business comm

1. Making complaints and
responding to them
Phrase Bank
Developed by Alina Dashkewitz

2. setiathome.berkeley.edu

3. www.amazon.com

5. perfumeshrine.blogspot.com
misadventuresofmrsb.com

9. foreverneon.deviantart.com

10. cheezburger.com

11. entirelysubjective.com

12. I am afraid that’s right.
We will look into it as soon as
possible/right away.
www.keepcalm-o-matic.co.uk

13. I am afraid, there is nothing/ there isn’t
much we can do about it.
We are sorry but the food is just alright.
themetapicture.com