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Drive- Fall 2014
Program- MBADS/ MBAFLEX/ MBAHCSN3/ MBAN2/ PGDBAN2
Semester- 1
Subject code & name- MB0038 – Management Process and Organisation Behavior
Book ID- B1621
Q1. Define the terms ‘strategy’. Explain the following:
a) Corporate strategy
b) Business strategy
c) Functional strategy
(Definition of Strategy, Explanation of Corporate strategy, Explanation of Business
strategy, Explanation of Functional strategy) 1, 3, 3, 3
Answer:
Strategy
"The art and science of planning and marshalling resources for their most efficient
and effective use. The term is derived from the Greek word for generalship or leading an
army. See also tactics."
Q2. Define the term ‘management’. Explain the Behavioural science theory and
Systems theory.
(Definition of management, Explanation of Behavioural science theory, Explanation of
systems theory) 2, 4, 4
Answer: Definition
From the case and the introduction, we can realise that management has been
happening right through the history of man and it is all about making things smooth or
shall we say efficient. It is also about achieving our goals which in modern management
literature we call ‘effectiveness’. According to Harold Koontz, “Management is an art of
getting things done through and with people in formally organised groups. It is an ar t of
creating an environment in which people can perform as individuals and can cooperate

2. towards the attainment of group goals”. According to F.W. Taylor, “Management is an
art of knowing what to do, when to do, and see that it is done in the best and cheapest
way”.
Q3. Give the definition and importance of planning in an organisation and explain the
steps in planning. (Definition of planning, Explanation of the importance of planning,
List the steps in planning, Explanation of the steps in planning) 2, 3, 1, 4
Answer: Definition and Importance of Planning
Planning can be defined as a basic management function which enables one to select
the purpose of the business, and how the resources should be mustered to achieve that
purpose to include using the available resources optimally to do that. Planning implies
goal setting for the organisation keeping in mind the constraints, opportunities, and
threats as much as what the person or business which is
Q4 Define the term controlling. What are the pre-requisites of effective control?
· Definition of controlling
· Pre-requisites of effective control
Answer.
Definition of controlling
Controlling can be defined as measuring and correcting of performance to achieve the organisational
goals. According to Brech, “Controlling is a systematic exercise which is called as a process of
checking actual performance against the standards or plans with a view to ensure adequate progress
and also recording such experience as is gained as a contribution to possible future needs.
Pre-requisites of effective control
Q5. What are ‘attitudes’? Explain the components and functions of attitude. (Meaning
of attitude, Explanation of the components of attitude, Explanation of the functions of
attitude) 3, 3, 4
Answer: Attitudes
Attitudes are also known as "frames of reference." They provide the background against
which facts and events are viewed. It becomes necessary to know the attitudes of
members of an organisation because they have to perceive specific aspects like pay,
hours of work, promotion, etc. of their work life in the wider context of their generalised
attitudes. Attitudes are also known as "frames of reference."

3. Q6 Define the term ‘leadership’. Write a brief note on “Contingency
· Theories of Leadership”
· Definition of Leadership
· Contingency Theories of Leadership
Answer.
Definition of Leadership
Leadership is the art of motivating a group of people to act towards achieving a common
goal. This definition of leadership captures
Dear students get fully solved SMU MBA Fall 2014 assignments
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