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             Target




T type                  Translation
                        Framework
Knowledge

            Team Work
O
              표현                output            관찰




              수행                                  명령
                                  I
                                 input



                             Interface

“Human-Computer Interaction” by Alan Dix, et al
P
          Goal


     Segmentation
 (behavior, preference, demo)


Common Characteristics
  (Information Processing)
http://www.steptwo.com.au/papers/kmc_personas
www.flickr.com/photos/hans-on-experience/13114644/
Human Eye
 Foveal region of the retina
   5 degrees in visual angle
    From 51cm distance, 4.4cm diameter (“Handbook of HCI”)
 Fixation and Saccadic movement

How to minimize search cost within a page
 Information grouping
 Menu structure
   Vertical vs. Horizontal
 Information location and visual weight
   Eye tracking
“Paradox of Choice” by Barry Schwartz
 “어떤 선택이 좋다는 것은 반드시 더 많은 선택이 좋다
 는 것을 의미하지 않는다… 선택의 과부하는 비용을
 발생시킨다.”
The manner in which humans interact with systems by Don Norman
O
               output   evaluation
presentation


 C                             H
performance
                I
               input
                        execution


               world
B
              Business
                   Biz Model
                   P&L
                   ROI
                   NPV
Needs                           Concept
Behavior
Acceptance
             Interface          Func/Info
                                ID/Visde/Eng.
Traffic                         Proj. Mngt

Human                            Product
                               Computer Mediated
Make Money

                            Business
                   Profit          Loss




                      Interface
 Achieve Goal                                 Medium

   Human                                     Product
Cost     Benefit                          Value    Resource
Make Money

                            Business
                   Profit          Loss
       광고주



                      Interface
 Achieve Goal                                 Medium

   Human                                     Product
Cost     Benefit                          Value    Resource
Profitable

                Business



               Interface

Human                          Product
More Benefit                  Unique /
                              Differentiated
Product : Differentiated value
  Coverage: long-tail inventory
  Price: purchase price, selling price
  Delivery: same day delivery
User: Perceived benefit
  Search result quality
  Actual price of the books to buy
  Individual user’s delivery experience
Business: ROI
  Search engine price and conversion
  Customer transaction and discount rate
  Delivery speed, quality and delivery cost
Objective setting
                            Business   Viability checking
1. Ideation                            Resource Managing
2. Market Exploration
3. Execution


                           Interface

    Human                                         Product
  Needs capturing                                Concept forming
  Requirements gathering                         Scope outlining
  Acceptance testing                             Project Managing
Decision Making                    Strategic direction
                            Business
                                          Short-term return
                                          Competition
                                          Past experience



                         Interface

  Human         Useful              Function/info    Product
User Experience Usable          Interaction Design Product Quality
                Desirable            Visual Design
                Stable              FE/BE coding
On average, usefulness>usability>reliability>desirability
   in this research
                                                        32%

    A
                                                          34%
                                                        32%
                                                                                                   • Usefulness was most
               2%
                                                                                                   important for the information
                                                                                    60%            oriented services such as B and
    B                     11%
                                            24%                                                    D
                    6%


                                        22%
                                                  28%                                              • Reliability was most
    C
                                                                 40%                               important factor for A
                         10%


                          10%
                                                                               56%
                                                                                                   • Usability was most important
    D                                         26%
                                                                                                   for community services such as
                     8%

                                                                              usefulness
                                                                                                   C and E
                                            24%
                                            24%
    E                                                           38%           reliability
                                14%
                                                                              usability
                                                                                                   • Desirability was least
                                                                  40%         desirability         important among the factors but
Average
                                      20%                                                          it doesn’t mean any service can
                                                        32%
                     8%                                                                            survive without it.

          0%         10%          20%         30%             40%       50%     60%          70%
<Y! KR Research data >
Business



                       Interface

   Human                           Product
Advertisement and PR
Business




User1
                   Twitter

User2
글로벌화(global marketplace)

실시간성(approaching to synchrony)

개방성(platform and information)

이동성(mobility in internet usage)

암묵적 개인화(implicit personalization)

소셜 네트웤(Social Network)
김진수대표 Ca holistic_100711(r)
김진수대표 Ca holistic_100711(r)
김진수대표 Ca holistic_100711(r)
김진수대표 Ca holistic_100711(r)
김진수대표 Ca holistic_100711(r)
김진수대표 Ca holistic_100711(r)
김진수대표 Ca holistic_100711(r)
김진수대표 Ca holistic_100711(r)
김진수대표 Ca holistic_100711(r)
김진수대표 Ca holistic_100711(r)
김진수대표 Ca holistic_100711(r)

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김진수대표 Ca holistic_100711(r)

  • 2.
  • 3. Shared Target T type Translation Framework Knowledge Team Work
  • 4. O 표현 output 관찰 수행 명령 I input Interface “Human-Computer Interaction” by Alan Dix, et al
  • 5. P Goal Segmentation (behavior, preference, demo) Common Characteristics (Information Processing)
  • 6.
  • 9.
  • 10. Human Eye Foveal region of the retina 5 degrees in visual angle From 51cm distance, 4.4cm diameter (“Handbook of HCI”) Fixation and Saccadic movement How to minimize search cost within a page Information grouping Menu structure Vertical vs. Horizontal Information location and visual weight Eye tracking
  • 11.
  • 12. “Paradox of Choice” by Barry Schwartz “어떤 선택이 좋다는 것은 반드시 더 많은 선택이 좋다 는 것을 의미하지 않는다… 선택의 과부하는 비용을 발생시킨다.”
  • 13.
  • 14. The manner in which humans interact with systems by Don Norman
  • 15. O output evaluation presentation C H performance I input execution world
  • 16. B Business Biz Model P&L ROI NPV Needs Concept Behavior Acceptance Interface Func/Info ID/Visde/Eng. Traffic Proj. Mngt Human Product Computer Mediated
  • 17. Make Money Business Profit Loss Interface Achieve Goal Medium Human Product Cost Benefit Value Resource
  • 18. Make Money Business Profit Loss 광고주 Interface Achieve Goal Medium Human Product Cost Benefit Value Resource
  • 19. Profitable Business Interface Human Product More Benefit Unique / Differentiated
  • 20. Product : Differentiated value Coverage: long-tail inventory Price: purchase price, selling price Delivery: same day delivery User: Perceived benefit Search result quality Actual price of the books to buy Individual user’s delivery experience Business: ROI Search engine price and conversion Customer transaction and discount rate Delivery speed, quality and delivery cost
  • 21. Objective setting Business Viability checking 1. Ideation Resource Managing 2. Market Exploration 3. Execution Interface Human Product Needs capturing Concept forming Requirements gathering Scope outlining Acceptance testing Project Managing
  • 22. Decision Making Strategic direction Business Short-term return Competition Past experience Interface Human Useful Function/info Product User Experience Usable Interaction Design Product Quality Desirable Visual Design Stable FE/BE coding
  • 23. On average, usefulness>usability>reliability>desirability in this research 32% A 34% 32% • Usefulness was most 2% important for the information 60% oriented services such as B and B 11% 24% D 6% 22% 28% • Reliability was most C 40% important factor for A 10% 10% 56% • Usability was most important D 26% for community services such as 8% usefulness C and E 24% 24% E 38% reliability 14% usability • Desirability was least 40% desirability important among the factors but Average 20% it doesn’t mean any service can 32% 8% survive without it. 0% 10% 20% 30% 40% 50% 60% 70%
  • 24. <Y! KR Research data >
  • 25. Business Interface Human Product Advertisement and PR
  • 26. Business User1 Twitter User2
  • 27. 글로벌화(global marketplace) 실시간성(approaching to synchrony) 개방성(platform and information) 이동성(mobility in internet usage) 암묵적 개인화(implicit personalization) 소셜 네트웤(Social Network)