This document contains a resume for Sania S. Rodrigues. It provides her personal and contact details, including her name, contact number, email, address, date of birth, and marital status. It outlines her career objective in customer service and travel. Her professional qualifications include completing an IATA travel and tourism diploma and courses in Galileo reservation systems and Microsoft programs. Her academic qualifications include graduating with a degree in arts and studying at several schools. Her work experience includes positions in travel agencies and administrative roles. The document also includes details of her travel and tourism certifications, passport, and visa.

1. NAME :- SANIA S. RODRIGUES
CONTACT NO :- 0561959690
E-MAIL ADDRESS :- sania263@gmail.com
ADDRESS :- Bab Al Bahr, Al Marjan Island. RAK-UAE
PERSONALPROFILE:-
AGE:- 21 YEARS OLD
DATE OF BIRTH:- MARCH 26, 1995
PLACE OF BIRTH:- MUMBAI, INDIA
CIVIL STATUS:- SINGLE
HEIGHT:- 5’8”
CAREER OBJECTIVE
I am looking for a career which offers avenues for carrier and self-
development and attribute towards ensuring speedy growth and expansion of the
organization that offers me the opportunities to work as well as enhance my
knowledge. Organized and has passion for all things in Customer Service.
Outstanding Communication & Facilitation Skills. Highly Customer Oriented and
pay great attention to detail.

2. Keen to continue my career in Customer Service and keen to progress with
courses & training where needed.
My objective is to work in your company and provide the best of my skills and
obtain good relation with clients and co-workers.. I will also maintain good
relation with my clients and co-workers.
PROFESSIONALQUALIFICATION
Successfullycompleted IATA Travel& Tourism Foundation/ Diploma in
Travel & Ticketing.
Specializedin Galileo ReservationSystem(GDS)with a score of 97%. Course
completed in Mumbai, India.
Proficient in Microsoft Programs such as Excel, Power point, Word & Note, Corel
draw.
Successfully graduated in Arts Stream and majored in History and English
Literature. Also studied Psychology and Communication Skills.
ACADEMIC QUALIFICATION
2012-2015 Graduated from Mumbai University in Arts stream.
Majored in History and English literature.
Also Studied Psychology and Communication Skills.
2010-2012 Secondary Education HSC. Majored in Science
Stream.
Maharashtra Board- Mumbai
Holy Family Convent College.

3. 2002-2010 Grade School
Nazareth Convent High School.
Successfully passed with distinction.
WORK EXPERIENCE
Worked in the Administrative Department of my IATA Institution for 6
Months and gained experience in Communicating with clients and providing
service.
__Worked as a Travel Consultant at Jamal Travels in Ras Al Khaimah for 3
months.
__Worked as a Travel Consultant at Team Travel in RAK. Booking Flight tickets
and hotels, holidays etc.
Making and receiving calls to and from airlines and clients.
__Worked in the reservations department of Gulf tours in RAK.
Communicating with clients and making reservations for Desert safaris and
camping. Also creating a Database.
RESPONSIBILITIES
-Handle the front office - directing all visitors, including vendors, clients,
candidates and customers appropriately
- Screen Incoming calls and direct it to appropriate departments and take accurate
and complete messages.
- Order and Manage the Office Stationery supplies
- Manage the routine Office Administrative duties.
- Perform other duties as instructed by the Administration Manager which
contribute to the effective office management of the company.
- Coordinate and manage the day to day operations of the Office Assistants
- Handle Travel arrangements when required
TRAVEL & TOURISM CERTIFICATIONS
Certificate of CourseCompletion from ScubeEducation Mumbai for Diploma in
Travel and Tourism

4. Certificate of Completion of Galileo GDS ( Computer Reservation System)
Certificate from Travel Port Galileo head office (Delhi) for completion of course
PASSPORT DETAILS
PASSPORT NUMBER : H7067116
PLACE OF ISSUE : MUMBAI, THANE
DATE OF ISSUE : 13 / 11 / 2009
DATE OF EXPIRY : 12 / 11 / 2019
VISA DETAILS
TYPE OF VISA: RESIDENTIAL
SPONSOR:MR. SUNIL S. RODRIGUES (FATHER)
I am pleased to mention that I am a quick learner, can get familiarize with any
kind of environment in a very shortperiod. A good team player and committed to
the task. Ability to handle multiple tasks. Therefore, I amsureI can meet your
expectation to achieve the organizationalgoals with the other team members.
I hereby assurethat in the event of given an opportunity to work in your
organization, I shalldischargemy duties to the satisfaction of my superiors.
I hereby certify that the above information is true to the best of my
knowledge
Ms. Sania Sunil Rodrigues
+971 0561959690