The Importance Of After Action Reports

5,288 views

Published on

How after action reports improve future outcomes and your bottom line.

The Importance Of After Action Reports

  1. 1. The basic value ofAfter Action Reports<br />Steve Finney, Jr.<br />© 2009 Steve Finney, Jr. – All rights reserved.<br />
  2. 2. Presentation objectives<br />Understand value and importance of the basic concept of an After Action Report.<br />Recognize situations appropriate for After Action Reports.<br />Identify the structure/elements of an After Action Report.<br />2<br />
  3. 3. What is an After Action Report?<br />After Action Report (AAR): retrospective analysis on critical actions previously undertaken. <br />Evaluates performance<br />Documents effectiveness and efficiency of response<br />Analyzes critical procedures/policies<br />Recommends improvements<br />3<br />
  4. 4. AAR goals<br />Identify strengths and areas for improvement <br />Propose measures to counteract problematic areas <br />Obtain and document “lessons learned”<br />4<br />
  5. 5. Who benefits from an AAR?<br />Policy makers<br />Administrators<br />Organization officials<br />Practitioners/responders<br />Other partners<br />Clients/customers<br />The community<br />We All Do!<br />5<br />
  6. 6. What’s the value?<br />Broad understanding of event(s)/action(s)<br />Enhances future operational planning<br />Assists policy development/revision<br />Protects resources in the future<br />Improves overall future response<br />Information sharing <br />6<br />
  7. 7. When to use an AAR...<br />VIP Meetings<br />Public Works<br />Conferences<br />New Strategies<br />New<br />Deployments<br />Sporting Events<br />Special Projects<br />Natural Events<br />Any<br />small/large simple/complex project/event/incident<br />Training<br />New Apps<br />Seminars<br />Legal<br />7<br />© 2009 Steve Finney, Jr. – All rights reserved.<br />
  8. 8. AAR formats are simple<br />One page or several pages<br />Simple written narrative form (memo)<br />Internal organizational AAR format<br />Formal HSEEP (Homeland Security Exercise Evaluation Program) standardized or modified format<br />8<br />
  9. 9. Structure of an AAR <br />Situation overview(description/timeline) <br />Goals/objectives of critical actions<br />Analysis of action outcomes<br />Performance analysis of critical tasks (strengths/weaknesses) <br />Summary of situation (lessons learned)<br />Recommendations for improvement<br />9<br />
  10. 10. Critical considerations<br />Objectivity: actual responses/outcomes<br />Effectiveness of policies and procedures<br />Areas of strength to maintain<br />Candid areas for improvement<br />Recommendations for improvement<br />10<br />
  11. 11. Other elements of an AAR<br />Obtain feedback. May be through debrief/hotwash (formal or informal)<br />If you use acronyms, create glossary <br />Circulate AAR draft to participants<br />Publish final After Action Report<br />11<br />
  12. 12. Simply stated<br />Prevent<br />Prepare<br />Respond<br />Recover<br />AARs provide a formal opportunity to better prevent, prepare, respond and recover from events/projects/incidents<br />12<br />
  13. 13. Additional resources<br />Homeland Security Exercise and Evaluation Program, Volume III: Exercise Evaluation and Improvement Planning, Rev. Feb. 2007. https://hseep.dhs.gov/support/VolumeIII.pdf <br />A Leader’s Guide to After Action Reviews, Department of the Army, TC 25-20, 1993.<br />Federal Emergency Management Agency- www.fema.gov <br />Lessons Learned Information Sharing- www.LLIS.gov <br />HSEEP AAR Template- https://hseep.dhs.gov/support/AAR-IP_Template%202007.doc <br />Other keywords: Lessons Learned, Corrective Action Plan, <br /> Improvement Plan, After Action Review<br />13<br />
  14. 14. Review<br />We discussed 1) the basic concept of an AAR, 2) what situations you may use an ARR and 3) what structure and elements to include in an AAR.<br />AARs help us to do better in the future!<br />14<br />
  15. 15. Steve Finney, Jr.<br />stevecfinney@gmail.com<br />twitter.com/stevecfinney<br />linkedin.com/in/stevecfinney<br />© 2009 Steve Finney, Jr. – All rights reserved.<br />

×