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avaya.com




The Avaya Desktop Video Device
with the Avaya Flare™ Experience
Avaya Flare Experience is an innovative interface that redefines end-user communications.
Implemented on the Avaya Desktop Video Device, it simplifies the user’s ability to access
and interact with communication and collaboration tools, making teamwork more effective.

Collaboration Challenge                                          web, and video conferencing into their         • Coordinates voice, video, e-mail, IM,
                                                                 business applications.                           and social media communications
Communications and collaboration are
                                                                                                                  with enterprise applications, enabling
a major challenge in today’s enterprise,
largely because the devices and user
                                                                 Collaboration Transformed                        collaboration that is effective,
                                                                                                                  efficient, productive
interfaces provided to today’s enterprise                        Combining the capabilities of a variety
                                                                                                                • Provides content in context: “Show
workers are not up to the job: telephones                        of communication tools through a single
                                                                                                                  me all e-mails, IMs, and calendar
are best suited to two-way conversations                         interface, the Avaya Flare Experience
                                                                                                                  reminders related to this project.”
or audio-only conference calls; PCs enable                       eliminates road blocks to effective col-
                                                                                                                • Adapts to personal preferences,
real-time videoconferencing, but limit                           laboration by blending easy access to
                                                                                                                  enabling users to decide which tools sit
integration with other applications; smart                       communications and applications and
                                                                                                                  front and center on the interface
phones, with their small screens, hand-                          delivering all of this via a touch screen
                                                                                                                • Delivers powerful new capabilities
cuff enterprise collaboration. These bar-                        that’s sized to the task.
                                                                                                                  such as HD video, PC integrations and
riers stall projects and limit productivity
                                                                 Implemented on the Desktop Video Device2,        mobility inside or outside of an enter-
according to more than 20% of informa-
                                                                 a SIP-based device with a large 11.6” multi-     prise location, making them as easy to
tion workers1 who say they would benefit
                                                                 touch screen, the Avaya Flare Experience:        access and use as a telephone
from the integration of presence, audio,


1
    Forrester, September, 2009
2
    Future releases of the Avaya Flare Experience will be available on other devices.


FACT SHEET
avaya.com




                    An Interface Designed for Collaboration
                    Manage communications and collaborate seamlessly with a tap, drag, swipe, or flick of the large, multi-touch screen.




                                                                                                                 NOTIFICATION BAR
                                                                                                                 View status, alerts, appointments, etc.


                                                                             Monday                                   Meeting in 30 mins                                                   Finally back at the
                                                                       4 January 2010                                                                                                      London o ce!
                                                                                                            Catch-up Meeting, London O ce, SE1 9HP


                                              Applications                                                                                                                             Contacts         Steve Adole
                                                                                                                            23 Mins
                                                                                                                                                                                                 David Barnicott
         Jason Ambrose 10:33 History                             IMs                                                                                                                    Mojo Contacts
             Drawing has to have these …
                A
                                                                                                                                                                                              Andrew Divers
                                                                                                                                                                                                                         #
               Sandra Tuohy 10:22
               B
                C
                    I can be there for around …                                                                                            VIDEO                                             Alice Dorchester            A
                                                                                                                                                                                                                         B
                                                                                                                                                                                           Alexander Eliss
                D    Quinton Aaron 09:40                                                                                                   Launch a video conference.                      BS Digital Solutions          C
                E
                F
                           les are in your transfer fol …
                                                                                  SPOTLIGHTS                                               Drag attendees from                           Dave Dandes
                                                                                                                                                                                                                         D
                                                                                                                                                                                                                         E
                    Leigh Anne Tuohy 08:26
                G
                          Hello, it was great meeting you ...                     Set up multiple sessions.                                                                              Apex Consulting                 F
                H                                                                                                                          contact list into spotlight.                                                  G

                I        Jennifer Gail                                            Share information,                                                                                                                     H
                                                                                                                                                                                                                         I
                J        Yesterday, 11:43
                K
                                                                                  documents, and more.                                                                                                                   J
                                                                                                                                                                                                                         K
                L        Yes I think so, we’ve                                                                                                                         Add new                                           L
                M        already got 4 respon-                                                                                                                       conversation
                                                                                                                                                                                                                         M
                N        ses but I haven’t                                                                                5 more
                                                                                                                                                                                                                         N
                O        heard back from the                                                                            par ticipants
                                                                                                                                                                                                                         O
                P        project manager yet.
                                                                                                                                                                                                 Jen Edwards             P
                Q
          CONTEXTUAL
                                                                                                                                                                                                                         Q
                                                                                                                                                                                                  IQ Design
                R                                                                                                                                                                                                        R


          CALENDAR CARDS
                S                                                                                                                                                                                                        S
            Lindsay Boswell                          YESTERDAY
                                                                                              Jamie                                               Roberta                                Jan Edneys
                T                                                                                                                                                                        CDM Ltd.                        T
                               17-18 i think, but i would …                                   Stewart                                             Small
                                                                                                                                                                                                                         U
          Get Ray McKinnon appointments,
               status on
                U
                                                                                                            Jen                  Dan                                                       Paul Frank
             V
                                              YESTERDAY                                                                                                                                                                  V
                                                                                                            Edwards              Martin                                                    Apex Consulting
             W
                X
                  Flights booked, will post …
          events, projects, etc.
                         Ian Rush        YESTERDAY
                                                                                                                                                                               CONTACT Geordes
                                                                                                                                                                                    Holly
                                                                                                                                                                                          CARDS                          W
                                                                                                                                                                                                                         X

                Y Hey And I hope you are …                                                                                                                                     Easily select contacts, send mes-
                                                                                                                                                                                             Ian Harrison
                                                                                                                                                                                                             Y
                                                                                                                                                                                                             Z
               Peter Burns
                Z
                                                                                                                                                                               sages, view presence,Holway more.
                                                                                                                                                                                                Timothy and
                                     SUNDAY


             Drawing has to have these …

Cora Cotton     SUNDAY                                                                        call                                                     screenshare                                      Derrek Ives
                         Add
rawing has to have these …
                                         Edit               Delete                                       video                               social                                     Add           Sort        Edit
                                                                                                                       IM         email




                                                                                                     MEDIA MENU
                                                                                                     Choose media quickly and simply: phone,
                                                                                                     video, IM, e-mail, social, screenshare, etc.




            FACT SHEET
avaya.com




Why the Avaya Flare™ Experience?
This powerful combination of device and experience delivers benefits across the enterprise:

• Speeds communication, simplifying access to traditional tools (phone, e-mail, IM, etc.) social networking tools (Facebook, Twitter,
  etc.) and enterprise applications
• Enhances productivity, streamlining meetings through capabilities such as conference calling, document management, HD video
• Eliminates repetitive tasks, managing address books and access codes for conferencing and other applications
• Champions personalization, allowing addition of third-party Android™ applications to its array of built-in capabilities
• Adds context to collaboration by sorting through history logs, IM alerts, calendar reminders, and more
• Promotes timely, well-informed decision making by organizing communication tools and information
• Enables a more agile and responsive organization, blending real-time communications and business processes such as customer
  service, procurement, and sales
• Reduces costs, providing options for low-cost deployment and management of collaboration and video endpoints


Optimized for Avaya Aura™
The Avaya Flare Experience leverages the Avaya Aura communications software and its advanced unified communication features
and services, application enablement and management capabilities. Avaya Aura delivers all the real time communications services,
providing a single infrastructure, administration and management tool. Social network interfaces such as Facebook are implemented
locally and are independent of Avaya Aura
applications. Point-to-point video calls do
not require a video conferencing server
and multi party conferencing is enabled by
Avaya Aura Conferencing.

Users can access Microsoft Exchange
services like email, contacts, and calendar,
directly from a user’s contact card and,
via the Avaya Aura Presence Server, can
exchange IM and presence information
with Microsoft OCS users (i.e., Microsoft
Communicator clients).



Android™ Applications
The Avaya Desktop Video Device with the Avaya Flare Experience is one of the first products for the enterprise market to use the
Android™ OS. With the number of applications for devices running Android growing rapidly, additional functionality you would like to
see through the Avaya Flare Experience is likely to be already available.




FACT SHEET
Avaya Desktop Video Device Components
The Desktop Video Device is HD ready with an 11.6” HD                                           Fold-out Desk Stand: The display can be upright or angled for
(1366x768) multi-touch LCD screen with built-in 5MP camera.                                     typing on the virtual keyboard using the fold-out desk stand.
A fully-functional WiFi enabled multifaceted communication
tool, it has a 10/100/1000 Fast Ethernet RJ45 jack, integrated
dual microphones, stereo speakers, USB ports and removable                                      Learn More
Li-polymer battery (3-hours minimum).
                                                                                                To learn more about the Avaya Desktop Device with the Avaya
                                                                                                Flare Experience, contact your Avaya Account Manager or
Base Station: The Avaya Desktop Video Device is mobile and can
                                                                                                Authorized Partner. Or, visit us online at avaya.com.
be docked to a base station that has its own set of network con-
nections, USB slots, sub-woofer speaker, etc.

Support for Standard USB Devices:
Keyboard, mouse, external speak-
ers, cellular modem, external storage,
charger for cell phones, etc. can be
attached easily to either the display or
the base station.

Bluetooth 2.0/2.1: The Avaya Desktop
Video Device supports speakerphones,
headsets, and smart phone integration
for synchronization of contacts list.

Handset and Cradle: The handset and
cradle support private conversations
with wideband audio (7KHz) and a
TDD acoustic coupler w/o an adaptor.

802.11 b/g/n WiFi: Supports enter-
prise and WiFi hot spot roaming using
802.11 b/g/n.




Android is a trademark of Google Inc. Use of this trademark is subject to Google Permissions.



About Avaya
Avaya is a global leader in enterprise communications systems. The company
provides unified communications, contact centers, and related services directly
and through its channel partners to leading businesses and organizations
around the world. Enterprises of all sizes depend on Avaya for state-of-the-art
communications that improve efficiency, collaboration, customer service and
competitiveness. For more information please visit www.avaya.com.



© 2010 Avaya Inc. All Rights Reserved.
Avaya and the Avaya Logo are trademarks of Avaya Inc. and may be registered in certain jurisdictions.                                    avaya.com
All trademarks identified by ®, TM or SM are registered marks, trademarks, and service marks,
respectively, of Avaya Inc All other trademarks are the property of their respective owners.
09/10 • UC4573

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Avaya flare experience desktop device

  • 1. avaya.com The Avaya Desktop Video Device with the Avaya Flare™ Experience Avaya Flare Experience is an innovative interface that redefines end-user communications. Implemented on the Avaya Desktop Video Device, it simplifies the user’s ability to access and interact with communication and collaboration tools, making teamwork more effective. Collaboration Challenge web, and video conferencing into their • Coordinates voice, video, e-mail, IM, business applications. and social media communications Communications and collaboration are with enterprise applications, enabling a major challenge in today’s enterprise, largely because the devices and user Collaboration Transformed collaboration that is effective, efficient, productive interfaces provided to today’s enterprise Combining the capabilities of a variety • Provides content in context: “Show workers are not up to the job: telephones of communication tools through a single me all e-mails, IMs, and calendar are best suited to two-way conversations interface, the Avaya Flare Experience reminders related to this project.” or audio-only conference calls; PCs enable eliminates road blocks to effective col- • Adapts to personal preferences, real-time videoconferencing, but limit laboration by blending easy access to enabling users to decide which tools sit integration with other applications; smart communications and applications and front and center on the interface phones, with their small screens, hand- delivering all of this via a touch screen • Delivers powerful new capabilities cuff enterprise collaboration. These bar- that’s sized to the task. such as HD video, PC integrations and riers stall projects and limit productivity Implemented on the Desktop Video Device2, mobility inside or outside of an enter- according to more than 20% of informa- a SIP-based device with a large 11.6” multi- prise location, making them as easy to tion workers1 who say they would benefit touch screen, the Avaya Flare Experience: access and use as a telephone from the integration of presence, audio, 1 Forrester, September, 2009 2 Future releases of the Avaya Flare Experience will be available on other devices. FACT SHEET
  • 2. avaya.com An Interface Designed for Collaboration Manage communications and collaborate seamlessly with a tap, drag, swipe, or flick of the large, multi-touch screen. NOTIFICATION BAR View status, alerts, appointments, etc. Monday Meeting in 30 mins Finally back at the 4 January 2010 London o ce! Catch-up Meeting, London O ce, SE1 9HP Applications Contacts Steve Adole 23 Mins David Barnicott Jason Ambrose 10:33 History IMs Mojo Contacts Drawing has to have these … A Andrew Divers # Sandra Tuohy 10:22 B C I can be there for around … VIDEO Alice Dorchester A B Alexander Eliss D Quinton Aaron 09:40 Launch a video conference. BS Digital Solutions C E F les are in your transfer fol … SPOTLIGHTS Drag attendees from Dave Dandes D E Leigh Anne Tuohy 08:26 G Hello, it was great meeting you ... Set up multiple sessions. Apex Consulting F H contact list into spotlight. G I Jennifer Gail Share information, H I J Yesterday, 11:43 K documents, and more. J K L Yes I think so, we’ve Add new L M already got 4 respon- conversation M N ses but I haven’t 5 more N O heard back from the par ticipants O P project manager yet. Jen Edwards P Q CONTEXTUAL Q IQ Design R R CALENDAR CARDS S S Lindsay Boswell YESTERDAY Jamie Roberta Jan Edneys T CDM Ltd. T 17-18 i think, but i would … Stewart Small U Get Ray McKinnon appointments, status on U Jen Dan Paul Frank V YESTERDAY V Edwards Martin Apex Consulting W X Flights booked, will post … events, projects, etc. Ian Rush YESTERDAY CONTACT Geordes Holly CARDS W X Y Hey And I hope you are … Easily select contacts, send mes- Ian Harrison Y Z Peter Burns Z sages, view presence,Holway more. Timothy and SUNDAY Drawing has to have these … Cora Cotton SUNDAY call screenshare Derrek Ives Add rawing has to have these … Edit Delete video social Add Sort Edit IM email MEDIA MENU Choose media quickly and simply: phone, video, IM, e-mail, social, screenshare, etc. FACT SHEET
  • 3. avaya.com Why the Avaya Flare™ Experience? This powerful combination of device and experience delivers benefits across the enterprise: • Speeds communication, simplifying access to traditional tools (phone, e-mail, IM, etc.) social networking tools (Facebook, Twitter, etc.) and enterprise applications • Enhances productivity, streamlining meetings through capabilities such as conference calling, document management, HD video • Eliminates repetitive tasks, managing address books and access codes for conferencing and other applications • Champions personalization, allowing addition of third-party Android™ applications to its array of built-in capabilities • Adds context to collaboration by sorting through history logs, IM alerts, calendar reminders, and more • Promotes timely, well-informed decision making by organizing communication tools and information • Enables a more agile and responsive organization, blending real-time communications and business processes such as customer service, procurement, and sales • Reduces costs, providing options for low-cost deployment and management of collaboration and video endpoints Optimized for Avaya Aura™ The Avaya Flare Experience leverages the Avaya Aura communications software and its advanced unified communication features and services, application enablement and management capabilities. Avaya Aura delivers all the real time communications services, providing a single infrastructure, administration and management tool. Social network interfaces such as Facebook are implemented locally and are independent of Avaya Aura applications. Point-to-point video calls do not require a video conferencing server and multi party conferencing is enabled by Avaya Aura Conferencing. Users can access Microsoft Exchange services like email, contacts, and calendar, directly from a user’s contact card and, via the Avaya Aura Presence Server, can exchange IM and presence information with Microsoft OCS users (i.e., Microsoft Communicator clients). Android™ Applications The Avaya Desktop Video Device with the Avaya Flare Experience is one of the first products for the enterprise market to use the Android™ OS. With the number of applications for devices running Android growing rapidly, additional functionality you would like to see through the Avaya Flare Experience is likely to be already available. FACT SHEET
  • 4. Avaya Desktop Video Device Components The Desktop Video Device is HD ready with an 11.6” HD Fold-out Desk Stand: The display can be upright or angled for (1366x768) multi-touch LCD screen with built-in 5MP camera. typing on the virtual keyboard using the fold-out desk stand. A fully-functional WiFi enabled multifaceted communication tool, it has a 10/100/1000 Fast Ethernet RJ45 jack, integrated dual microphones, stereo speakers, USB ports and removable Learn More Li-polymer battery (3-hours minimum). To learn more about the Avaya Desktop Device with the Avaya Flare Experience, contact your Avaya Account Manager or Base Station: The Avaya Desktop Video Device is mobile and can Authorized Partner. Or, visit us online at avaya.com. be docked to a base station that has its own set of network con- nections, USB slots, sub-woofer speaker, etc. Support for Standard USB Devices: Keyboard, mouse, external speak- ers, cellular modem, external storage, charger for cell phones, etc. can be attached easily to either the display or the base station. Bluetooth 2.0/2.1: The Avaya Desktop Video Device supports speakerphones, headsets, and smart phone integration for synchronization of contacts list. Handset and Cradle: The handset and cradle support private conversations with wideband audio (7KHz) and a TDD acoustic coupler w/o an adaptor. 802.11 b/g/n WiFi: Supports enter- prise and WiFi hot spot roaming using 802.11 b/g/n. Android is a trademark of Google Inc. Use of this trademark is subject to Google Permissions. About Avaya Avaya is a global leader in enterprise communications systems. The company provides unified communications, contact centers, and related services directly and through its channel partners to leading businesses and organizations around the world. Enterprises of all sizes depend on Avaya for state-of-the-art communications that improve efficiency, collaboration, customer service and competitiveness. For more information please visit www.avaya.com. © 2010 Avaya Inc. All Rights Reserved. Avaya and the Avaya Logo are trademarks of Avaya Inc. and may be registered in certain jurisdictions. avaya.com All trademarks identified by ®, TM or SM are registered marks, trademarks, and service marks, respectively, of Avaya Inc All other trademarks are the property of their respective owners. 09/10 • UC4573