ITM Platform - Company and Product Overview v jun2012 en 1.0


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ITM Platform is the core concept holding four products (and others to come)
1) Project Management: Advanced, collaborative and easy-to-use
2) Program Management: Strategic planning and business alignment
3) Global IT Management: the solution covering 80% of IT processes
4) Corporate Portfolio: Business analysis on multiple instances

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  • ITM Platform is a start-up, born in 2011, and having started sales in Spain, Mexico and BrazilInception: CIOs requiring tools designed by and for them. In Spain, like in almost the entire world I guess, CIO’s are struggling to be on the Board, to be considered as a business success factor. They have limited success. We believe this is because they do not speak business language, they are not able to answer easy questions such as “how much does the CRM costs, How is the project number 56 going right now, what’s the investment made in the business goal #1?” ITM Platform is born from the vision of solving this situation.IT consultants complementing market needs.Pragmatic approach: Avoiding “no landing” theoretical models. The design has been made from real needs and the product evolution is driven by our clients demand.Global approach:Global Coverage: Covering global requirements for the client, and functionality to perform complete management of projects and services.Global Delivery: Made in Europe but aiming to sell in USA and Latam.Global Sourcing: Software development outsourcing in India, business analysts and graphic designers in Spain, partners all over the world..
  • Our main corporate strategic goals are close related to the market needs we aim to cover, that we could represent by means of 3 levers: governance, top-down empowering and bottom-up control (we name this as 360º approach, after the well known 360º feedback management approach) and last, but not least, effective communication with projectsocialization as a key factor for sustainable success on a regular basis (that means: project by project, and service by service).IT Governance is the system by which the current and future use of IT is directed and controlled. Nowadays, it is assumed that top management is responsible for IT Governance. IT departments are organizations very “intensive” regarding projects and services: They have quite a few projects and services running, with many stakeholders around them.You could get an idea of the activity of an IT department if you know the portfolio of projects and services they are executing or planning to execute: If projects and services are like the “building bricks” for an IT department, then IT Governance would be like the “building plans” of an architect.ITM Platform provides a support for those who perform (IT) Governance, allowing them to express the business goals and to measure how projects and services are contributing to reach those goals.On the other hand, ITM Platform provides a support for those who manage IT, allowing them to control and delegate management over the plenty of projects and services due with the right cost, schedule, scope and quality objectives.Coming from IT, that’s because we talk about IT Governance. Being IT the worst scenario regarding complexity, diversity and scale on project and service management, ITM Platform is now a tool not only aimed to IT Governance, but to any other kind of corporative Governance: the more “management intensity” the best utility.We say that ITM Platform provides a 360º approach by integrating the two ways for corporate management of projects and services (that is, top-down and bottom-up):Top-down means that CIOs have to translate their decisions to the execution levels effectively, and also, in a regular basis, corporate management have to get the best information, in a timely and efficient manner, in order to control performance and ensure business alignment. With ITM Platform, CIOs will have a tool to support the strategic decision process regarding projects and services. They will be able to decide, for instance, what business goals need to be considered, how to weight business goals, what is the best selection of projects and services to reach those business goals, what is the relative importance of each project or service, what project need to be anticipated, delayed, canceled, etc.Bottom-up means that those in charge of execution –IT managers- will be able to proactively submit proposals to CIO, regarding the opportunity and convenience of new projects and services. ITM Platform will allow to plan, control, delegate and coordinate efforts on every project and service, and also will allow to report to CIO on performance, using the executive language they are used to, summing up information on KPIs, using executive dashboards, avoiding technical language and no meaningful data.Finally, we say that ITM Platform allows project socialization. This takes into consideration that successful project management (that is, consistently delivering on time, on cost, on scope, meeting quality standards, and properly managing expectations of stakeholders) has more to do with sociology than with technology. Projects usually don’t fail because insufficient planning or poor reporting. Projects fail more because of some things we did not foresee, or because we didn’t understand the customer properly, or because two the team members don’t talk to each other…ITM Platform don’t get rid of these problems, for sure, but it can help allowing a direct communication among managers,team members, stakeholders, etc..Keeping privacy and confidentiality of information, ITM Platform helps and foster information sharing on each single bit of information on each project, service, task, activity, risk, document, etc.
  • Roadmapto reach our strategic goals is based on a product line specialized in project, service and portfolio management.We compete in the market of PPM (Project Portfolio Management).Our strategic business goals could not be covered with a “ITM Platform”, covering 80% of the processes of any IT department. This central software (not aimed to go to market) includes the whole functionality and allows a centralized, effective innovation management.Currently, 3 extensions of the core product are released to marketing:ITM Platform | Project Management is an advanced professional and social collaborative solution for small businesses, for groups in large companies and for teams of individuals working together while physically located all over the world. This is a multi sector product, not just for IT. It can be bought directly on the Internet, and paid per use.ITM Platform | Program Management Programs are groups of related projects or services managed in a coordinated way to obtain benefits and control not available from managing them individually. With ITM Platform, managers are able to bind Strategic Planning with Project and Service delivery: They change gears from "doing the thing right" to "doing the right thing".ITM Platform | Global IT Management is an On-Demand solution for IT Departments in medium and large companies needing integrated IT Governance, IT-Business Alignment and Project and Portfolio Management. This product is aimed mainly to IT, but customers from other industries can use with the same effectiveness.ITM Platform | Corporate Portfolio: Your corporation holds several companies managing their own portfolios, but you need a global vision of the whole. ITM Platform Corporate Portfolio unifies the most significant business information for you, in a single corporate dashboard.
  • We are going to see a product overview throughout functionality highlights that we consider relevant and different. This does not intend to be an exhaustive performance list.
  • ITM Platform is the complete tool helping Managers to decide on the relative importance of different projects or services.ITM Platform contributes to avoid subjective opinion on deciding what project is more important, what project to anticipate, delay, or cancel.ITM Platform doesn’t reinvent, but includes, every possible way of comparing onbusiness goals, projects and services.Managers make intuitive, consistent and efficient comparisons, using the technique they may prefer (or have to chose for their available dedication).Among other methods, ITM Platform allows pairwise comparing, by means of the well known method AHP (Analytic Hierarchy Process).
  • Here is an example in which different projects and services are compared performing direct rating (that is, setting them a score over 100, being the sum of scores equals to 100).This weighting may be performed to compare components among themselves, or comparing themselves on each of the business goals, as the example in the screenshot.
  • In this example in which different projects and services are compared performing qualitative rating (that is, each project is scored, using Harvey balls symbols, as no importance, low importance, medium importance, high importance or best importance). This weighting may be performed to compare components among themselves, or comparing themselves on each of the business goals, as the example in the screenshot.
  • In this example in which different projects and services are compared performing pairwise comparisons. Managers can easily express the relative importance between two projects or services. That a dimension that humans can handle easily.This weighting may be performed to compare components among themselves, or comparing themselves on each of the business goals, as the example in the screenshot. In this case, this comparison technique is commonly known as AHP (Analytic Hierarchy Process).
  • Once business goals and components (be them projects or services) have been compared to determine their relative importance (with no bias), the next step is to take a decision on whichset of projects and services must be selected out of all the combinations possible. ITM Platform allows Managers to try “what if” alternatives by selecting, unselecting, forcing in or forcing out given projects or service. At any time, they can measure the optimization grade by checking how close or far are the selection from the optimal point included in the Efficient Frontier. By definition, Efficient Frontier is the set of solutions optimizing parameters of cost and value. If a selection does not belong to the Efficient Frontier, this means that there is other solution more valuable at the same budget, or other solution at the same budget but more valuable.With ITM Platform Managers could perform different analysis by interpreting differently the pressures of business and market. This is performed by means of scenarios. When a given selection is decided formally, ITM Platform allows a batch process, saving lots of efforts having to approve or cancel projects and services one by one (that is also possible, of course).Other PPM tools allow scenario management and graphical representations as well. However, in many of them, this process ends up when the approval decision is taken (usually during Q4). ITM Platform provides day to day detailed management, allowing Managers to have a continuous accurate information on consolidated execution and business contribution.
  • In conclusion, we can say that ITM Platform:Covers our market niche by taking advantage of 3 principles:Governance;empowerment and control (360º approach);effectiveness in field communication on projects and services, on every single bit of information (projectsocialization).Our vision is aimed to improve governance and management of IT (but not just IT) applying principles of utility and pragmatism:Empowering accountable departments to talk to business in the language of business;supporting high-level decisions, with a continuous process of feedback and realignment;providing a complete corporate management tool to project performing organizations.Our PPM roadmap is based on the evolution of our core product “ITM Platform” and the 3 extensions released to market:Project Management: Pay per use, social collaborative management solution.Global IT Management: On-Demand solution for IT Departments (but not necessarily IT) completely functional at both execution and executive levels.Corporate Portfolio: Unifying business solution for multiple portfolios.Our mission is to provide distinctive solutions having:High value at reasonable cost (pay per use model).Social dimension for information sharing around projects and services to foster collaboration at all levels.No barrier between strategy and operations paradigms.
  • ITM Platform - Company and Product Overview v jun2012 en 1.0

    1. 1. Company and Product Overview
    2. 2. 1 Company | Who are we Founded by CIOs Based on real experiences Global approach Page 2
    3. 3. 1 Company | Vision Gover- nance Social 360º Project intensive departments (such as IT) will govern and manage portfolios, projects and services, interconnecting strategy and execution levels top-down and bottom-up, allowing them to cooperate on every single bit of information. Page 3
    4. 4. 1 Company | Mission ITM Platform ITM Platform is the core concept holding four products (and others to come) 1) Project Management: Advanced, collaborative and easy-to-use 2) Program Management: Strategic planning and business alignment 3) Global IT Management: the solution covering 80% of IT processes 4) Corporate Portfolio: Business analysis on multiple instances Page 4
    5. 5. 2 Product | Overview Page 5
    6. 6. 2 Product | Highlights Global IT Management Project Management • Dashboards & Business Orientation • Social Enterprise Communication • Decision Support for Managers • Delegation & Control • Cost Management • Resource Management • Procurement Management • Schedule Management • Organization Integration • Risk Management Page 6
    7. 7. 2 Product | Dashboards and Business Orientation From daily operations From strategy and structure Organization Processes GoalsHours usage Analysis criteria Standard ITM Platform items Custom itemsFollow-up • Designed by consultant to meet client’s needs • Developed by ITM Platform In real time  Public  PrivateRisksIncoices & Cost Page 7
    8. 8. 2 Product | Decision Support for Managers Page 8
    9. 9. 2 Product | Decision Support: direct rating Page 9
    10. 10. 2 Product | Decision Support: qualitative rating Page 10
    11. 11. 2 Product | Decision Support: pairwise comparisons Page 11
    12. 12. 2 Product | Decision Support: scenarios Page 12
    13. 13. 2 Product | Cost Management Project Budget Standard Costs Page 13
    14. 14. 2 Product | Cost Management Porfolio Budget Page 14
    15. 15. 2 Product | Procurement Management Page 15
    16. 16. 2 Product | Organization Integration Organization View Analysis Relationships Page 16
    17. 17. 2 Product | Social Enterprise Communication From anywhere, context is driving communicationContext sensitive “Teamwork succeeds only when people talk, share and enjoy” Project – Service Board Personal Board Page 17
    18. 18. 2 Product | Social Enterprise Communication Different sources One single board Automatic Direct MessagesPublic Messages Page 18
    19. 19. 2 Product | Delegation & Control Page 19
    20. 20. 2 Product | Delegation & Control 2. Global view1. Empower people 3. Follow up the main indicators Page 20
    21. 21. 2 Product | Resource ManagementResources: Global View Resources assignation Analysis Page 21
    22. 22. 2 Product | Schedule Management Page 22
    23. 23. 2 Product | Risk Management Page 23
    24. 24. 5 Conclusions • Empowering IT to speak the • High value at reasonable cost (SaaS) language of business • Focus on collaboration • Rigorous high-level decision • Breaking down the barrier between IT processes continuously updated Governance and IT Operations • The ERP for IT (making these worlds meet) Page 24
    25. 25. 3 Why ITM Platform? The Platform concept: There is no other product with such wide range of solutions (scalability) and there is no other at that cost ca Price Oracle HP Planview ITM Platform Daptiv –unlike others- MS EPM Innotas does not require Attask complex setup or parameterization EasyProjects Clarizen to start working at full functionality Basecamp Project Management PPM IT Management Corporate Portfolio ITM is “fresh” but ITM supports ITM is ITM is global serious strategic plans for corporate (*) ITM Platform’s business results management representation Page 25