The document provides feedback from an 11-participant business etiquettes course held from May 11-12, 2016. Participants highly rated the instructor for being knowledgeable, an effective communicator, and keeping sessions interesting with a 4.8 average score. The training material was also highly rated as beneficial, clear, and presented interestingly with balanced theoretical and practical exercises. Overall, participants were very satisfied with the learning experience and training program, praising the organization, trainer, and finding everything "perfect".