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Verisure Securitas Direct: On our fourth year in the Cloud! What has it been like so far?

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Join this session to hear about how we joined the Connections Cloud (at the time and by many still known as SmartCloud) in January 2013 and how this has been an interesting journey since then, that is for sure!

“We” are Verisure Securitas Direct, providing home alarms and connected services for the smart home and with about 2 million customers in 14 countries, we are number one in Europe and growing strongly in South America.

In this session I will cover topics like:
– What were our key drivers for going to Connections Cloud?
– What are we using Connections Cloud for?
– Where have we seen the best growth and most positive feedback?
– What has our cooperation with IBM been like?
– What are our deepest concerns and prioritized requests?
– And what is the future look like?

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Verisure Securitas Direct: On our fourth year in the Cloud! What has it been like so far?

  1. 1. Toronto, June 6-7 2016 Verisure Securitas Direct - On our fourth year in the cloud! What has it been like so far? Jacob Andersson Corporate Systems Manager, Verisure Innovation AB
  2. 2. • Who are we at Verisure Securitas Direct? • Why did we go to the cloud? • What are we using Connections Cloud for? • Our experiences and user adoption • IBM cooperation..? • IBM deliverence…? • OK, from now on then? Who are we?
  3. 3. Verisure Securitas Direct Movie: This is what we are
  4. 4. • Providing home alarms and connected services for the smart home • 9000 employees serving 2 million customers in 14 countries • We are number one in Europe (Sweden, Norway, Denmark, Finland, Belgium, The Netherlands, United Kingdom, Spain, Portugal, Italy) • Growing strongly in South America (Brazil, Peru, Chile) Verisure Securitas Direct – Who are we?
  5. 5. • Live in Linköping, Sweden where the monitoring station for Sweden is located • Manager of the Corporate Systems department in our North Platform • Collaboration tools helping our employees to do there job better, more efficient and mobile • Video conferencing and Enterprise Social Networking are among my top interest areas • Love the power of social! Breaks boundaries in an organization Who am I?
  6. 6. • Security and Cloud? • More convenient Mail access though mobile and web were key drivers • Secure File Sharing too (more about that later on…) A Security Company in the Cloud?
  7. 7. • Everything you CAN use it for! • Wikis, Files, Meetings (video and audio) • Information sharing • Profiles, integration server What are we using Connections for?
  8. 8. • It has just exploded! But it took a while… • An IT Operations project to start with…so not top-driven • Patience... “Not used to get these many options” • Executives love to share stories…also need to like others • “Almost irritated when getting certain emails!” User adoption
  9. 9. • Can’t praise enough! • Support, Conference calls and Meetings • Beta programs • Roadmaps shared The cooperation with IBM
  10. 10. • There are things we have been waiting for since day 1… • But they do deliver! • Outlook support finally here to get rid of the (so boring) email client discussions • The to us promised move from NA to CE datacenter now in planning Does IBM deliver?
  11. 11. • Mobile app enhancements! Mobile is no 1 importance! • 100% uptime. No maintenance windows • Easier File sharing (We follow the Box integrations closely) • Outlook support for Mac OSx • Note taking application • ”Orient me” – better start page • Watson Cognitive delivered soon Our Main Requirements?
  12. 12. • Ride on the adoption wave and… • ...find ways to handle the loads of information • Help users take their work to Connections • Deliver ”TDI” – ”Security Directory Integrator” Future plans?
  13. 13. Toronto, June 6-7 2016 Thank you! Any Questions? Connections: http://bit.ly/1MgldkV LinkedIN: https://se.linkedin.com/in/jacoba Twitter: https://twitter.com/jake_fatman
  14. 14. PLATINUM & SPOTLIGHT SPONSORS GOLD SPONSORS SILVER SPONSORS BRONZE SPONSORS

Join this session to hear about how we joined the Connections Cloud (at the time and by many still known as SmartCloud) in January 2013 and how this has been an interesting journey since then, that is for sure! “We” are Verisure Securitas Direct, providing home alarms and connected services for the smart home and with about 2 million customers in 14 countries, we are number one in Europe and growing strongly in South America. In this session I will cover topics like: – What were our key drivers for going to Connections Cloud? – What are we using Connections Cloud for? – Where have we seen the best growth and most positive feedback? – What has our cooperation with IBM been like? – What are our deepest concerns and prioritized requests? – And what is the future look like?

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