Facebook
 Facebook
• 10.6 million
Australians
• Build an online
community
• Events
• Announcements
• Organisations can
have branded pages
 www.facebook.com
www.synekamarketing.com.au
1300 965 989
Copyright 2012
Social Media Tools - Twitter
 Twitter
• 2.5 million
Australians
• Good for quick
announcements
• Can feed into
Facebook
• Hashtags enable
conversation
 www.twitter.com
www.synekamarketing.com.au
1300 965 989
Copyright 2012
Social Media Tools - LinkedIn
 LinkedIn
• 3 million Australians
• Connect with
business partners
• Events
• Announcements
• Groups
• Can be integrated
with Twitter
 www.linkedin.com
www.synekamarketing.com.au
1300 965 989
Copyright 2012
Social Media Tools - YouTube
 YouTube
• 48 hours of video are
uploaded every
minute
• 3% of these videos
are Australian
• Over 3 billion videos
are viewed a day
 Second biggest
search engine
 www.youtube.com
www.synekamarketing.com.au
1300 965 989
Copyright 2012
Social Media Tools - Blogging
 A blog is a website
• Contains regularly
updated posts
• Media Releases
• Newsletters
• Advice
• Can be written by
several people in
your business
• Allows comments
• Integrate with social
media
www.synekamarketing.com.au
1300 965 989
Copyright 2012
Social Media Tools - Email
 Email is still
important
• Can automatically
send content from
your website to
subscribers
• Can reach people
using several
methods
• Include sharing
options in email
www.synekamarketing.com.au
1300 965 989
Copyright 2012
Measure Your Results
 What do you want to
achieve with your
Internet presence?
• Contact
• Sales
• Readership
 The Internet is
measurable
• Measure visits
• Measure sharing
www.synekamarketing.com.au
1300 965 989
Copyright 2012
Conclusion
 Develop a Plan
 Identify what you
want to achieve
 Ensure consistency
 See the Internet as a
Marketing Tool
 Use the tools that
are right for you
 Replicate your
messages
www.synekamarketing.com.au
1300 965 989
Copyright 2012
The Role of Technology
 Do not view
technology in
isolation
• Websites are a
marketing tool – not
just technology
• Social media is a
marketing exercise
• Technology is
actively being used
across all
generations
www.synekamarketing.com.au
1300 965 989
Copyright 2012
The Next Steps
 Subscribe to Syneka
Snippets
 Extension of our New
Year Marketing
Package
 Small Business
Marketing Package
 Not-for-Profit
Communications
Package
 10% discount
www.synekamarketing.com.au
1300 965 989
Copyright 2012
Further information
 Syneka Marketing
• Web: www.synekamarketing.com.au
• Phone: 1300 965 989
 Alex Makin
• Mobile: 0409 136 213
• Email: alex@synekamarketing.com.au
 Social Media
• LinkedIn: www.linkedin.com/in/alexmakin
• Twitter: www.twitter.com/syneka
• Facebook: www.facebook.com/syneka.com.au

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Plan Your Marketing Success with Syneka

  • 1. Plan Your Way to Marketing Success Don't Leave Your Business to Chance
  • 2. www.synekamarketing.com.au 1300 965 989 Copyright 2012 About Syneka Marketing  Syneka Marketing • Marketing plans • Social media • Website design • Professional speaking services  New businesses  Small and medium businesses  Not-for-profit sector
  • 3. www.synekamarketing.com.au 1300 965 989 Copyright 2012 The Team at Syneka Marketing Alex Makin Managing Director Marketing Strategy Marketing Planning Social Media Professional Speaking Keat Chiew Marketing Consultant Marketing Strategy Marketing Planning Natalia Perera Creative Director Creative Design Website Visuals Social Media Kevin Cahalane Membership Strategist Membership Strategies Sales Sales Plus website and graphic designers
  • 4. www.synekamarketing.com.au 1300 965 989 Copyright 2012 About Alex Makin  Marketing and IT  Experience in SMEs  Board member of several organisations  Councillor for Maroondah City Council  Mayor during 2010
  • 5. www.synekamarketing.com.au 1300 965 989 Copyright 2012 Overview  What is Marketing  Marketing within your Business  Developing a Marketing Plan  Marketing and the Internet  Social Media Tools  Conclusion
  • 6. www.synekamarketing.com.au 1300 965 989 Copyright 2012 What is Marketing?  Various definitions exist but essentially: • Marketing is the process of planning and executing the conception, pricing, promotion, and distribution of ideas, goods, and services to create exchanges that satisfy individual and organisational goals.
  • 7. www.synekamarketing.com.au 1300 965 989 Copyright 2012 Marketing for Businesses  Marketing considers how products/services can reach the desired target market • Who is your target market? • Why are they the target market? • What products/services are relevant to the target market? • Who are your competitors? • How do you reach the target market?  You may have multiple target markets
  • 8. www.synekamarketing.com.au 1300 965 989 Copyright 2012 How Do You Use Marketing?  What marketing currently exists in your business? • Websites/social media • Brochures/leaflets • Meetings • Networking events • Sponsorship • Telephone/Email correspondence  These are all examples of marketing tools
  • 9. www.synekamarketing.com.au 1300 965 989 Copyright 2012 Begin With a Marketing Plan  What is a marketing plan? • Supports the vision of your business • Identifies objectives to achieve this vision • Outlines actions that will fulfil these objectives  Should be regularly reviewed
  • 10. www.synekamarketing.com.au 1300 965 989 Copyright 2012 Marketing in Context  A Marketing Plan should support other plans in your business  Marketing enables you to achieve these outcomes  Actions from the Marketing Plan work to achieve these results Business Plan Marketing Plan Other Plans (HR, Distribution) Communications eMarketing
  • 11. www.synekamarketing.com.au 1300 965 989 Copyright 2012 The Planning Process  Strengths • Are what you do well • Established abilities • Core aspects of the business • 'Competitive advantage'  Leverage your strengths  Key marketing messages  Syneka Marketing  Diverse experiences of the team  SMEs  Not-for-profits  Local government  Understanding strategy  Knowledge of social media and emerging trends
  • 12. www.synekamarketing.com.au 1300 965 989 Copyright 2012 Know Your Target Market  The target market • Who are they? • Why target them? • Where are they? • How do you reach them?  Connect the target market to your strengths  This creates the value proposition  Syneka Marketing  Target Market  SMEs  New businesses  Businesses seeking growth  Not-for-profits  Incorporated associations  Our strategies build your organisation
  • 13. www.synekamarketing.com.au 1300 965 989 Copyright 2012 Establish Key Messages  Consistency is critical • Inconsistent messages create confusion • Branding and message must be consistent  What benefits do you provide? • How will the target market respond?  Demonstrate tangible value  Be consistent with all communications  Colour schemes  Branding  What is the key message?  Our expertise  The value of effective strategies  We can be your marketing department
  • 14. www.synekamarketing.com.au 1300 965 989 Copyright 2012 The elements of a Marketing Plan  Aim • What is the purpose of the plan?  Objectives • Steps that we need to achieve the aim • How do these objectives achieve the aim?  Aim • Increase growth of our services  Objectives • Social Media • Presentations • Key Publications • Demonstrate expertise
  • 15. www.synekamarketing.com.au 1300 965 989 Copyright 2012 Implementation and Evaluation  Strategies • What steps are required to achieve the objectives? • What timeframes? • Who is responsible?  Evaluation • How do you measure the results?  Implementing our strategies • Identify presentation opportunities • Identify when they are held  Evaluation • Number of presentations • Feedback
  • 16. www.synekamarketing.com.au 1300 965 989 Copyright 2012 The Role of Technology  Do not view technology in isolation • Websites are a marketing tool – not just technology • Social media is a marketing exercise • Technology is actively being used across all generations
  • 17. www.synekamarketing.com.au 1300 965 989 Copyright 2012 Online 'Word of Mouth'  'Word of mouth' advertising is extremely powerful • Sharing content is the online equivalent • Encourage sharing and dialogue  Remember email is also effective
  • 18. www.synekamarketing.com.au 1300 965 989 Copyright 2012 Extending Reach with Social Media  A website is one method of reaching stakeholders on the Internet  Social media is another method • Use the strengths of each tool  These tools should be integrated with your website
  • 19. www.synekamarketing.com.au 1300 965 989 Copyright 2012 Integrating Social Media  Send website updates as: • As a Facebook Post • As a Twitter Update • Emailed to subscribers  Reach all stakeholders  Saves time by writing content once
  • 20. www.synekamarketing.com.au 1300 965 989 Copyright 2012 Social Media Tools - Facebook  Facebook • 10.6 million Australians • Build an online community • Events • Announcements • Organisations can have branded pages  www.facebook.com
  • 21. www.synekamarketing.com.au 1300 965 989 Copyright 2012 Social Media Tools - Twitter  Twitter • 2.5 million Australians • Good for quick announcements • Can feed into Facebook • Hashtags enable conversation  www.twitter.com
  • 22. www.synekamarketing.com.au 1300 965 989 Copyright 2012 Social Media Tools - LinkedIn  LinkedIn • 3 million Australians • Connect with business partners • Events • Announcements • Groups • Can be integrated with Twitter  www.linkedin.com
  • 23. www.synekamarketing.com.au 1300 965 989 Copyright 2012 Social Media Tools - YouTube  YouTube • 48 hours of video are uploaded every minute • 3% of these videos are Australian • Over 3 billion videos are viewed a day  Second biggest search engine  www.youtube.com
  • 24. www.synekamarketing.com.au 1300 965 989 Copyright 2012 Social Media Tools - Blogging  A blog is a website • Contains regularly updated posts • Media Releases • Newsletters • Advice • Can be written by several people in your business • Allows comments • Integrate with social media
  • 25. www.synekamarketing.com.au 1300 965 989 Copyright 2012 Social Media Tools - Email  Email is still important • Can automatically send content from your website to subscribers • Can reach people using several methods • Include sharing options in email
  • 26. www.synekamarketing.com.au 1300 965 989 Copyright 2012 Measure Your Results  What do you want to achieve with your Internet presence? • Contact • Sales • Readership  The Internet is measurable • Measure visits • Measure sharing
  • 27. www.synekamarketing.com.au 1300 965 989 Copyright 2012 Conclusion  Develop a Plan  Identify what you want to achieve  Ensure consistency  See the Internet as a Marketing Tool  Use the tools that are right for you  Replicate your messages
  • 28. www.synekamarketing.com.au 1300 965 989 Copyright 2012 The Role of Technology  Do not view technology in isolation • Websites are a marketing tool – not just technology • Social media is a marketing exercise • Technology is actively being used across all generations
  • 29. www.synekamarketing.com.au 1300 965 989 Copyright 2012 The Next Steps  Subscribe to Syneka Snippets  Extension of our New Year Marketing Package  Small Business Marketing Package  Not-for-Profit Communications Package  10% discount
  • 30. www.synekamarketing.com.au 1300 965 989 Copyright 2012 Further information  Syneka Marketing • Web: www.synekamarketing.com.au • Phone: 1300 965 989  Alex Makin • Mobile: 0409 136 213 • Email: alex@synekamarketing.com.au  Social Media • LinkedIn: www.linkedin.com/in/alexmakin • Twitter: www.twitter.com/syneka • Facebook: www.facebook.com/syneka.com.au