You are an IBM Connections admin and you would like to know how to fix your problems and open tickets? We will talk about some troubleshooting basics and other useful things to ensure that you have enough skills to get your Connections running smoothly. There are many areas where you need different debugging skills. We will cover backend like DB2, TDI, SSO and some IBM integrations like Docs, CCM, Cognos or Forms Experience Builder. Of course we will cover Connections itself, too. You will also get some helpful best practises which will help you within your daily work.