Is your head spinning trying to figure out how to apply Design Thinking, Agile, and Continuous Delivery to your project? Come hear the lessons the IBM Verse team learned as they took advantage of these principles and practices to go from vision to enterprise-worthy in 15 months. Find out what things work and what things don't and how you can apply them directly to your projects and make your teams more effective.

1. Toronto, June 6-7 2016
Designing IBM Verse
Led Us to a #NewWayToWork
Jennifer Heins
User Experience Designer
IBM

2. IBM Design Thinking

3. Principles
See problems and solutions from a new viewpoint.

4. IBM Verse
#newwaytowork

5. Principles
See problems and solutions from a new viewpoint.

6. Focus on user outcomes
…a clear sense of where to focus
the time you have.
…an easy way to collaborate with the
people that matter to you most.
…a way to take back control of your day.

7. Principles
See problems and solutions from a new viewpoint.

8. Multidisciplinary teams
➤ Offering Managers, Designers, and
Developers
➤ Distributed around the world
➤ We needed to…
➤ Focus on outcomes and not features
➤ Work as one team
➤ Empathize with user’s, not ourselves

9. Teaming and action
➤ Work face-to-face
➤ Respect the expertise of others and
their contributions; breakdown hierarchy
➤ Build trust and be accountable to each
other; co-own
➤ Establish a clear vision that everyone
understands

10. Watch out for these pitfalls
➤ Not understanding or respecting
everyone’s role and contributions
➤ Shifting direction based on one person’s
opinion
➤ Lack of transparency between decision
makers and creators

11. Principles
See problems and solutions from a new viewpoint.

12. ➤ Know the outcomes and carry them
around with you
➤ Small teams that own the success of each
outcome
➤ Observe, Reflect, Make, Observe, Reflect,
Make…
➤ Don’t focus on perfect, release outcomes
as experiments
Relentless reinvention

13. Focus the time you have

14. People that matter the most

15. Take control of your day

16. Rinse and Repeat

17. Pulling it all together
Focus the time you
have
People that matter the
most
Take control of your
day

18. Pulling it all together everywhere
Focus the time you
have
Control your schedule
Focus on important
people

19. Analytics and continuous delivery give us
the opportunity to learn, innovate, and
improve
Where do we go from here

20. Leverage insights and cognitive
…help me focus on actions by blocking my
schedule.
…help me keep people that matter happy
by prioritizing their needs, so I can take
action sooner.
…help me be prepared for the right
meetings, so that I can complete tasks and
meet the needs of my team.
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