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1. © 2012 VMware Inc. All rights reserved
A New Way to Work
Workforce Mobility
VMware Mobile Secure Workplace Solution

2. 2
Agenda
 Current Trends in Workforce Mobility
 Key Challenges
 Converting Challenges into Opportunities
 Proposing a Solution: VMware Mobile Secure Workplace
 Summary and Next Steps

3. 3
Current Trends in
Workforce Mobility

4. 4
1.1 billion
Smart phones will ship in
2015
43%
of workforce using 3+ devices
84
million
iPads
shipped in
2 years
0.7%
vs
91.2%
Growth rate of
PCs vs tablets, 2012
95%Percent of companies
reporting that they allow
personal devices to access
corporate networks

5. 5
Evolution of the Post-PC Era
1996 2020
100%
0%
50%
25%
75%
OS Neutral
Windows
2011
Installed base of enterprise applications
CROSSOVER
POINT
2011: Non-Windows Applications take the lead
Source: Gartner, 2011

6. 6
Key Challenges

7. 7
More Diversity for IT to Manage and Control
PersonalCorporate
Diverse Apps
Diverse
Platforms
Data
Everywhere
Diverse
Devices
Diverse
Locations

8. 8
IT vs Users: Control versus freedom
Location:
I want access where and
when I need it.
Portability:
I want to access my data
and applications across all
my devices.
Choice:
I want to use the device
that’s most productive for my
needs.
Security:
I see rogue devices
introducing new
unauthorized access points.
Management:
I see greater complexity at a
time when I am trying to
simplify and standardize.
The consumerization of IT is driving expectations in the workforce
Data Loss:
I see new risks from
personal and corporate
data accessed on a single
device.

9. 9
IT
END
USERS
BUSINESS
Limited flexibility in
access, devices and
mobility of desktops
High support costs,
security and
compliance risks
Poor agility and
alignment
Mobile Workforce Challenges

10. 10
Common Responses Only Mask Problems
Buy a Point Solution Does not scale, increases cost
Creates a management mess
Lock It Down Unhappy workforce
IT is viewed the “bad guy”
Ignore It Poor IT Control
Security and compliance risk

11. 11
Turning Challenges into Opportunities

12. 12
Seizing the Opportunity
TWO REASONS TO INVEST
SOLVE PROBLEMS GAIN COMPETITIVE EDGE
COMPLIANCE
Are consumer technologies compliant?
Policy Violations = Increased Risk
SECURITY
Only 5% of devices use
mobile security
Low Adoption = Increased Risk
COST
Too many apps,
too many devices
Diversity = Complexity = Cost
SATISFACTION
Differentiate and
retain top talent
Satisfaction = Retention
COLLABORATION
Communicate with at-home workers,
contractors, customers and partners
Collaboration = Performance
PRODUCTIVITY
Mobile users are 20% more productive
than non-mobile workers
Access = Increased output
Sources: IDC, Forrester

13. 13
Proposing a Solution
Mobile Secure Workplace
A VMware Virtual Workspace Solution

14. 14
Transform:
Assets into central
services
Deliver:
Multi-device access
Based on the VMware Approach for the Multi-device Era
Broker:
Services centrally by policy

15. 15
Mobile Secure Workplace
Desktop
Applications
Data
Virtual Workspace
End Users
Devices
Transform Broker Deliver
 Roaming access to desktops, apps and data
 Secure access across multiple devices including BYOD
 Personalized and consistent end-user experience
 Data security & compliance

16. 16
Leveraging Elements for Successful Outcomes
VMware and 3rd Party Technologies
Validated Architecture Design
Professional Services and
Consulting




17. 17
Mobile Secure Workplace Solution
vSphere
Horizon View
ThinApp
VMware Core Products
Load Balancer (F5, Cisco)
AntiVirus (Trend, Symantec, McAfee)
3rd Party Product Integration
Stateless desktop
vSphere Endpoint
vCloud Networking and Security App
vCloud Networking and Security Edge
vCenter Operations Manager for View
Single SignOn (RSA)
Using the Right
Technology

18. 18
Mobile Secure Workplace Solution
Based on a
Validated
Architecture
and Process
Plan
Enable
Design
Prototype
& Validate
Pilot &
Test
Production
Release
Horizon
Horizon

19. 19
Mobile Secure Workplace Solution
Executed
with Proven
Expertise and
Knowledge
 Unrivaled Insight – experience from
hundreds of implementations
 Expertise to Customize – design and
deploy an integrated solution unique to
your business demands
 Transferred Knowledge – empower your
staff to be confident, competent and self-
sufficient
 Skills and Training – certify that your staff
gains the mastery needed to operate the
solution effectively

20. 20
Mobile Secure Workplace: Requirements Addressed
• Authenticated user
access (single sign-on)
• Simplified patch and
update
• Security zones for
applications and data
Security
• Dashboard of desktop-
related events
• Service levels and load
balancing
• Configuration and
Compliance state
Management
• Support for multiple
devices
• Managed by persona
• Support for user
installed applications
Mobility
End Users
Devices

21. 21
Mobile Secure Workplace: Unique User Profile Support
Office-base Information Worker
• Finance
• IT
• Mid-level management
• Remote workers
• Teachers
• Doctors
Home Office Worker
• Sales
• Service Representatives
Traveling Worker
• Engineers
• Graphics designers
• Developers
Content/Media Worker/Software
Developer
• Business Executives
VIP

22. 22
Managing Personas Instead of Just Devices
• Securely preserves data and
settings
• Enables storage efficiency
• “As needed” downloads for high
performance logins
• Optional support for user-installed
applications
Data

23. 23
Consulting Services to Accelerate Your Time to Value
• Desktop
Virtualization
Healthcheck
• VMware Resident
Program
• View Jumpstart
• vSphere with View
Jumpstart
• ThinApp Jumpstart
• View Plan & Design
• ThinApp Plan & Design
• Desktop
Virtualization
Healthcheck
• VMware Resident
Program
• Horizon View Jumpstart
• vSphere with Horizon
View Jumpstart
• ThinApp Jumpstart
• Horizon View Plan &
Design
• ThinApp Plan &
Design
• Instructor-led education
courses
• Desktop Virtualization
Strategy Assessment
• Desktop Application
Virtualization
Assessment
• Desktop Infrastructure
Virtualization
Assessment

24. 24
Solving Challenges for IT
Challenges
 Distributed computing
environment is difficult to manage
and control
 Applications and data trapped on
physical devices
 Difficult to patch, update and
restore
 High IT support costs
IT
Benefits
 Centralized management and
control for physical and virtual
desktops
 Data and applications
encapsulated
 Updating and patching to multiple
users and groups
 Simple disaster recovery
 Data secure in data center?

25. 25
Solving Challenges for End-Users
Challenges
 Apps/data trapped on a single
device
 Limited device choice and mobility
 Frequent desktop and application
downtime
 Dissatisfaction and frustration
Benefits
 A device of your choosing
 Secure and flexible anytime access
 Dynamic and adaptive experience
 Virtual or local execution
 Improved technology support
END
USERS

26. 26
Solving Challenges for the Business
Challenges
 Rising Cost of Business: $1 in
hardware equals $3 in
management
 Compliance and security risks
 Rouge end user behavior
 8+ hours lost per employee per
year in end-user productivity
 Lack of innovation
Benefits
 Reduce Desktop TCO up to 50%
 Reduce IT support costs by 55%
 Gain business agility
 CAPEX flexibility
 Increase end user productivity and
flexibility, retain talent
BUSINESS

27. 27
Achieving Mutually Beneficial Outcomes
 Location:
I can now access
whatever I need from
wherever I am.
 Portability:
I now access my data
and applications from
any of my devices.
 Choice:
I can now use the device
that’s most productive for
my needs.
 Security:
Rogue devices are no
longer a concern when it
comes to unauthorized
access points.
 Management:
Centralizing the
management of my users
has eliminated a lot of
complexity and cost.
The consumerization of IT is driving PRODUCTIVITY in the workforce
 Data Loss:
I have mitigated new risks
from personal and
corporate data accessed
on a single device.

28. 28
Foley & Lardner delivers desktops to personal devices while
reducing overall IT costs and improving productivity
Desire to enable a bring your own
device policy to reduce hardware costs
and stop managing hardware
Needed to find a way to maintain high
levels of IT service in light of IT staff
reductions
Needs
Deployed the Mobile Secure
Workplace solution with Horizon View
Foley & Lardner chose VMware due to
their strong virtualization relationship
and for VMware’s depth of knowledge
and clear, articulate vision for end-user
computing.
VMware Solution
• Reduced number of “tech touches”
• Reduced provisioning times from four
hours to ten minutes
• Improved uptime and availability for
billable attorneys
• Cut mobile device costs by 22
percent
Benefits
“VMware View let us move to desktop-as-a-service,
which is easier for IT to manage. And our lawyers have
more flexible access to the desktops. Anywhere in the
country or globally, and no matter where they are, they
get the exact desktop they have in the office.”
Doug Caddell
CIO, Foley & Lardner LLP

29. 29
Other Validated Successes
Trusted and
Reliable
Easy to Manage Best End-User
Experience
What Our Customers Say
Citrix was very complicated
and difficult to maintain. With
VMware, it just works out of
the box.
BlueCross BlueShield of
Kansas City
We’ve been able to build a
system that is completely
dynamic, manageable and
scalable and deliver it
thousands of miles away.
Amway
"To give our team a space where they
could be creative - where they could
have a lot of flexibility in their personal
compute - we started rolling out View.
ADP Dealer Services
“Our VMware View users are ecstatic.
I’ve had clinicians tell me it’s the best
thing we’d ever done for CharterCARE,
by far.”
Charter CARE
“VMware won us over with their depth
of knowledge about end-user
computing. They were able to
articulate a clear vision for enterprise
space desktop virtualization.
Foley & Lardner
“Our desktop systems are as critical
to CENTCOM’s mission as our F-18
fighters. We have to have 100
percent uptime, and with our
VMware View environment, we do.”
CENTCOM

30. 30
Why Customers Choose VMware
Trusted and
Reliable
• Built on vSphere, the leading
virtualization platform
• Built in monitoring, security
and high availability
• The best value solution
Easy to Manage
• Easy to deploy
• Management simplicity
• Lower desktop TCO up
to 50%
Best End-User
Experience
• Extend desktops to new devices
• Optimized network
performance
• True device flexibility
• Rich desktop experience

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• Identify key issues and business
initiatives
• Map solutions to issues and
prioritize.
• Identify the success metrics for your
solution
IDENTIFY
Get started on your transformation today
• Assess the end-user needs and
requirements
• Assess the environment from the
desktop (OS, applications) to the
infrastructure (network, servers and
storage)
• Plan and design your solution
ASSESS
• Virtualize your applications
• Establish rules for new apps
• Rationalize all desktop images
• Begin a pilot and test
• Deploy to production
DEPLOY

32. 32
Thank You!