This document provides information about careers in retail sales and services, education and training requirements, and resources for employment. It discusses how sales positions account for over 8 million jobs and are expected to grow due to increased technology usage. The document also lists California Career and Technical Education Standards that will be covered, including communications, career planning, technology, problem solving, health and safety, responsibility, ethics, leadership and technical skills. Finally, it provides references and an action plan template to create a work plan for career goals.

1. Retail Sales and Services

2. Education/ Training Requirements
Employees in professional sales and marketing are involved in the transfer of goods and
services in the economy, both to businesses and to individual consumers.
Sales positions in all sectors account for more than eight million jobs and are expected to grow.
The increased use of technology in sales positions has resulted in increased responsibilities
for members of the sales staff. Students focusing on this competitive career path develop
an understanding of the sales process, sales management, and marketing information
management. This class will implement the California Career and
Technical Education Standards for the Industry Sector of Marketing, Sales and Service
and will focus on the foundation standards as follows:
Communications
Career Planning and Management
Technology
Problem Solving and Critical Thinking
Health and Safety
Responsibility and Flexibility
Ethics and Legal Responsibilities
Leadership and Teamwork
Technical Knowledge and Skills

3. Resources for Employment
About Employment Development Department (EDD)
Employment Services
What are EDD Employment Services?
EDD Employment Services are California’s component of the
federal/state public employment service system. Our role is to
connect job seekers with employers through the EDD If you are 17 to 21 years of age, Employment
Workforce Services Offices. you may be eligible to receive For information on current
Who can benefit from Employment Services? FREE services * employment opportunities at
• Work Experience Stanislaus County
Any person who is a legal resident and authorized to work in
• Vocational Training
the United States may apply for EDD’s employment services. Office of Education please use the
• GED Preparation
California law requires all Employment Services applicants, • Workkeys Assessment button below to connect to the Ed
whether or not they are United States citizens or nationals, • On-The-Job Training Join portal.
temporary or resident aliens, residing in or outside of • Job Placement Assistance
California, to provide documentary proof prior to receiving • Tutoring
services • Counseling
• Money Management

4. References
• Mr. Dan Ortiz- Stanislaus County Office of
Education Teacher- Juvenile Hall
– 209-238-1212 dortiz@stancoe.org
– Mr. Ron Kunnen- San Jaoquin County Office of
Education- Director of Youth Programs
• 209-535-5875 rkunnen@sjcoe.org
• Micheline Leblanc- Stanislaus County Office of
Education- Consultant
• 510-555-2345 mleblac@ctap6.k12.ca.us

5. Action Plan
Work Plan Purpose: To create a “script” for your improvement effort and support implementation.
Directions: 1. Using this form as a template, develop a work plan for each goal identified through
the needs assessment process.
Modify the form as needed to fit your unique context.
2. Distribute copies of each work plan to the members of the collaboration.
3. Keep copies handy to review
Action Steps Responsibilities Timeline Resources Potential Barriers
What Will Be Who Will Do It? By When? A. Resources Available A. What individuals or
Done? (Day/Month) B. Resources Needed organizations might
(financial, human, resist?
political & other) B. How?
Step 1: A. A.
Enter text here……..
B. B.
Step 2: A. A.
B. B.
Step 3: A. A.
B. B.
Step 4: A. A.
B. B.
Step 5: A. A.
B. B.