Disruptieve omstandigheden, zoals we die vandaag meemaken, kunnen ertoe leiden dat installaties tijdelijk stilgelegd moeten worden. Hoe dit stilleggen aangepakt wordt, kan een zeer grote impact hebben op het weer opgestart krijgen. In dit webinar schetsen we u een systematisch opgebouwde aanpak om te bepalen wat u moet doen om installaties tijdelijk stil te leggen tegen minimale kosten en risico’s. Bij deze aanpak bekijken we welke de kritische factoren zijn om straks uw installaties weer vlot in bedrijf te nemen. Precies op die kritische factoren dienen bij het stilleggen de gepaste maatregels genomen te worden. En daarbij wordt ook buiten de puur technische aspecten gekeken, zoals de nodige mankracht en competenties, de kennis over de installatie en de milieuaspecten. We nemen u graag mee in deze aanpak van Stork Asset Management Technology tijdens dit webinar.

1. COMPLIANCE
ABC
SUSTAINABLE PERFORMANCE IMPROVEMENT

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This webinar answers the following questions:
• Why is this approach important?
• What is the perspective of companies on compliance?
• How to get in control?
• How is this supported by services?
• What are primary conditions for applying compliance ABC?
• What is our experience?
AGENDA

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Compliance & risk management is important to:
• guarantee the profit and continuity of the company
• guarantee the performance of the assets and reduce costs
• limit the risk by understanding the current state of the assets
• demonstrably comply with all relevant laws & regulations, permits and requirements
with regards to the design, maintenance, management and use of the assets
WHY IS COMPLIANCE IMPORTANT?

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Compliance & risk management is important to:
• guarantee the profit and continuity of the company
• guarantee the performance of the assets and reduce costs
• limit the risk by understanding the current state of the assets
• demonstrably comply with all relevant laws & regulations, permits and requirements
with regards to the design, maintenance, management and use of the assets
WHY IS COMPLIANCE IMPORTANT?

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RISK GUIDED COMPLIANCE MANAGEMENT
Generic scheme for compliance management
in ISO 19.600 on the basis of risk:
• Structure according to ISO 31.000
• Common risk matrix according to EN16991
(Risk Based Inspection Framework)

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Theo Olijve, Odfjell:
• Safety leadership is key
• Pro-active
• It’s about people, process & systems.
• Involves the VBS elements
René Dijkmans, Sabic:
• Standard according to NTA 8620 is important for
compliance in BRZO companies
• You do it because you believe in it,
not for a diploma on the wall
WHAT DO ORGANIZATIONS SAY ABOUT COMPLIANCE?

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Theo Olijve, Odfjell:
• Safety leadership is key
• Pro-active
• It’s about people, process & systems.
• Involves the VBS elements
René Dijkmans, Sabic:
• Standard according to NTA 8620 is important for
compliance in BRZO companies
• You do it because you believe in it,
not for a diploma on the wall
WHAT DO ORGANIZATIONS SAY ABOUT COMPLIANCE?

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FOR WHICH INDUSTRIES IS THIS RELEVANT?
Oil & Gas Refining & Chemicals Power Mining
Infra & Rail Food & Pharma Manufacturing Renewables

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Compliance is most easily illustrated by the ways in which requirements cannot be met.
There is no formal offense on the green areas.
This can lead to the view that this is not compliance.
WHAT DO WE MEAN WITH ‘BEING COMPLIANT’? (1)
Maintenance

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Compliance is most easily illustrated by the ways in which requirements cannot be met.
There is no formal offense on the green areas.
This can lead to the view that this is not compliance.
WHAT DO WE MEAN WITH ‘BEING COMPLIANT’? (1)

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Compliance usually is directly related to maintenance activities. This covers costs for:
I. (Periodic) Verification of design requirements.
II. Maintenance results are evaluated.
III. Investments due to future (legislative) requirements
WHAT DO WE MEAN WITH ‘BEING COMPLIANT’? (2)
These usually are all aggregated as “maintenance”, which leads to confusion in the objective
and can take a considerable part of the total available budget :
• Check on uncontrolled MOC (a),
• Control on required tasks (b),
• Control on modifications (c).
> Commissioning (once)
> Periodic
> Modification

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Verification by means of three lines of sight: Compliance ABC
COMPLIANCE ABC – A PRACTICAL EXAMPLE
COMPLIANCE: REFERENCE: DEMONSTRABILITY: EXAMPLE OF CAR:
A) Design
Built and installed according
to specification
Commissioning report
Certificate of approval
of a car type for the
Dutch market
B) Maintenance
Technical condition meets
acceptance criteria
Condition assessment during use
phase.
Periodic maintenance report.
C) Management
of Change
The use of the asset meets
the most recent functional
requirements
Assessment of changed
requirements or changed
function which are not yet
included in design requirements
New emission requirements for
existing vehicle type (think for
example of a diesel particulate
filteron cars with diesel engine)

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We call this the compliance A-B-C
A. Ensure /proof that the design complies
B. Ensure /proof that the maintenance is sufficient
C. Ensure /proof that the management is adequate (be prepared for the future)
Costs/budgets and planning | Distinguish between:
1. Maintenance
2. Changes
3. Renewal (upgrade, in anticipation of future changes)
Especially from budgetary control point of view, (3) can best be linked to costs and separate budgeting cycles.
HOW TO PREPARE TO BE COMPLIANT?

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Asset owners and asset managers feel the urgency to demonstrate
“being in control” by means of effective, efficient and transparent management.
Compliance ABC facilitates these processes.
Step 1: Adequate documentation of design compliance by commissioning.
Changes managed by means of MOC.  No further maintenance tasks
Step 2: Compliance related maintenance identifiable by ID’s.
Step 3: Modifications managed as separate process (MOC) with separate budgets.
HOW TO GET IN CONTROL?
April 6, 2020 Page 14

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Structured assessment of presence of gaps along the A, B or C line:
A. design requirements met? (design compliance; recommissioning)
B. maintenance implemented as required? (activity review; gap-analysis)
C. management of change implemented as required? (requirements review; gap-analysis)
By discriminating in the focus, related tasks can be assigned effectively.
# typical activity for: Typical questions:
A QA/QC inspector Design meets requirements (ATEX, PED, …)?
B field inspector Condition meets requirements?
C engineer Specs meets requirements?
HOW IS THIS SUPPORTED BY SERVICES?

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• Familiarity with the generally applicable legal framework
and applicable regulations in the sector
• Alignment with the chosen Asset Management system of the organization
• Proven efficient management of the compliance register
by applying Operational Excellence approach
• Structured approach by working with the High Level Structure
(with the advantage of the “plug in model”).
• Apply an integrated multidisciplinary approach.
PRIMARY CONDITIONS TO APPLY COMPLIANCE ABC

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Maintenance audit (compliance B) wrt. Risk Based Asset Mngmnt capabilities:
SAMPLES OF RESULT TYPES (1/3)

18. Assessment of level of compliance wrt standard (case BevB) - mix compl. A/B
Color yields insight with respect to traceable controls on meeting the requirements.
Compliant
Non-conformity
Major.
All non-conformities are related to explicit actions,
which – when implemented – will resolve the issue.
April 6, 2020 Page 18
SAMPLES OF RESULT TYPES (2/3)

19. SAMPLE OF A COMPLIANCE REPORT
Result of an audit on reliability and integrity,
focusing on compliance B (condition).
Key aspects:
 Non conformities are identified (gap-analysis).
 Actions to resolve the issue, are highlighted.
 Urgency depending on related risk, is addressed.
April 6, 2020
SAMPLES OF RESULT TYPES (3/3)

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Enablers to maximize asset value by enhanced maturity
COMPLIANCE ABC REFERENCES
Organization: Subject: A B C
Avebe Implementation compliance management X X
DSM, Sachem, OrganicKymia Rollout compliance program X
Gasunie Transport Services Implementation AM (NTA 8120) X
Authority of Curaçao, Sitech, Oiltanking Audit compliance management X
Kemira Review compliance management X
CNOOC, Authority of Curaçao Training compliance management X X X
Most cases: focus onto having all required maintenance organized well. (B)
Some cases: review/ gap-analysis on completeness of all requirements (A)
Some cases: upgrade (modification) towards new compliance standards (C)

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Looking back, what have we seen as key to success:
- Define and valorize your success criteria as part of compliance
- Ensure having an overview of all (internal & external) relevant requirements
- Analyze compliance gaps and relate these to action points
- Keep control on budget by linking modifications to investments in compliance C.
- Ensure a key position for compliance B management
especially for the critical components (as per risk analysis)
SUMMARY

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COMPLIANCE ABC
Questions?
Via Q&A
Or contact us!
Geert Henk Wijnants
geerthenk.wijnants@stork.com
+31 6 1335 7246
Subject Matter Expert:
Sustainable Performance Improvement