Ryan Yaple is an Entrepreneurship major at Northwood University who has impressed his department chair, James Hop, with his classroom performance and customer service skills at Radio Shack where he works. Hop writes that Ryan is always well-prepared for class, actively participates in discussions, and understands how the material applies to his future business career. As a customer at Radio Shack, Hop has seen Ryan provide excellent customer service and multi-task well while ensuring each customer feels attended to. Hop highly recommends Ryan for any position due to his global business understanding and strong work ethic.