Various Methods of Communication

1. 1
Methods
of communication
By Prof. DAWLE A.P.
By Prof. DAWLE A.P.
Methods
of communication
By Prof. DAWLE A.P.
By Prof. DAWLE A.P.

2. Verbal Communication
Non-verbal Communication
Methods of Communication
Methods of Communication

3. • Oral Communication
• Written Communication
Verbal Communication
Verbal Communication

4. Oral communication
Oral communication
• Conversation
• Telephone
talk
• Meeting
• Interview
• GD
• Presentation
s
• Speeches 4

5. Written Communication
Written Communication
• Letters
• Memos
• Notices
• Circulars
• Reports
• Minutes
• manuals
5

6. Attributes of Oral and Written
Attributes of Oral and Written
Communication
Communication
• Speed
• Record
• Accuracy
• Length
• Expense
• Body Language
• Feedback
6

7. Non Verbal Communication
Non Verbal Communication
• Body Language

8. Appearance
Appearance
8

9. Eye contact
Eye contact
9

10. Facial Expression
Facial Expression
10

11. Facial Expression
Facial Expression
11

12. 12
Regulate Interaction
Regulate Interaction
Facial expressions or gestures
that are used to control or
regulate the flow of a
conversation
Microsoft
Photo

13. Postures & Gestures
Postures & Gestures
13

14. Non Verbal Communication
Non Verbal Communication
• Graphs & Charts
• Symbols & Signals
• Space
• Silence

15. 15
Color Influences Communication
Color Influences Communication
Yellow cheers
and
elevates moods
Red excites
and
stimulates
Blue comforts
and
soothes
In some
cultures
black suggests
mourning
In some
cultures
white suggests
purity
Non Verbal Communication
Non Verbal Communication

16. Non-Verbal Codes
Non-Verbal Codes
• Kinesics: Body Language
• Proxemics: Physical distance between the
speaker and the listener.
• Haptics: touch
• Vocalics: refers to modulation of voice.
• Oculesics: eye contact

17. • Artefacts: relates to distraction towards
luxury or any man made object.
• Olfactics: smell
• Chronemics: related to utilization of time
• Paralanguage: Nonverbal aspect of
spoken language.
17
Non-Verbal Codes
Non-Verbal Codes

18. 18
Functions of
Functions of
Nonverbal
Nonverbal
Communication
Communication
• To provide information
• To express or hide emotion
• To present an image
• To express power and control

19. 19
Nonverbal
Nonverbal
Signals
Signals
Vary from culture to
culture
Microsoft
Photo

20. 20
What does this symbol
What does this symbol
mean to you?
mean to you?
• In the United States it is
a symbol for good job
• In Germany the number
one
• In Japan the number five
• In Ghana an insult
• In Malaysia the thumb is
used to point rather than
a finger

21. 21
Improving Nonverbal
Improving Nonverbal
Communication Skills
Communication Skills
•When sending messages
• Be conscious of nonverbal behavior
• Be purposeful in use of nonverbals
• Make sure nonverbals are not distracting
• Match verbal and nonverbal communication
• Adapt to the situation

22. 22
Improving Nonverbal
Improving Nonverbal
Communication Skills
Communication Skills
•When receiving messages
• Consider gender, culture and individual
differences
• Pay attention to all aspects of nonverbal
communication

23. 23