Yvonne Moore is seeking a position as a manager where she can utilize her skills in managing state contract accounts. She has over 10 years of experience developing strategic relationships and managing contracts to increase sales. As Supervisor of State/Local Contracts at Mayline Company, she increased the number of active contract accounts by 80% and sales in the state government channel by over 10% annually. She has a background in project management, customer service, operations, and food service.

1. Sheboygan, WI •yvonnemmoore2@gmail.com
Yvonne Moore
Objective
Position where I can share and develop my skills as a manager of state contract accounts,using my
experience with market strategy and project management to build relationships, increase sales, and
exceed expectations.
Experience
Nov 2011 to Sep 2016 Mayline Company, LLC Sheboygan, WI
Supervisor, State/Local Contracts
 Prepared bids, negotiated and strategically managed contract accounts for state government
channel, increasing the numberof active contract accounts from 20 to 37.
 Developed a vision and maintained salesmomentum forstate government channelincreasing
state,local,and cooperative purchasing,integrating both manufacturerand dealer held contracts.
 Increased sales in state government channelby 10% annually,and over 56% YTD.
 Initiated and negotiated the launch of TCPNcontract,one of Mayline’stop 5 contracts in the
state governmentchannel,grossing $1 million in the first year; 80 manufacturersbid on the
TCPN furniture contract and Mayline was 1 of only 12 awarded.
 Delivered dedicated personalized contract support to clarify terms, resolve pending discrepancies,
edit orders,and provide creative solutions for the best interest of the customer while considering
the expense to and reputation of the company.
 Provided expertproduct knowledge,marketstrategy,and experience.
 Worked directly with the Senior Executive Team and communicated with crossfunctional
departmentsconsistently.
 Executed contract extensions,dealeradditions, renewals,price increases,sales reports,project
updates,and administration fees.
Feb 2006 to Oct 2011 Mayline Company, LLC Sheboygan, WI
Customer Service Representative
 Provided creative warranty solutions for the best interest of the customerwhile considering the
expense to and reputation of the company.
 Assisted customerswith pending discrepancies,productknowledge,orderstatus,and returns.
 Streamlined phase 1 of the return goods initiative and oversawthe program for 2 years.
Additional Experience
 Sold and staged furniture displaysasa Furniture SalesSupervisor forOffice Max. (2006)
 Operated and trained in hazardouschemicalsafety packaging; maintained standard for OSHA,
ISO 9002,and UPS shipping requirements,improved processreliability by 12%; received
commendation letter as a Packaging Team Coordinator at J.TBakerInc. (1998)
 Set up and operated brake press,drillpress,CNC,and shear; maintained quality controlstandards
using blueprints,calipers,and micrometers asa Machine Operator at AllsteelInc.(1994)
 Responsible for banquet dining including ordering, budgeting,inventory control, and menu planning
for 600 soldiers; graduated with honors from AIT as a Food Service Specialist in US Army. (1992)

2. Sheboygan, WI •yvonnemmoore2@gmail.com
Yvonne Moore
Academic Education
1998 to 2001 Lakeshore Technical College Cleveland, WI
Materials Management A ssociates Degree
 Graduated with high honors
 Member of NAPM (2001)
 Materials Management Club (2001)
Professional Training
2015 to 2016 Vision Training Systems Online Course
PMP Management Certificate of Completion
 Member of localPMI Chapter (2016)
 Attended GlobalLeadership Summit (2016)