Monika Houston is seeking new employment and provides a personal statement, work experience, education and interests. She has over 15 years of experience in retail, home care, office administration and reception work. Her current role involves dealing with enquiries, using Microsoft Office, maintaining records and organizing travel. Previous roles included processing evidence and transporting items securely for the police and working as a dental receptionist. She is reliable, hardworking and able to work independently or as part of a team.

1. 18 Coronation Street,Monkton, Prestwick,KA9 2QW
Tel No.07787687313
E-mail - monika@bartelt.fsnet.co.uk
MONIKA HOUSTON
________________________________________________________
PERSONAL STATEMENT
I am a highlymotivated,reliable,hardworkingand practical individual who has held positions in the
retail business,home care and office environment. I have excellent interpersonal skills along with
the ability to work well as part of a team or on my own initiative. I am very good at working on
multiple tasksat any given time and can manage my work load accordingly. I am keen to learn and
become competent in any new role and to develop my skills further whilst rising to any challenge
required of me. I feel I would be an asset to your company.
WORK EXPERIENCE
Admin Assistant (Job Share) June 2015 - Present
SLBC Ltd
9 Pollocks Way
Mauchline
My duties at present include, dealing with telephone and e-mail enquiries. Use of software
packages, Microsoft Office, Excel and Outlook to create and maintain documents, spreadsheets,
records and databases. Creating and maintaining filing system. Organising accommodation and
travel for staff. Organising and maintaining stationery and equipment. Photocopying and printing
various documents and drawings for colleagues. Ensuring a clean and tidy office, adhering to any
health and safety issues. Any other duties required of me.
Production Keeper/Clerk June 2006 – May 2015
Police Service of Scotland
Albany Street
Oban
In myrole as productionkeeper/clerkIwas responsible for the processing, procedures and security
of all productions(evidence)retainedforpossible use at court. I had to adhere to health and safety
requirements andlegal guidelinesatall timeswhen dealing with drugs, cash, firearms and valuable
productions. Iensuredthe provisionof acustodierservice inrelationtolost/found/stolen property,
and where appropriate arranging return to relevant owner. I undertook a range of
clerical/administrative tasksthroughoutthe office whichincluded control of supplies and ordering. I
alsohad to maintainimprestandwarrantaccounts. My role also included dealing with members of
the publicat the frontcounterand overthe telephone.Iwas also responsible for organising repairs
throughout the building.
In additionto the above it was my responsibility to ensure evidence was transported securely and
within timescales between internal and external agencies frequently involving round trips of 200
miles.

2. Dental Receptionist March 2003 – May 2006
Shore Street Dental Practice
Shore Street
Oban
In myrole as Dental Receptionist I was responsible for welcoming and greeting patients on arrival.
Answeringanddealingwith incomingcalls.Maintainingappointmentdiaries,dispensing drugs, cash
handlingandensuringacleanand tidyreceptionarea along with all other tasks associated with the
smooth running of the dental practice.
EDUCATION
Oban High School 1976 -1981
Oban
Higher Grade
Art and Design
O Levels
English
Arithmetic
German
Art and Design
Accounting
Secretarial Studies
INTERESTS
Cycling
Dog Walking
Reading
Baking
Socialising
REFERENCES –
Sgt Cammy Lowe
Police Scotland,
Albany Street,
Oban.
PA 34 4AL
01631 510 501
Robert McCulloch,
1 Dalriach Park Terrace,
Oban.
PA34 5EG
01631 562007