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ASIA Research Partners
Accurate Solutions & Insightful Analysis
Consumer
Research
Healthcare
Research
IT
Research
Automotive
Research
Key Opinion
Leaders Research
Banking &
Retail Research
Accurate Solutions & Insightful Analysis makes us the most Preferred, Reliable & Competitive
partner for Market Research Activities
Overview & Set up
Asia Research Partners provides a full range of market
research solutions to global clients. We're your
single-stop resource for marketing
research, nationally and internationally
Our custom-tailored approach is hands-on, cost-
efficient, and results-focused
Accurate Solutions & Insightful Analysis makes us the
most Preferred, Reliable & Competitive partner for
Market Research Activities
Quick Facts
Full Service Research in Asia Market
India Research Experts
Online Panels in India
100,000 + CATI Interviews executed
1500 + MR Projects in Asia Market
Expertise in Healthcare, Information
Technology, Automotive, Consumer, -Senior
level Opinion leaders and C-Level
respondents.
Qualitative Research Experts
24/7 Coverage
We're wizards at managing multi-
phased, multi-location, large-scale research
projectsCANADA
INDIA
NEW ZEALAND
OFFICE LOCATIONS
Market Research Solutions
Brand Management
 Familiarity/Awareness of brand across various market segments
 Brand perception vis-à-vis competitor brands
 Performance on what parameters drive your brand’s perceptions?
 Current positioning of your brand in the target segment’s mind
Customer Satisfaction
 Prioritize areas of product/service improvement
 Segment customers on basis of their satisfaction and loyalty
 Incorporate customer satisfaction results into marketing/communications
strategy
 Influence customer behavior in-line with your strategic objectives
New Product/ Concept
Testing
 Determine the perceived attractiveness of the product for the target segment
 Determine the ideal price and optimal design for the product/service
Predict off-take rates of alternative price-feature configurations
 Identify possible matches/mismatches between unmet needs and new
features
Usage & Attitude
Measurement
 Are users aware of the full-functionality of your product?
 What is the usage pattern of different features of your product?
 Which product features are the most difficult to use?
 Are customers using your product over multiple locations?
Market Research Solutions
Advertising
Effectiveness
Employee Motivation
Event Effectiveness
 Evaluate overall effectiveness of your ad campaigns
 Measure positive influences of the campaign on awareness, perception, intention
to use
 Evaluate effectiveness of your ad campaign in communicating intended message
 Identify the best medium for advertising
 Measure satisfaction and derive action-points to improve employee retention
 Identify factors that employees consider when evaluating their experience with
your firm
 Determine satisfaction on each of these factors
 Segment your employees to deliver focused training and implement retention
programs
 Measure impact of event association on the customer’s image of your brand
 Assess impact of your association on industry analysts and competitors
 Evaluate the success of the event in communicating your intended message
 Measure impact on likelihood of purchase or recommendation
Public Opinion Poll
 The aggregate of individual attitudes or beliefs held by the adult population
 An opinion poll is a survey of public opinion from a particular sample
 Opinion polls are usually designed to represent the opinions of a population by
conducting a series of questions and then extrapolating generalities in ratio or within
confidence intervals
Major Industry Coverage
Automotive Tele-Communication
Media
Banking
Real EstateEnergySocial & RuralElectronics
Steel Retail Aviation
Healthcare
6
RFQ Received
Feasibility
Analysis
Done
Identification of
Study
Parameters
Proposal
Submission
After Project
commission, Goes
to Project Director
and Kick off
Project Kick Off
call/Meeting with Client
Quality Plan
and Field Plan
Field Preparation
and Start of
Project
Client given login Id
to view project
update on real time
basis
Project Completion
Cross Quality
Check
Quality Report-
If Request
Research Design in Detail
Project Stockholder :Project Process & Procedure
Data File Submission
Geographical Coverage : India (Capability in Both
Qual & Quant)
Delhi
Kolkata
Chennai
Bengaluru
Mumbai
Hyderabad
Jaipur
Pune
INDIA
S No. Cities City Type
Team Size (no.
of Interviewers)
Regions
1 Delhi (NCR) Tier 1 30 North
2 Mumbai Tier 1 20 West
3 Bengaluru Tier 1 18 South
4 Chennai Tier 1 10 South
5 Kolkata Tier 1 10 East
6 Hyderabad Tier 1 8 South
7 Patna Tier 1 8 North
8 Chandigarh Tier 1 8 North
9 Ahmedabad Tier 1 10 West
10 Rajkot Tier 2 6 North
11 Pune Tier 2 6 West
12 Kanpur Tier 2 4 North
13 Bhopal Tier 2 4 North
14 Jaipur Tier 2 4 North
15 Indore Tier 2 8 North
16 Nagpur Tier 2 4 West
17 Amritsar Tier 2 4 North
18 Nashik Tier 2 6 West
PatnaKanpur
Ahmedabad
Chandigarh
Amritsar
Nashik Nagpur
Indore
Bhopal
Rajkot
 Qualitative Research - Helps to obtain broad qualitative understanding of factors of interest
 Quantitative Research - Helps to quantify the data and generalize the result
How We Do It – Primary Research
Qualitative
Research
In Depth Interviews
Web Surveys
Triads, Dyads
TDI
Mini FGD / FGD
Online/Offline Diaries
Quantitative
Research
CATI
CAPI
CAWI
Mystery Audit
Face to Face / PAPI
Online surveys
How We Do It – Primary Research
Global Data Collection
Asia Research Partners is your one stop Market Research company set up and designed with
the clients needs being the forefront of our business.
With extensive partnerships around the world and first class project management, we are
able to meet the needs of all clients with their flexible and professional approach to each
study.
Asia Research Partners prides themselves on treating each project and client individually
and your Project Manager will ensure that throughout all projects the level of
communication will be first class.
Our Geographical Coverage
North America
 Canada
 USA
 Mexico
Asia
 India
 Russia
 China
 Japan
 Sri Lanka
 Malaysia
 Vietnam
 Bangladesh
 Singapore
 Japan
 Malaysia
 Vietnam
 South Korea
 Singapore
 Hong Kong
 Thailand
 Indonesia
 Iraq
 Turkey
 UAE
South America
 Brazil
Australia & Newzealand
 Australia
 Newzealand
Geographical Coverage : Global
Geographical Coverage : Global
Countries Online CAWI/CAPI/CATI /
Central Locations
Door to Door
recruitment
Own panel available Using partner panels
Australia Y Y
Bangladesh Y Y
China Y Y Y
Hong Kong Y Y
India Y Y Y
Indonesia Y Y Y
Japan Y Y
Malaysia Y Y Y
New Zealand Y Y
Philippines Y Y Y
Pakistan Y Y Y
Singapore Y Y
South Korea Y Y
Sri Lanka Y Y
Taiwan Y Y
Thailand Y Y Y
Vietnam Y Y Y
USA Y Y Y Y
Canada Y Y Y Y
Brazil Y Y Y
Mexico Y Y Y
UAE Y Y
KSA Y Y
Egypt Y Y
Kuwait Y Y
Turkey Y Y
Quantitative Research
Geographical Coverage : Global
Qualitative Research
Countries
In Depth
Interviews (IDIs)
in central
location
Telephone
Interviews
(TDIs)
In Field In
Depth
Interviews (IDIs)
Focus Group
Interviews in
central location
(FGs)
WebAssisted
Telephone
Interviews
(WATI)
Online Bulletin
boards
Australia Y
Bangladesh Y Y Y Y
China Y Y Y
Hong Kong Y Y
India Y Y Y Y Y Y
Indonesia Y Y Y Y Y Y
New Zealand Y Y Y Y Y Y
Philippines Y Y Y Y Y Y
Pakistan Y Y
Singapore Y Y
Vietnam Y Y Y Y Y Y
USA Y Y Y Y Y
Canada Y Y Y
Brazil Y
Mexico Y
UAE Y Y Y Y Y
KSA Y Y Y Y Y
Egypt Y Y Y Y
Kuwait Y Y Y Y
Right Candidates,
Right Training
Quality Control
Quality Assurance
Operational Excellence
 Operations structure ensures
constant monitoring on
deliverables
 Sign off from Team Leads
 Managing Training issues
 Constant Skilling
 Process documentation and
adherence
 Scalable and repeatable
processes
 Documented QC process for all
projects
 Focus on doing it right the first
time
 Management reporting for all
QC initiatives
 Daily, Monthly and Quarterly
reporting and client reviews
 Monetary benefits linked to
Customer satisfaction
 SLA monitoring & reporting
 Identify the right
candidates – skill
sets, aptitude and learn
ability
 Mix of classroom and
on-the job training
 Rigorous certification
process
Ensure Training
and Certification
Managing Delivery
/ Programming
Quality Audits
Quality @ ARP
Clients Snapshot
Differentiating Factors
Authenticity
 Join us on Primary
Research
Industry Knowledge
 Skilled Personnel
 Understanding of
Databases
Research Capability
 FGD, CATI
Center, CAPI, Web
IDI, Dyads, Triad
 100% In-house Field
Force
Transparency
 Working with client not
for client
 Innovative project
management
techniques
Quick TAT
All activity “End to End” at
one place = No Marginal
Time Gap
Cost Effectiveness
No Outsourcing = No
Middle Man = Cost
Effective
Authenticity
Industry Knowledge
Research Capability
Transparency
Quick TAT
Cost Effectiveness
Why Choose Asia Research Partners : Differentiating Factors
16
15%
35%30%
20%
<3 Years 3 to 6 Years
6 to 10 Years >10 Years
Team: Experience
30%
40%
20%
10%
0
0
Graduate Post Graduate MBA Ph.D
Team: Educational Background
Total Number of Employee: >50
Skilled manpower
All of them have matching background
Field Force – highly skilled and
experienced interviewers
Proficiency in international, domestic
and regional languages
Combined experience: more than 100
years
No. of well executed Project: >500
Experienced team members to manage
projects
International Exposure
Industry Experience
Team Members: Skilled Resources
Team Members: Skilled Resources
Infrastructure
CATI Infrastructure
• Scalable CATI facility with modern
infrastructure
• Hi-Speed Automated dialer
• Call recording and barge–in facility
Asia Research Partners – headquarters
Conceived, designed and managed as world-class
facility.
Minimum 50% redundancy for all support systems
Support systems and processes on mission critical
basis
Redundant power, water supply and fire systems
Technology Strengths
• Total AVAYA solutions
• Dell Servers and Desktops
• 100% secured Network & disaster recovery systems
Survey Programming, Data Processing,
Analysis
• Confirmit, Kenses, Asp.net
• SPSS, Quantum, WinCrossTM
Affiliations
Expertise in Healthcare, Information Technology, Automotive, Consumer, -Senior level
Opinion leaders and C-Level respondents.
In-house Focus Vision Facility
Contact Us
Asia Research Partners
Accurate Solutions & Insightful Analysis
E-135, Okhla Industrial Estate Phase 3, New Delhi
India – 110020.
Tel: +91-011-4555 4222
Email: infodl@asiaresearchpartners.com
Website: www.asiaresearchpartners.com

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Asia research partners consumer presentation

  • 1. ASIA Research Partners Accurate Solutions & Insightful Analysis Consumer Research Healthcare Research IT Research Automotive Research Key Opinion Leaders Research Banking & Retail Research Accurate Solutions & Insightful Analysis makes us the most Preferred, Reliable & Competitive partner for Market Research Activities
  • 2. Overview & Set up Asia Research Partners provides a full range of market research solutions to global clients. We're your single-stop resource for marketing research, nationally and internationally Our custom-tailored approach is hands-on, cost- efficient, and results-focused Accurate Solutions & Insightful Analysis makes us the most Preferred, Reliable & Competitive partner for Market Research Activities Quick Facts Full Service Research in Asia Market India Research Experts Online Panels in India 100,000 + CATI Interviews executed 1500 + MR Projects in Asia Market Expertise in Healthcare, Information Technology, Automotive, Consumer, -Senior level Opinion leaders and C-Level respondents. Qualitative Research Experts 24/7 Coverage We're wizards at managing multi- phased, multi-location, large-scale research projectsCANADA INDIA NEW ZEALAND OFFICE LOCATIONS
  • 3. Market Research Solutions Brand Management  Familiarity/Awareness of brand across various market segments  Brand perception vis-à-vis competitor brands  Performance on what parameters drive your brand’s perceptions?  Current positioning of your brand in the target segment’s mind Customer Satisfaction  Prioritize areas of product/service improvement  Segment customers on basis of their satisfaction and loyalty  Incorporate customer satisfaction results into marketing/communications strategy  Influence customer behavior in-line with your strategic objectives New Product/ Concept Testing  Determine the perceived attractiveness of the product for the target segment  Determine the ideal price and optimal design for the product/service Predict off-take rates of alternative price-feature configurations  Identify possible matches/mismatches between unmet needs and new features Usage & Attitude Measurement  Are users aware of the full-functionality of your product?  What is the usage pattern of different features of your product?  Which product features are the most difficult to use?  Are customers using your product over multiple locations?
  • 4. Market Research Solutions Advertising Effectiveness Employee Motivation Event Effectiveness  Evaluate overall effectiveness of your ad campaigns  Measure positive influences of the campaign on awareness, perception, intention to use  Evaluate effectiveness of your ad campaign in communicating intended message  Identify the best medium for advertising  Measure satisfaction and derive action-points to improve employee retention  Identify factors that employees consider when evaluating their experience with your firm  Determine satisfaction on each of these factors  Segment your employees to deliver focused training and implement retention programs  Measure impact of event association on the customer’s image of your brand  Assess impact of your association on industry analysts and competitors  Evaluate the success of the event in communicating your intended message  Measure impact on likelihood of purchase or recommendation Public Opinion Poll  The aggregate of individual attitudes or beliefs held by the adult population  An opinion poll is a survey of public opinion from a particular sample  Opinion polls are usually designed to represent the opinions of a population by conducting a series of questions and then extrapolating generalities in ratio or within confidence intervals
  • 5. Major Industry Coverage Automotive Tele-Communication Media Banking Real EstateEnergySocial & RuralElectronics Steel Retail Aviation Healthcare
  • 6. 6 RFQ Received Feasibility Analysis Done Identification of Study Parameters Proposal Submission After Project commission, Goes to Project Director and Kick off Project Kick Off call/Meeting with Client Quality Plan and Field Plan Field Preparation and Start of Project Client given login Id to view project update on real time basis Project Completion Cross Quality Check Quality Report- If Request Research Design in Detail Project Stockholder :Project Process & Procedure Data File Submission
  • 7. Geographical Coverage : India (Capability in Both Qual & Quant) Delhi Kolkata Chennai Bengaluru Mumbai Hyderabad Jaipur Pune INDIA S No. Cities City Type Team Size (no. of Interviewers) Regions 1 Delhi (NCR) Tier 1 30 North 2 Mumbai Tier 1 20 West 3 Bengaluru Tier 1 18 South 4 Chennai Tier 1 10 South 5 Kolkata Tier 1 10 East 6 Hyderabad Tier 1 8 South 7 Patna Tier 1 8 North 8 Chandigarh Tier 1 8 North 9 Ahmedabad Tier 1 10 West 10 Rajkot Tier 2 6 North 11 Pune Tier 2 6 West 12 Kanpur Tier 2 4 North 13 Bhopal Tier 2 4 North 14 Jaipur Tier 2 4 North 15 Indore Tier 2 8 North 16 Nagpur Tier 2 4 West 17 Amritsar Tier 2 4 North 18 Nashik Tier 2 6 West PatnaKanpur Ahmedabad Chandigarh Amritsar Nashik Nagpur Indore Bhopal Rajkot
  • 8.  Qualitative Research - Helps to obtain broad qualitative understanding of factors of interest  Quantitative Research - Helps to quantify the data and generalize the result How We Do It – Primary Research Qualitative Research In Depth Interviews Web Surveys Triads, Dyads TDI Mini FGD / FGD Online/Offline Diaries Quantitative Research CATI CAPI CAWI Mystery Audit Face to Face / PAPI Online surveys How We Do It – Primary Research
  • 9. Global Data Collection Asia Research Partners is your one stop Market Research company set up and designed with the clients needs being the forefront of our business. With extensive partnerships around the world and first class project management, we are able to meet the needs of all clients with their flexible and professional approach to each study. Asia Research Partners prides themselves on treating each project and client individually and your Project Manager will ensure that throughout all projects the level of communication will be first class.
  • 10. Our Geographical Coverage North America  Canada  USA  Mexico Asia  India  Russia  China  Japan  Sri Lanka  Malaysia  Vietnam  Bangladesh  Singapore  Japan  Malaysia  Vietnam  South Korea  Singapore  Hong Kong  Thailand  Indonesia  Iraq  Turkey  UAE South America  Brazil Australia & Newzealand  Australia  Newzealand Geographical Coverage : Global
  • 11. Geographical Coverage : Global Countries Online CAWI/CAPI/CATI / Central Locations Door to Door recruitment Own panel available Using partner panels Australia Y Y Bangladesh Y Y China Y Y Y Hong Kong Y Y India Y Y Y Indonesia Y Y Y Japan Y Y Malaysia Y Y Y New Zealand Y Y Philippines Y Y Y Pakistan Y Y Y Singapore Y Y South Korea Y Y Sri Lanka Y Y Taiwan Y Y Thailand Y Y Y Vietnam Y Y Y USA Y Y Y Y Canada Y Y Y Y Brazil Y Y Y Mexico Y Y Y UAE Y Y KSA Y Y Egypt Y Y Kuwait Y Y Turkey Y Y Quantitative Research
  • 12. Geographical Coverage : Global Qualitative Research Countries In Depth Interviews (IDIs) in central location Telephone Interviews (TDIs) In Field In Depth Interviews (IDIs) Focus Group Interviews in central location (FGs) WebAssisted Telephone Interviews (WATI) Online Bulletin boards Australia Y Bangladesh Y Y Y Y China Y Y Y Hong Kong Y Y India Y Y Y Y Y Y Indonesia Y Y Y Y Y Y New Zealand Y Y Y Y Y Y Philippines Y Y Y Y Y Y Pakistan Y Y Singapore Y Y Vietnam Y Y Y Y Y Y USA Y Y Y Y Y Canada Y Y Y Brazil Y Mexico Y UAE Y Y Y Y Y KSA Y Y Y Y Y Egypt Y Y Y Y Kuwait Y Y Y Y
  • 13. Right Candidates, Right Training Quality Control Quality Assurance Operational Excellence  Operations structure ensures constant monitoring on deliverables  Sign off from Team Leads  Managing Training issues  Constant Skilling  Process documentation and adherence  Scalable and repeatable processes  Documented QC process for all projects  Focus on doing it right the first time  Management reporting for all QC initiatives  Daily, Monthly and Quarterly reporting and client reviews  Monetary benefits linked to Customer satisfaction  SLA monitoring & reporting  Identify the right candidates – skill sets, aptitude and learn ability  Mix of classroom and on-the job training  Rigorous certification process Ensure Training and Certification Managing Delivery / Programming Quality Audits Quality @ ARP
  • 15. Differentiating Factors Authenticity  Join us on Primary Research Industry Knowledge  Skilled Personnel  Understanding of Databases Research Capability  FGD, CATI Center, CAPI, Web IDI, Dyads, Triad  100% In-house Field Force Transparency  Working with client not for client  Innovative project management techniques Quick TAT All activity “End to End” at one place = No Marginal Time Gap Cost Effectiveness No Outsourcing = No Middle Man = Cost Effective Authenticity Industry Knowledge Research Capability Transparency Quick TAT Cost Effectiveness Why Choose Asia Research Partners : Differentiating Factors
  • 16. 16 15% 35%30% 20% <3 Years 3 to 6 Years 6 to 10 Years >10 Years Team: Experience 30% 40% 20% 10% 0 0 Graduate Post Graduate MBA Ph.D Team: Educational Background Total Number of Employee: >50 Skilled manpower All of them have matching background Field Force – highly skilled and experienced interviewers Proficiency in international, domestic and regional languages Combined experience: more than 100 years No. of well executed Project: >500 Experienced team members to manage projects International Exposure Industry Experience Team Members: Skilled Resources Team Members: Skilled Resources
  • 17. Infrastructure CATI Infrastructure • Scalable CATI facility with modern infrastructure • Hi-Speed Automated dialer • Call recording and barge–in facility Asia Research Partners – headquarters Conceived, designed and managed as world-class facility. Minimum 50% redundancy for all support systems Support systems and processes on mission critical basis Redundant power, water supply and fire systems Technology Strengths • Total AVAYA solutions • Dell Servers and Desktops • 100% secured Network & disaster recovery systems Survey Programming, Data Processing, Analysis • Confirmit, Kenses, Asp.net • SPSS, Quantum, WinCrossTM
  • 18. Affiliations Expertise in Healthcare, Information Technology, Automotive, Consumer, -Senior level Opinion leaders and C-Level respondents. In-house Focus Vision Facility
  • 19. Contact Us Asia Research Partners Accurate Solutions & Insightful Analysis E-135, Okhla Industrial Estate Phase 3, New Delhi India – 110020. Tel: +91-011-4555 4222 Email: infodl@asiaresearchpartners.com Website: www.asiaresearchpartners.com