Wilfred F. Ziegler Jr. has over 25 years of experience in human resources management. He has held roles such as Director of Human Resources, HR Manager, and Payroll Manager. Ziegler has experience negotiating union contracts, managing employee relations, reducing turnover and workplace accidents, and overseeing administrative functions. He implemented training programs and systems to improve performance and reduce costs.

1. WILFRED F. (Bill) ZIEGLER, JR.
61386 Heritage Blvd
South Lyon, Michigan 48178
(248) 804-7870 – Cell
Ziegler.bill@wowway.com
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Summary of Professional Skills:
A seasoned Human Resources professional with solid generalist experience. This includes
experience in negotiating, administering and managing a contract with a Teamster bargaining unit
including grievance resolution through the arbitration process, strong employee relations experience,
experience in reducing employee turnover, experience in reducing employee accidents and workers
compensation costs for the operation, established and maintained relationships with Senior
Management and external sources to the benefit of the organizations bottom line, implemented and
managed a non-union Associate performance management program including succession planning,
experienced in managing payroll services, and experienced in managing a workers compensation
and return to work program. Skilled and experienced in administrative functions of a large operation.
Employment:
June 2008 – July 2014 Sysco Detroit
41600 Van Born Road, Canton, MI 48166
Human Resources Manager
Primarily responsible for recruiting and selecting sales and support staff and providing ongoing
training to management and support staff of almost 200. Function as internal consultant to all
departments in human resource related matters such as discipline, training, and employee relations.
January 1998 – March 2008: The Great Atlantic and Pacific Tea Company / Farmer Jack
2 Paragon Drive, Montvale, NJ 07645
March 2004 – March 2008: Director of Human Resources and Support Service
Responsible for all Human Resource activity for two warehouses and a transportation department
which employ 500 Associates both hourly and salaried. Member of Executive Staff which was tasked
with providing strategic direction for all operations. Provided local management support for all
corporate objectives. Primary function is labor relations for the Teamster bargaining unit.
Additionally, responsible for facility management of three buildings with approximately one million
square feet of storage, training, safety, workers compensation, sanitation, and all administrative
functions of the operation including payroll. Supervise and manage seven associates in these
activities.
January 1998 – February 2004: Human Resources Manager
Responsible for all Human Resources activities for over 600 Associates. Supervised and managed
two Associates.
Utilized succession planning to provide smooth transitions with the unforeseen loss of key
Associates in the operation. Implemented best practices of the six other Corporate warehousing
operations. Reduced employee turnover by enhancing training and installing a buddy type program
for new employees. Developed and implemented a Driver Activity Based Pay Program which
reduced
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2. staffing from ninety drivers to forty three drivers and reduced overall costs of delivery of goods to the
stores. Reduced accidents and associated costs by over 40% through supervisory training,
awareness and intervention. Successfully staffed two material handling equipment repair shops with
skilled tradesmen despite the wage disparity between the existing contract and the prevailing wage
rate in the labor market. Negotiated and implemented work rules and set precedents that were
advantageous to the operation. Implemented a sanitation program that met the requirements of the
newly instituted Silliker Sanitation Standards despite reduced staffing. Consistently managed the
reduction in staffing levels as a result of declining volumes in the Warehouse and Transportation
Departments. Managed performance management, benefits, skills development, and staffing for
over 60 non-union Associates.
May 1991 – December 1997: Detroit and Canada Tunnel Corporation
Detroit, Michigan 48226
Payroll / Personnel Manager and Network Administrator
Responsible for Human Resources, payroll, and benefit functions for over one hundred United States
employees and sixty Canadian employees. Created and maintained relationships with Canadian and
United States government employees. Participated in design, development, and installation of an
automated toll collection and reporting program. Responsible for the ongoing maintenance of the
software and hardware associated with the system.
Implemented an in-house payroll program saving significant money from the cost of the services
used for US and Canadian payroll. Installed and implemented an HRIS for the operation. Created a
reporting program which simplified and saved time in the preparation of reports required for the City
of Windsor and the City of Detroit. Sourced hardware for the toll collection system saving an
average of $10, 000 per year.
Military Service
U.S. Army, Personnel Management Specialist. Four years active duty in the United States and
Germany.
Community Involvement
Member, Planning Commission, City of Escanaba
Founding Member, Planning Committee, Bayfest Celebration
Member, Escanaba Kiwanis Club
Member, Gladstone Lions Club
Education
Michigan Technological University, Houghton, Michigan
B.S. Business Administration Major: Industrial Relations
Michigan Technological University, Houghton, Michigan
B.S. Medical Technology
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