Zahed Ahmed is a highly motivated and hard-working individual seeking an administrative role. He has several years of experience in customer service roles including as an admin assistant and internet cafe manager. He is proficient in Microsoft Office, accounts, and multiple languages including English, Bengali, Malay, Hindi, and Urdu.

1. ZAHED AHMED
Address:9QueensTerrace
LondonE139AL
MobileNo:07888336633
E-mail:zahed20052005@yahoo.com
Profile Summary
Key Skills
Employment
History
I am a highly motivated and hard-working individual who strives to achieve goals to the best of standards. I find great
pleasure in helping people, which prove that I am a team player, who enjoys fulfilling tasks collectively. I am flexible,
friendly and easygoing person. My interpersonal skills are excellent. I am an effective team player work equally well on
own initiative, it literate and organized.
▪ Have confidence in communication, and provide professionalism at work
▪ I have full confident to work commitment, and always readyto accept challenging roles
▪ Workingas anAdmin Assistant, (SellingplaneTickets, Sending Luggage byair cargo and Global
moneyTransfer), acquired excellent communication & customer service experience.
▪ Business acumen & Excellent Financial Knowledge.
▪ Multi-lingual, English, Bengali, Malaya, Hindi & Urdu
▪ IT literate
Admin Assistant (Part-time)
Desh Travels Ltd, Upton Lane, London (Jan, 2015 - Present)
▪ Customer service
▪ Selling Ticket and Advice about their future trip
▪ Help customer to filling application form for new passport and lost / stolen passport
▪ Receive Phone call and advice byphone
▪ Helping customers to send moneyand cargo
▪ Banking figure end of the day
Team member
West Ham football club, Upton Park, London (Feb, 2011-Nov, 2014)
▪ Prepare Burger, Sandwich, Donor, Chicken and Chips
▪ Clean the whole restaurant everyday
▪ Help customer to carryfood
▪ Receive order and readyto faster delivery
▪ Ensuring good meets health standards regulations
Team member (Event-Day)
XL Exhibition Centre, Prince Regent Station London, (Feb, 2011-Oct, 2013)
▪ Work at (So `Deli`, Tritoria and SO Roast) in XL Exhibition Centre, Which is one of the biggest
Exhibition centers in UK
▪ Work at busy environment
▪ Prepare various kinds of coffee and tea
▪ Maintain till and record ending balance
▪ Clean kitchen and throw rubbish to bin
▪ Follow health and safetyrolls
▪ Help others to prepare food
Internet Cafe Manager
Manor Communication, Manor park, London UK. (Aug, 2009-Nov, 2009)
▪ Ensuring Customer’s Satisfaction

2. Education /
Training
Communication
IT Skills
Personal Interest
References
▪ Using Networking Software to connect all computer for timing
▪ Built solid relationships with customers in repeat business everyday
▪ Helping the customers to sending email, fax, photocopyand printing anydocument
▪ Fixing input and output devices(web camera and head phone) for chatting with their friends
▪ Checking electric and securitycameras
Diploma in Administrative Management, (Mar, 2012 – Sep, 2014)
Level 5
Opal College, Bow road, London
Association of Business Executive, (Aug, 2009 - Feb, 2012)
London TrinityCollege, StepneyGreen, London, UK
Introduction to Business
Introduction Business Communication
Introduction Quantitative Method
Higher Secondary School Certificate (Jun, 2001 – Jun, 2004)
Madan Mohan College Sylhet, BD
Bengali, English, Economics & Comm. Geography, Principle of Business & Practice, Accounting.
Secondary School Certificate (Mar, 1999 – Mar, 2001)
Monir Ahmed Academyprivate Cadet College Sylhet, BD
Bengali, English, Mathematics, Religion, Social Science, Physics, Chemistry, Biology.
▪ English (fluent)
▪ Bengali (fluent)
▪ Malaya (Intermediate)
▪ Hindi (Intermediate)
▪ Urdu(Intermediate)
Microsoftoffice-word,Excel,Excess, power point, Adobe Premier pro, Final cut pro, Photoshop, Illustrator,
In design, print media, Hardware trouble shooting
▪ I love learning new things, whether this be through reading, computer programmers, or just
general knowledge
▪ I liketo socializeandconsidermyself very sociable.I like meeting new people and maintain good
relationships with familyand friends
▪ I enjoy traveling and have been Malaysia, India ,Spain, Italy, Denmark, Poland,Germany and
traveled widelythrough Bangladesh
▪ I like to keep fit, and regularlygo to gym. I like to playand watch cricket, and support Bangladesh
during world cup season
1. Anjela Baldesory
West Ham Football Club
(Catering Supervisor)
78 Reede Road
Dagenham
Essex
RM10 8DT
Mobile: 07931686618

3. 2. H M Kabir
Desh Travels Ltd
(Director)
134 Upton Lane
London E7 9LW
020 8552 2754
info@deshtravels.co.uk
www.deshtravels.co.uk