Open Video Communication

1. Get the Bigger Picture
Verizon Open Video Communications
Presenter Name
Presenter Title
Month XX, 2012
PTE15326 6/12
Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement.

2. Collaboration Continues to Evolve
When Collaboration Tools Value
First meetings,
In Person Most impact
final contracts
• Critical negotiations
• Expanded user base
between business partners
INTERACTIVITY
PRODUCTIVITY
Room-Based HD • “Life-like” images
• Cross-cultural & Wireless Visual
communications • Greater business
Communications efficiency
• Access to field experts
SD Video Conferencing Faster, more
Relationship building informed decisions
Audio & Web
Detailed explanations More data
Conferencing
Quick, short messages IM Instant
Standard communications Voice Familiar
Not time critical E-mail Pervasive
Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 3

3. Businesses Increasingly Struggle
to Navigate “Islands of Communications”
How to connect users with different devices, behind different networks, connected to
different exchanges?
Verizon
Video Exchange
4G Wireless
Public IP PIP/MPLS
PIP/MPLS business partner of PIP/MPLS
Customers B&C
Verizon
Verizon MPLS
MPLS PIP/MPLS BT MPLS
PIP/MPLS
PIP/MPLS PIP/MPLS
BT Video
Exchange
Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 4

4. The Solution:
Verizon Open Video Communications
From Separate Platforms… ...to a Solution that Connects the “Islands”
Traditional Verizon
Open Video Service
Video Immersive
Conferencing Video
Exchange
Interoperability
– between Open Immersive
On the
Standards and Cisco
Desktop
TelePresence endpoints
Any to Any
Public Internet Gateway Connections HD
– supports broader base Video
Mobile
of conference participants
Instant Video Service
– ad hoc, no reservations
Connectivity Connectivity Connectivity Options:
Options: Options: • Verizon MPLS
• ISDN • Verizon MPLS
• Internet
• Internet • Inter-Exchange
• PIP Extranet Connections • Inter-Exchange
Connections
Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 5

5. Global Connectivity for Broad Range of Users
Open Standards
Many Supported Soft Client
End Points
• Cisco TelePresence
• TANDBERG Customer A Customer B Customer C
Remote Users
• Polycom
• LifeSize
• Soft Clients MPLS
• Mobile Devices Public
Internet
Video Exchange
More Ways
to Connect
• MPLS
• Public Internet Inter-Carrier Connections
• Wireless Internet * For Cisco
Telepresence, Only
• B2B through Inter-
Carrier Connections Current Connection
1H 2012
2012 Target
Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 6

6. Instant Video – Face-to-Face on the Fly
• On-demand bridge for ad-hoc calls
• Supports up to six participants
• Available to Cisco TelePresence and
open standards based end points
• Easy dialing choices
Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 7

7. Open Video at Work
A New Level of Collaboration for Solving
Everyday Business Challenges
Equipment issue detected Sales rep contacted One SME available
Discussion elevated to
SME gains visual intelligence Customer uses video a video call via tablet, SME requires
critical to solving the problem camera on smart phone desktop unit additional visual context
Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 8

8. Applications Across Multiple Industries
Healthcare: Manufacturing: Utilities: Transportation:
Video Appointments Field Maintenance Disaster Assessment Asset Monitoring
Government: Retail: Finance: Higher Education:
Interrogation Customer Service Branch Kiosks Remote Classroom
Visual Communications enables a real-time “face to face” experience regardless of location.
Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 9

9. Select the “Call Experience”
to Meet Your Needs
Business Benefit
Fewer issues when calls are “launched”
Help Desk Support
to maintain focus and productivity
Standard Pre-Call Readiness Check Fewer call mishaps; faster user adoption
Service
Manage usage across the enterprise; readily
Call Level & Service Reporting
available ROI proof points for network planning
Best overall experience for requestor
Meeting Manager
and participants
Premier Attendant Support
More efficiently run meetings to help
Service* increase productivity
In Call Monitoring Fewer call issues; faster user adoption
Reservation-less Service On the spot collaboration and decision-making
Instant
Meetings Simple user experience; faster integration of
Subscriber Hosted
video as a collaboration tool
* Includes all “Standard” level features
Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 10

10. Flexible Pricing
Open Video Hosted Service
• Usage Based • “Pay As You Go” and
only for what you use
• Tiered by Service Level and
Bandwidth Used
• Low usage rates mean
• Attendant Supported/Unattended broader participation
• Scheduled or Instant
Calling Options • Rates reflect convenience
• No Set Up Fees for On-Boarding of reservation-less service
Premier Plus Managed Service • Manage only “mission
critical” sites
• All Inclusive Monthly Charge
• Selectable at a Site Level
Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 11

11. Premier Plus Managed Service
with Open Video Service
Premier Plus
Managed Service
Premier Plus +
Features Managed Service Open Video Service
Call Scheduling: Via Portal (Verizon Hosted Svc) X
Call Scheduling: Via Phone (Verizon Hosted Svc) X
Call Launching: OBTP / Attendant Svc / Instant Video X
Inter-Operability: Cisco to Open Standards B2B X
Attendant Call Hosting & Monitoring X
Call Scheduling: On Customer’s CPE1 X X
Usage & Trouble Reporting2 X X
24x7 Monitoring of Endpoint/Infrastructure Equipment X X
Remote “Break/Fix” Support X X
Dispatch for On Site CPE Maintenance X X
Tiers 1, 2 & 3 Incident Management X X
Software Updates / Release Management X X
System Performance Reporting X X
1 Capability depends on level of integration desired.
2 Level of Call Detail reporting will be determined following review of customer-provided equipment.
Premier Plus Managed Service can be provided with Verizon’s Open Video service, or purchased separately.
Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 12

12. Lifecycle Support for Open
Video Communications
Leading Solutions and Professional Services Expertise
Verizon Open Video Video Communications
Visual Communications Strategy & Planning
Services Services
• Operate stand-alone and • Set video strategy
integrated solutions
• Monitor ongoing operations • Identify and remediate gaps
• Analyze and improve • Evaluate ROI
performance
Video
Communications
Video Communications
Assessment &
Deployment &
Design Services
Integration Services • Architect frameworks
• Integrate Video Endpoints for Video solutions
and applications • Leverage vendor-neutral
• Manage physical installations design approach
• Conduct Video testing • Engineer required
and training solutions specifications
Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 13

13. A Comparison of Inter-Op and
Instant Video Capabilities
Verizon BT AT&T Orange TATA
Business to Business Video Exchange for
Cisco TelePresence
Interoperability with Open Standard End Points
Public Internet Connectivity for Guest Users
to Exchange
Support for Unregistered End Points on
the Exchange
Instant Video Support for Cisco TelePresence
Instant Video Support for Cisco TelePresence B2B
Instant Video Support with Interoperability
Multiple Carrier Inter-Exchange Connections
Redundant Cisco Exchange Nodes
with Redundancy
Support for Mobile & Desktop Clients
within Exchange
Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 14

14. Why Verizon?
Carrier Grade Network / Robust Video Platform / Service & PS Support High-quality Customer
Experience
TANDBERG HD Room
HD System IP Video
Global network reach
UC Server UCM,
TANDBERG Cisco
OCS IBM Lotus
Open Standards
TP System TP System
Based Bridging
Wireless
VPN A VPN B
Interoperability between
Open Standards and
Open Video Cisco TelePresence
Exchange
Support for Devices on
MPLS PIP/ MPLS or Internet
Internet
HD Instant
Meeting Service
Other Carrier
Exchanges Positioned to Leverage
Cloud Based Platform
to Enable Any to Any
Connectivity
Managed Services
Visual Communications Professional Services
Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 15

15. Back Up
Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 16

16. Directory Options
Customized to Support the
Level of Privacy You Desire
Many Three Types of
Internal
Directory
Directories Available
• Lists all sites that
are registered
with Verizon
• Only visible
Number of
Sites Listed
to Customer Business
and Verizon
• Allows all internal
Partner
users to see Directory
all sites • Subset of Internal
• Not visible to any Directory Public
Exchange members
• Shared only with Directory
trusted Business
• Sites that are
Partners
visible to all
• Not visible to other members of
Few Exchange members the Exchange
High Level of Privacy Low
Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 17

17. Verizon Open Video Communications:
Greater Collaboration; Cost Control
Improve Productivity Gain Competitive Edge
• Break down time and distance barriers • Improve business agility and
• Foster better communications speed to market
and collaboration • Attract and retain high-
• Reduce lost productivity associated quality employees
with travel • Spur innovation
Better Cost Management Support Green Initiatives
• Reduce travel and related expenses • Help reduce fuel consumption and
• Leverage previous network and carbon footprint associated with
systems investments business travel
• Focus on core competencies • Improve corporate image
• Achieve better work-life balance
Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 18