3. Products, Plans and Dates in Fusebill 2014
Customers
Subscriptions link Customers to Plans
Allow customer specific pricing
Know about Dates
Plans group products together
Set price and schedules
“How? How Much?”
Products are „what‟
3
4. Catalog – What, How, How Much
•
Concepts
– What?
– How?
– How Much?
•
Catalog
– Products
– Plans (aka packages of products)
– Pricing
5. Products - What
•
Each “thing” you are selling
– Add on services Recur
Recur
• Can control earnings
• Ex. Tech support, Extra Access
– Physical Goods
• Earn Instantly
• Ex. Equipment/Devices, Chocolate Bars
– Non-Recurring Services
• Can control earnings
• Ex. Home installation, Administrative fees
One Time
6. Plans
•
Plans
– What is it?
•
Basic Plan
– Setup Fee
– Charge
•
Products in Plans (optional)
– Package up multiple products
7. When Do I Need Products?
•
•
•
•
•
•
•
It costs extra
It‟s optional
Need it displayed on an invoice
More than one can be purchased
Control over service
Multiple Quantity
Reporting
Inventory Tracking
Free Features
Optional Features
9. Plans are automatically Grandfathered
•
If a plan is changed in a way that affects billing, it won‟t impact
existing subscribers.
– Pricing changes
– Product changes
•
Changes to text based fields (name, description) will apply to
existing subscribers
•
More controls will be coming later this year
10. Frequencies
•
•
Same plan, multiple frequencies
Manage One Plan with multiple frequency prices
– Ex. Monthly vs. Annual Pricing
•
Don‟t create new plans for each frequency
11. Multiple Currencies
•
Currencies need to be enabled – by default, single frequencies
•
Plans hold pricing for all enabled currencies – need to specify
pricing
•
All Pricing
– Plan setup/charge
– Products in plans
13. Schedules – Control when charges appear
•
Life of a Subscription
– Activate
– Charges on Activation
– Expire on schedule
•
Active
Expired
With Scheduled Activation
– Charges on Provision
– Charges on Activation
– Expire on schedule
•
Draft
Cancelled
Draft
Provisioning
Product Start Dates
– Delay the start of individual products
Active
Cancelled
Expired
15. Best Practices – Reduce Proliferation
•
Upfront planning reduces tendency to sprawl
•
•
•
•
Products are used in multiple plans
Plans contain multiple intervals – don‟t create 1 per interval
Plans contain multiple currencies – don‟t create 1 per currency
Use price (and text) overrides to set customer specific prices – don‟t
create new plans per client
Quick SurveySimple PlansOptional featuresFrequencies (ex. Monthly and annual)Multiple currencies
Products are the WhatPlans are how and how much
- Customers subscribe to a planItem Tracking
Don’t need to if:1. Only needed for custom checkout page display (ie. No billing purpose)
Create productCreate PlanAssign products to plansHow optionsPricing options
Once you define supported prices, you price everything for each currencyGateway routing
When to use this?Done work in draft, don’t want to manually kick it off when neededWant to charge some charges in “stage 1”, others laterEx. Extended installation servicesCan always activate manually even with scheduled activation