Inspired by consumer software companies, Yammer’s development team relies on real user data and rapid releases to build a new kind of enterprise product.
Agile is often used for software development. The concepts apply to other areas of business. This presentation is a high-level introduction to Agile, covering some non-software applications, and is developed for a general business audience.
6 Strategies to Uncover Growth Opportunities for Your BusinessAtlassian
If there is one commonality between all the fast growth company success stories like Airbnb, Uber, or HubSpot, it's that they're all crazy about measuring and tracking their data and numbers. In order to grow fast, you have to know where your growth comes from and where you lose. However, there's a second part of the equation that is equally important, yet less discussed and that is the qualitative side to growth. Companies also need to be able to understand the why, why they're growing (or not), and that answer is not always found in data. In this talk, I will describe both the quantitative and qualitative ways you can uncover growth opportunities for your business through experimentation. Experimentation can help you build and validate your product's roadmap and ensure you're focusing your resources on what will bring growth.
Products covered:
JIRA Software, Bitbucket, Confluence
If your Sprints are getting bogged down or missing the mark, combining Scrum with Kanban might be the answer. We provide a comprehensive explanation of how Kanban can improve your process with Task Boards, Team Boards, and a better focus on customer needs. Join Kert Peterson and Laura Richardson on as we explore how to clarify the work of Scrum teams.
In this deck we:
1) Discuss how to apply Kanban within a Sprint
2) Discuss Limiting Work in Progress
3) Discuss Managing Flow
4) Discuss Implementing Feedback Loops
Real World DevOps - Jeff Geerling's NEDCamp 2018 KeynoteJeff Geerling
Jeff Geerling (geerlingguy) presented the 2018 Keynote at NEDCamp in Providence RI, on "Real World DevOps". There are plenty of buzzword-worthy tools and processes that make up the industry's definition of DevOps—but if you actually want to make your team happier, and your team's applications better, how do you do that with DevOps? This presentation answers that question and distills some of the heady DevOps principles in a way that's approachable for any team—whether 1 or a dozen!
The Big Migration: How Cerner Moved From Confluence 3.5 to 5.8Atlassian
Cerner uses Confluence for just about everything. To support all of these use cases they created loads of custom features and plugins. With a focus on customization, upgrades fell behind. By the time Confluence 5.8 was released they had a lot of work to do to upgrade.
With the help of a Technical Account Manager, and partnering with Comalatech they were able to upgrade with no downtime. This helped them create a disaster recovery instance, which is a key component for controlled documentation. With their upgrade, they added the ability to go through a certified approval process with reporting capability.
Learn how they made the great leap with minimal impact on users.
Products covered:
Confluence
Organization, Architecture, Autonomy, and AccountabilityKevin Goldsmith
Many consider agile a process to implement within an existing organization. A set of rules to follow that will produce some useful outcomes. This approach can provide improvements in many different structures of organizations. As agile maturity improves, however, the benefits can become limited by the structure and culture of the organization itself. Agile is more than a framework for organizing tasks for a team. Agile is a culture, a mindset and a structure for improving the velocity of innovation and providing real business value to customers. To gain the most benefit from Agile it must be considered as part of a more extensive system that incorporates organizational structure, software architecture, and company culture. This talk considers the interactions between how the work, the software, and the people are organized in high performing agile organizations. Using my own experiences at companies large and small, I will share what I have learned and some best practices I use. These lessons will help you as you improve and scale your Agile teams. I will discuss: How to structure your organization to remove the bottlenecks in coordination and decision-making that can slow velocity to a crawl How to take advantage of modern systems architectures to allow teams to move faster Using data to provide accountability for autonomous teams without creating more process By the end, you will have concrete examples and ideas that you can bring back to your team to help you improve and scale agile within your organization.
This talk was the opening keynote of the Agile Israel 2019 conference.
Agile is often used for software development. The concepts apply to other areas of business. This presentation is a high-level introduction to Agile, covering some non-software applications, and is developed for a general business audience.
6 Strategies to Uncover Growth Opportunities for Your BusinessAtlassian
If there is one commonality between all the fast growth company success stories like Airbnb, Uber, or HubSpot, it's that they're all crazy about measuring and tracking their data and numbers. In order to grow fast, you have to know where your growth comes from and where you lose. However, there's a second part of the equation that is equally important, yet less discussed and that is the qualitative side to growth. Companies also need to be able to understand the why, why they're growing (or not), and that answer is not always found in data. In this talk, I will describe both the quantitative and qualitative ways you can uncover growth opportunities for your business through experimentation. Experimentation can help you build and validate your product's roadmap and ensure you're focusing your resources on what will bring growth.
Products covered:
JIRA Software, Bitbucket, Confluence
If your Sprints are getting bogged down or missing the mark, combining Scrum with Kanban might be the answer. We provide a comprehensive explanation of how Kanban can improve your process with Task Boards, Team Boards, and a better focus on customer needs. Join Kert Peterson and Laura Richardson on as we explore how to clarify the work of Scrum teams.
In this deck we:
1) Discuss how to apply Kanban within a Sprint
2) Discuss Limiting Work in Progress
3) Discuss Managing Flow
4) Discuss Implementing Feedback Loops
Real World DevOps - Jeff Geerling's NEDCamp 2018 KeynoteJeff Geerling
Jeff Geerling (geerlingguy) presented the 2018 Keynote at NEDCamp in Providence RI, on "Real World DevOps". There are plenty of buzzword-worthy tools and processes that make up the industry's definition of DevOps—but if you actually want to make your team happier, and your team's applications better, how do you do that with DevOps? This presentation answers that question and distills some of the heady DevOps principles in a way that's approachable for any team—whether 1 or a dozen!
The Big Migration: How Cerner Moved From Confluence 3.5 to 5.8Atlassian
Cerner uses Confluence for just about everything. To support all of these use cases they created loads of custom features and plugins. With a focus on customization, upgrades fell behind. By the time Confluence 5.8 was released they had a lot of work to do to upgrade.
With the help of a Technical Account Manager, and partnering with Comalatech they were able to upgrade with no downtime. This helped them create a disaster recovery instance, which is a key component for controlled documentation. With their upgrade, they added the ability to go through a certified approval process with reporting capability.
Learn how they made the great leap with minimal impact on users.
Products covered:
Confluence
Organization, Architecture, Autonomy, and AccountabilityKevin Goldsmith
Many consider agile a process to implement within an existing organization. A set of rules to follow that will produce some useful outcomes. This approach can provide improvements in many different structures of organizations. As agile maturity improves, however, the benefits can become limited by the structure and culture of the organization itself. Agile is more than a framework for organizing tasks for a team. Agile is a culture, a mindset and a structure for improving the velocity of innovation and providing real business value to customers. To gain the most benefit from Agile it must be considered as part of a more extensive system that incorporates organizational structure, software architecture, and company culture. This talk considers the interactions between how the work, the software, and the people are organized in high performing agile organizations. Using my own experiences at companies large and small, I will share what I have learned and some best practices I use. These lessons will help you as you improve and scale your Agile teams. I will discuss: How to structure your organization to remove the bottlenecks in coordination and decision-making that can slow velocity to a crawl How to take advantage of modern systems architectures to allow teams to move faster Using data to provide accountability for autonomous teams without creating more process By the end, you will have concrete examples and ideas that you can bring back to your team to help you improve and scale agile within your organization.
This talk was the opening keynote of the Agile Israel 2019 conference.
Deflect Tickets and Stop Interruptions For Your IT Teams - Michael KnightAtlassian
Learn how Atlassian's own build engineering team uses a combination of ticketing in JIRA Service Desk, and knowledge management with Confluence Questions, HipChat, and the Knowledge Base Blueprint in Confluence to scale the support they provide to a rapidly growing number of developers.
Kontextdrivna krav - effektiv kravställning för din organisationADDQ
Det blir allt kortare produktlivscykler, krav på snabbare time to market och kvalitet ses inte längre bara som en hygienfaktor utan som ett måste. Därför är det viktigt att förstå förutsättningarna och anpassa kravarbetet så att du löser behoven på effektivaste sätt. Vilka är dessa förutsättningar, hur påverkar de ditt projekt och hur anpassar man arbetet för att uppnå mesta möjliga affärsvärde?
In this session, I talk about how empirical data (which I’m calling agile numbers) can serve as signposts on our journey to reach the goal of delivering customer value faster with maximum reliability and minimum issues. I’ll show how agile numbers can help us determine if a practice is worth the investment and whether it will improve our team’s performance. I will also share examples of agile numbers that can assist you in your agile journey. Those numbers are pulled from different sources like scientific studies, research from Google, and the 2017 State of DevOps Report.
The talk explores what empirical data tells us about what works and what doesn’t in software delivery:
* What is the best team structure that leads to high IT performance?
* What is the best architecture that leads to high IT performance?
* Do skills, experience and personalities on a team what distinguishes great teams?
* What leadership attributes are tied to high IT performance?
Is estimation scientifically valid?
* Do code review works? How much time should we spend on them?
* How long is too long for a branch?
* And much more
The last year in JIRA has given software teams even more ways to deliver better products at a faster pace. See what’s new in the world of JIRA and what’s around the corner in the JIRA Keynote.
Innovation & Regulation - How Eli Lilly Customizes Atlassian to Find the BalanceAtlassian
Bringing new medical innovations to market can be extremely challenging when requirements and regulations are guiding you. Carl Washburn and Michael Iglesias of Eli Lilly oversee quality for digital platforms to support its therapeutic products. Each digital platform is regulated and must strictly comply with guidelines and standards for software as a medical device. In this presentation, find out how an out-of-the-box Atlassian stack can be customized to meet strict regulatory requirements.
Frank Bien, CEO of Looker - along with Amazon, Google and other data disrupters - discuss how innovators are deeply integrating analytics into every aspect of their businesses, from mobile to warehouse to cloud.
Frank shares Looker’s vision for the future of business intelligence and data analytics and reveal pivotal product and partnership updates.
How Standardizing on Atlassian Products is Helping Publicis.Sapient Scale and...Atlassian
Join Sapient (part of Publicis Groupe) on a journey of building a purpose-built client experience with the Atlassian products at its core.
Learn how we moved from a fragmented legacy landscape to a standardized environment for teams and clients with the Publicis.Sapient DOJO, or the name for our strategy of standardized methods, integrated tools and business-centric support. We will show you how the DOJO has improved the lives of our teams.
With nearly 16,000 users, 2,500+ projects, and 1.3+ million issues, we're using Atlassian products at huge scale in the services industry. Whether your organisation is large or small, if you use multiple Atlassian products, you will walk away with helpful tips like:
How automation accelerates how we do project provisioning
Examples of how we use JIRA Service Desk for Support
Best practices on using groups across Atlassian products
Products covered:
JIRA Software, JIRA Core, JIRA Service Desk, Confluence, HipChat, Bitbucket, Bamboo, Fisheye / Crucible
Dan Greening, Шаблоны лидерства в Agile: The Agile Way of DoingScrumTrek
В Agile у нас большие амбиции, но не хватает дисциплины. Мы часто говорим об Agile командах, людях, департаментах, организациях, политических компаниях, как если бы определения Agile было бы очевидным. Да, ещё в Agile манифесте и его принципах оно описано для команд разработки программного обеспечения. Кроме того, многие CEO определяют насколько они Agile, потому что «мы можем переключать работу команд по щелчку» или потому что «мы можем делать недельные спринты», но их команды всё также не могут поставлять работающий продукт быстро и постоянно увеличивают технический долг или полностью измотаны. Некоторые аджайлисты говорят «сущности» Agile, вроде 5 ценностей Scrum: уважение, ответственность, фокусировка, смелость и открытость. Но эти ценности не говорят нам, что делать.
Они задают границы Agile, как хорошая экономическая наука с небольшим набором концепций: способности быстро разбираться, адаптироваться и создавать в экономическом хаосе. Вы увидите, что Agile – это определённо «делать» до того, как «быть». Вы узнаете несколько простых способов проверить насколько Agile люди, команды и компании. Все Agile методологии (Scrum, XP, SAFe, Lean/Kanban, GTD, PDSA/PDCA, Quantified Self и Pomodoro) включают практики, которые входят в «Базовые Agile шаблоны», в то время как водопадные методологии противоречат этим шаблонам:
• Измерение экономического результата,
• Адаптивные эксперименты для совершенствования,
• Ограничение задач в работе (WIP),
• Коллективная ответственность,
• Систематическое решение проблем.
Мы изучим эти базовые шаблоны и некоторые интересные под-шаблоны, такие как цикл обратной связи, Backlog, Chunking, картирование корневых причин и информационные радиаторы. Мы поговорим о значении о практике часто забываемой в Lean/Kanban – о ретроспективе. Лидеры всех уровней должны хорошо понимать Agile, чтобы проводить эффективный командный коучинг и ограждать процесс и команду от тлетворных влияний. Лидеры могут с лёгкостью применить эти просто масштабируемые шаблоны в любой творческой отрасли: маркетинг, стратегические проекты, личные проекты и, вы догадались, в разработке программного обеспечения.
DevOps: What's Buried in the Fine PrintJeffery Smith
You've implemented DevOps, but are you experiencing some growing pains? This talk walks through some of the gotchas encountered with rolling out DevOps in your org.
Atlassian Marketplace - Work Smarter and Faster with Add-ons for JIRA, Conflu...Atlassian
Learn how to navigate the sea of add-ons in Atlassian Marketplace to pull out the nuggets that work for your team and your environment. Learn how teams like yours are using add-ons to increase productivity. And if there is no add-on that works for you today, learn how to build your own custom add-on and wow your team.
This is the talk I presented at the O'Reilly Software Architecture conference in San Francisco on November 15th, 2016. I talk about Conway's Law, my experience building organizations and evolving architectures at Avvo, Spotify and Adobe; and I talk about ways to leverage the homomorphic force of Conway's Law to improve your architecture.
Architecture and organization (Abstractions II version)Kevin Goldsmith
Drawing on real-life examples from Avvo, Spotify, Adobe and Microsoft, Kevin Goldsmith explores why you should consider changing your organization to improve your architecture and discusses the successes and failures he’s seen around the interplay of organizational models and software architectures. Kevin often visits companies, where he hears about how they struggle to break up monolithic applications or move to a continuous deployment pipeline. Oftentimes, the organizational structure is clearly making their problems harder but is seen as something that can’t be changed. Kevin relates his own journey to a more experimental organizational style. As a developer at Microsoft, Kevin worked in a rigid hierarchy organized around functional areas. The communication flows within the organization dictated the way it structured its libraries and dependencies. This is the essence of Conway’s law. In this case, the company hierarchy and the architecture it produced was often suboptimal for the problem Kevin and his team were solving, but it was the architectural path of least resistance. When Kevin moved to Adobe and became a senior manager, he started to build his organization in the traditional way. Adobe wanted to create a more fluid and agile architecture for its products, but the company struggled to realize these goals because it was it was too hard to work across teams and reporting lines. The company finally started to make some progress as the organization became more fluid and loosely coupled. Kevin then went to Spotify, which had realized this problem early on and restructured its organization in a way that supported the architectural model that it wanted to build. As a vice president of engineering, Kevin was able to see firsthand how the organizational model simplified the architectural challenges that other companies struggled with while also introducing difficulties that other companies were easily able to overcome. When Kevin joined Avvo as its CTO, the company had the same organization and architectural challenges as many other startups, but rather than attack them only from an architectural angle, Avvo experimented with architecture and organization together to improve its legacy systems and help build new ones faster and with higher quality.
Evolving a Worldwide Customer Operations Center Using AtlassianAtlassian
National Instruments, a global leader in test, measurement, and control solutions, has grown its customer operations centers and their use of Atlassian across the world from 100K to 1M+ number of issues per year and from 80 to 500+ agents over the past six years. Atlassian has grown with the growth of their business, now allowing National Instruments to process over 3,000 emails daily using JIRA Service Desk Data Center.
In this session, National Instruments will share the story of its business growth and how Atlassian continues to support it. National Instruments will also share best practices and tips for some of the challenges your organization may face when scaling customer operations, particularly around performance, reporting, governance, and supporting infrastructure.
Norbert Kujbus, IT Applications Manager, CRM, National Instruments
Creating a Culture of Continuous Improvement at AvvoKevin Goldsmith
Avvo is a 10-year old company that is in high growth mode. In June, Kevin Goldsmith joined Avvo as its CTO after three years at Spotify. He will share learnings of how the team is bringing a lean and agile culture to this rapidly growing company. How do you scale the tools of transformation from the team to the company? In a company eager for change, how do you decide where to invest and how fast to go? Kevin will also share some of the programs that have been put into place to begin the transition from a top-down to bottom-up culture.
Every day, inspection managers, auditors, and safety and health engineers are tasked with monitoring risk, documenting incidents and maintaining compliance with OSHA and other industry standards for safety. Securing the accurate and ongoing execution of these standards is a challenge that seems to be expected from the job.
With QuickBase, building an Audit Management app that fits your existing audit processes exactly has never been easier. Ensure the accurate and ongoing execution of your audits and be confident that you’re running a safe and successful business.
Every software team writes code, but some teams produce fewer bugs than others. Every software team creates new features, but some teams develop them faster than others. What do high performance teams do differently, and why are team members more focused, satisfied and relaxed? They truly work together. No 10x rockstar programmer can achieve what a well rounded, enthusiastic team can.
Sven examines how the best software teams set and follow goals, integrate new members fast, ensure diversity, monitor and continually improve team health, embrace transparency, use a playbook to guide them through every phase of development and much more. He shares techniques including: bugfix rotations, OKRs, feature buddies, open demos, focus days and many more that help teams and team members to work more effectively together, and produce awesome results.
Deflect Tickets and Stop Interruptions For Your IT Teams - Michael KnightAtlassian
Learn how Atlassian's own build engineering team uses a combination of ticketing in JIRA Service Desk, and knowledge management with Confluence Questions, HipChat, and the Knowledge Base Blueprint in Confluence to scale the support they provide to a rapidly growing number of developers.
Kontextdrivna krav - effektiv kravställning för din organisationADDQ
Det blir allt kortare produktlivscykler, krav på snabbare time to market och kvalitet ses inte längre bara som en hygienfaktor utan som ett måste. Därför är det viktigt att förstå förutsättningarna och anpassa kravarbetet så att du löser behoven på effektivaste sätt. Vilka är dessa förutsättningar, hur påverkar de ditt projekt och hur anpassar man arbetet för att uppnå mesta möjliga affärsvärde?
In this session, I talk about how empirical data (which I’m calling agile numbers) can serve as signposts on our journey to reach the goal of delivering customer value faster with maximum reliability and minimum issues. I’ll show how agile numbers can help us determine if a practice is worth the investment and whether it will improve our team’s performance. I will also share examples of agile numbers that can assist you in your agile journey. Those numbers are pulled from different sources like scientific studies, research from Google, and the 2017 State of DevOps Report.
The talk explores what empirical data tells us about what works and what doesn’t in software delivery:
* What is the best team structure that leads to high IT performance?
* What is the best architecture that leads to high IT performance?
* Do skills, experience and personalities on a team what distinguishes great teams?
* What leadership attributes are tied to high IT performance?
Is estimation scientifically valid?
* Do code review works? How much time should we spend on them?
* How long is too long for a branch?
* And much more
The last year in JIRA has given software teams even more ways to deliver better products at a faster pace. See what’s new in the world of JIRA and what’s around the corner in the JIRA Keynote.
Innovation & Regulation - How Eli Lilly Customizes Atlassian to Find the BalanceAtlassian
Bringing new medical innovations to market can be extremely challenging when requirements and regulations are guiding you. Carl Washburn and Michael Iglesias of Eli Lilly oversee quality for digital platforms to support its therapeutic products. Each digital platform is regulated and must strictly comply with guidelines and standards for software as a medical device. In this presentation, find out how an out-of-the-box Atlassian stack can be customized to meet strict regulatory requirements.
Frank Bien, CEO of Looker - along with Amazon, Google and other data disrupters - discuss how innovators are deeply integrating analytics into every aspect of their businesses, from mobile to warehouse to cloud.
Frank shares Looker’s vision for the future of business intelligence and data analytics and reveal pivotal product and partnership updates.
How Standardizing on Atlassian Products is Helping Publicis.Sapient Scale and...Atlassian
Join Sapient (part of Publicis Groupe) on a journey of building a purpose-built client experience with the Atlassian products at its core.
Learn how we moved from a fragmented legacy landscape to a standardized environment for teams and clients with the Publicis.Sapient DOJO, or the name for our strategy of standardized methods, integrated tools and business-centric support. We will show you how the DOJO has improved the lives of our teams.
With nearly 16,000 users, 2,500+ projects, and 1.3+ million issues, we're using Atlassian products at huge scale in the services industry. Whether your organisation is large or small, if you use multiple Atlassian products, you will walk away with helpful tips like:
How automation accelerates how we do project provisioning
Examples of how we use JIRA Service Desk for Support
Best practices on using groups across Atlassian products
Products covered:
JIRA Software, JIRA Core, JIRA Service Desk, Confluence, HipChat, Bitbucket, Bamboo, Fisheye / Crucible
Dan Greening, Шаблоны лидерства в Agile: The Agile Way of DoingScrumTrek
В Agile у нас большие амбиции, но не хватает дисциплины. Мы часто говорим об Agile командах, людях, департаментах, организациях, политических компаниях, как если бы определения Agile было бы очевидным. Да, ещё в Agile манифесте и его принципах оно описано для команд разработки программного обеспечения. Кроме того, многие CEO определяют насколько они Agile, потому что «мы можем переключать работу команд по щелчку» или потому что «мы можем делать недельные спринты», но их команды всё также не могут поставлять работающий продукт быстро и постоянно увеличивают технический долг или полностью измотаны. Некоторые аджайлисты говорят «сущности» Agile, вроде 5 ценностей Scrum: уважение, ответственность, фокусировка, смелость и открытость. Но эти ценности не говорят нам, что делать.
Они задают границы Agile, как хорошая экономическая наука с небольшим набором концепций: способности быстро разбираться, адаптироваться и создавать в экономическом хаосе. Вы увидите, что Agile – это определённо «делать» до того, как «быть». Вы узнаете несколько простых способов проверить насколько Agile люди, команды и компании. Все Agile методологии (Scrum, XP, SAFe, Lean/Kanban, GTD, PDSA/PDCA, Quantified Self и Pomodoro) включают практики, которые входят в «Базовые Agile шаблоны», в то время как водопадные методологии противоречат этим шаблонам:
• Измерение экономического результата,
• Адаптивные эксперименты для совершенствования,
• Ограничение задач в работе (WIP),
• Коллективная ответственность,
• Систематическое решение проблем.
Мы изучим эти базовые шаблоны и некоторые интересные под-шаблоны, такие как цикл обратной связи, Backlog, Chunking, картирование корневых причин и информационные радиаторы. Мы поговорим о значении о практике часто забываемой в Lean/Kanban – о ретроспективе. Лидеры всех уровней должны хорошо понимать Agile, чтобы проводить эффективный командный коучинг и ограждать процесс и команду от тлетворных влияний. Лидеры могут с лёгкостью применить эти просто масштабируемые шаблоны в любой творческой отрасли: маркетинг, стратегические проекты, личные проекты и, вы догадались, в разработке программного обеспечения.
DevOps: What's Buried in the Fine PrintJeffery Smith
You've implemented DevOps, but are you experiencing some growing pains? This talk walks through some of the gotchas encountered with rolling out DevOps in your org.
Atlassian Marketplace - Work Smarter and Faster with Add-ons for JIRA, Conflu...Atlassian
Learn how to navigate the sea of add-ons in Atlassian Marketplace to pull out the nuggets that work for your team and your environment. Learn how teams like yours are using add-ons to increase productivity. And if there is no add-on that works for you today, learn how to build your own custom add-on and wow your team.
This is the talk I presented at the O'Reilly Software Architecture conference in San Francisco on November 15th, 2016. I talk about Conway's Law, my experience building organizations and evolving architectures at Avvo, Spotify and Adobe; and I talk about ways to leverage the homomorphic force of Conway's Law to improve your architecture.
Architecture and organization (Abstractions II version)Kevin Goldsmith
Drawing on real-life examples from Avvo, Spotify, Adobe and Microsoft, Kevin Goldsmith explores why you should consider changing your organization to improve your architecture and discusses the successes and failures he’s seen around the interplay of organizational models and software architectures. Kevin often visits companies, where he hears about how they struggle to break up monolithic applications or move to a continuous deployment pipeline. Oftentimes, the organizational structure is clearly making their problems harder but is seen as something that can’t be changed. Kevin relates his own journey to a more experimental organizational style. As a developer at Microsoft, Kevin worked in a rigid hierarchy organized around functional areas. The communication flows within the organization dictated the way it structured its libraries and dependencies. This is the essence of Conway’s law. In this case, the company hierarchy and the architecture it produced was often suboptimal for the problem Kevin and his team were solving, but it was the architectural path of least resistance. When Kevin moved to Adobe and became a senior manager, he started to build his organization in the traditional way. Adobe wanted to create a more fluid and agile architecture for its products, but the company struggled to realize these goals because it was it was too hard to work across teams and reporting lines. The company finally started to make some progress as the organization became more fluid and loosely coupled. Kevin then went to Spotify, which had realized this problem early on and restructured its organization in a way that supported the architectural model that it wanted to build. As a vice president of engineering, Kevin was able to see firsthand how the organizational model simplified the architectural challenges that other companies struggled with while also introducing difficulties that other companies were easily able to overcome. When Kevin joined Avvo as its CTO, the company had the same organization and architectural challenges as many other startups, but rather than attack them only from an architectural angle, Avvo experimented with architecture and organization together to improve its legacy systems and help build new ones faster and with higher quality.
Evolving a Worldwide Customer Operations Center Using AtlassianAtlassian
National Instruments, a global leader in test, measurement, and control solutions, has grown its customer operations centers and their use of Atlassian across the world from 100K to 1M+ number of issues per year and from 80 to 500+ agents over the past six years. Atlassian has grown with the growth of their business, now allowing National Instruments to process over 3,000 emails daily using JIRA Service Desk Data Center.
In this session, National Instruments will share the story of its business growth and how Atlassian continues to support it. National Instruments will also share best practices and tips for some of the challenges your organization may face when scaling customer operations, particularly around performance, reporting, governance, and supporting infrastructure.
Norbert Kujbus, IT Applications Manager, CRM, National Instruments
Creating a Culture of Continuous Improvement at AvvoKevin Goldsmith
Avvo is a 10-year old company that is in high growth mode. In June, Kevin Goldsmith joined Avvo as its CTO after three years at Spotify. He will share learnings of how the team is bringing a lean and agile culture to this rapidly growing company. How do you scale the tools of transformation from the team to the company? In a company eager for change, how do you decide where to invest and how fast to go? Kevin will also share some of the programs that have been put into place to begin the transition from a top-down to bottom-up culture.
Every day, inspection managers, auditors, and safety and health engineers are tasked with monitoring risk, documenting incidents and maintaining compliance with OSHA and other industry standards for safety. Securing the accurate and ongoing execution of these standards is a challenge that seems to be expected from the job.
With QuickBase, building an Audit Management app that fits your existing audit processes exactly has never been easier. Ensure the accurate and ongoing execution of your audits and be confident that you’re running a safe and successful business.
Every software team writes code, but some teams produce fewer bugs than others. Every software team creates new features, but some teams develop them faster than others. What do high performance teams do differently, and why are team members more focused, satisfied and relaxed? They truly work together. No 10x rockstar programmer can achieve what a well rounded, enthusiastic team can.
Sven examines how the best software teams set and follow goals, integrate new members fast, ensure diversity, monitor and continually improve team health, embrace transparency, use a playbook to guide them through every phase of development and much more. He shares techniques including: bugfix rotations, OKRs, feature buddies, open demos, focus days and many more that help teams and team members to work more effectively together, and produce awesome results.
The social media landscape is changing so fast that most marketers struggle to keep up. To make things easier, we've distilled the many conversations we've been having with clients in recent months into 10 key trends you need to understand in order to improve your social ROI. To read our extensive write-up to accompany these slides, please visit http://bit.ly/wasfs10
7 Dimensions of Agile Analytics by Ken Collier Thoughtworks
We are in the midst of an exciting time. There is an explosion of very interesting data, and emergence of powerful new technologies for harnessing data, and devices that enable humans to receive tremendous benefits from it. What is required are innovative processes that enable the creation and delivery of value from all of that data. More often than not, it is the predictive (what will happen?) and prescriptive (how to make it happen!) analytics that produces this value, not the raw data itself. Agile software teams are continuously involved in projects that involve rich, complex, and messy data. Often this data represents innovative analytics opportunities. Being analytics-aware gives these teams the opportunity to collaborate with stakeholders to innovate by creating additional value from the data. This session is aimed at making Agile software teams more analytics-aware so that they will recognize these innovation opportunities. The trouble with conventional analytics (like conventional software development) is that it involves long, phased, sequential steps that take too long and fail to deliver actionable results. This deck will examine the convergence of the following elements of an exciting emerging field called Agile Analytics:
sophisticated analytics techniques, plus
lean learning principles, plus
agile delivery methods, plus
so-called "big data" technologies
Learn:
The analytical modeling process and techniques
How analytical models are deployed using modern technologies
The complexities of data discovery, harvesting, and preparation
How to apply agile techniques to shorten the analytics development cycle
How to apply lean learning principles to develop actionable and valuable analytics.
Speed, agility and reduced time to market are becoming increasingly important for Technology organizations. As more business moves online, existing business models and industries are disrupted and new ones are enabled. Technology organizations are facing the challenge of how to transition to agile ways of working. Transform the existing team? Build a separate digital team? Or do both?
For more information, contact vicki.shillington@northhighland.com or kim.clarke@northhighland.com.
Artificial intelligence for faster and smarter software testing - Galway Mee...SmartBear
How Artificial Intelligence (AI) is changing software quality
Hybrid test automation framework to test identified and unidentified UI properties
Demonstration of a use case with AI in UI test automation for any skill level
Slides: Case Study — How J.B. Hunt is Driving Efficiency with AI and Real-Tim...DATAVERSITY
J.B. Hunt, one of the leading providers of transportation and logistics services in North America, recognizes the criticality of customer responsiveness, service quality, and operational efficiency for its success. However, with its data spread across multiple sources, including legacy mainframe systems, the organization was struggling to meet data requirements from multiple departments. They struggled to troubleshoot operational issues and respond to customers quickly.
Join this webinar to hear about the optimized solution J. B. Hunt implemented, which automates real-time data pipelines for a reliable cloud data lake and provides multiple user groups an in-the-moment view of data without overwhelming internal operational systems. Discover how J.B. Hunt now leverages a modernized data environment to accelerate data delivery and drive various AI and analytics initiatives such as real-time service-pricing, competitive counterbidding, and improving their customer experience.
Learn how you can:
• Ingest data in real-time from legacy mainframe systems, enterprise applications, and more
• Create a reliable cloud data lake to accelerate AI and Analytic Initiatives
• Catalog, prepare, and provision data to empower data consumers
• Drive operational efficiency and customer experience with AI-augmented insights
Bridging the Gap: Analyzing Data in and Below the CloudInside Analysis
The Briefing Room with Dean Abbott and Tableau Software
Live Webcast July 23, 2013
http://www.insideanalysis.com
Today’s desire for analytics extends well beyond the traditional domain of Business Intelligence. That’s partly because business users are realizing the value of mixing and matching all kinds of data, from all kinds of sources. One emerging market driver is Cloud-based data, and the desire companies have to analyze this data cohesively with their on-premise data sets.
Register for this episode of The Briefing Room to learn from Analyst Dean Abbott, who will explain how the ability to access data in the cloud can play a critical role for generating business value from analytics. He’ll be briefed by Ellie Fields of Tableau Software who will tout Tableau’s latest release, which includes native connectors to cloud-based applications like Salesforce.com, Amazon Redshift, Google Analytics and BigQuery. She’ll also demonstrate how Tableau can combine cloud data with other data sources, including spreadsheets, databases, cubes and even Big Data.
Building Confidence in Big Data - IBM Smarter Business 2013 IBM Sverige
Success with big data comes down to confidence. Without confidence in the underlying data, decision makers may not trust and act on analytic insight. You need confidence in your data – that it’s correct, trusted, and protected through automated integration, visual context, and agile governance. You need confidence in your ability to accelerate time to value, with fast deployments of big data appliances. Learn how clients have succeeded with big data by building confidence in their data, ability to deploy, and skills. Presenter: David Corrigan, Big Data specialist, IBM. Mer från dagen på http://bit.ly/sb13se
Data-Driven Software Engineering for Agile TeamsTechWell
Remember the old days when software engineering teams used to tune software until it passed quality gates, gave golden bits to marketing, and finally threw a big release party? The world was simple, and writing code that worked according to a specification was enough to be a star developer. Viktor Veis says that world has changed. Software now often dials back home to record information about its usage and health. This telemetry flows back to engineering teams who are accountable for making sense out of this data. This is a fundamental shift in the software engineer role. Teams who can leverage data-driven engineering will delight customers by learning more about customers than they know about themselves. Teams who ignore data-driven engineering will continue based on assumptions and eventually lose competitive nerve. Join Viktor to learn how to start data-driven engineering today. Discover a practical approach that sometimes deviates from classical data science but is easy to learn and apply.
As a software consulting and technology consulting company, we offer a broad range of services at highest quality. Our promise is to deliver what you want, how you want and when you want! Our developers are constantly working on innovative technologies to best capture your ideas into your products.
The key to the cognitive business is putting data to work. What is needed is a platform, an ecosystem, and a method.
Learn more about http://ibm.co/dataworks
Webinar with SnagAJob, HP Vertica and Looker - Data at the speed of busines s...Looker
Enterprise companies are struggling to manage increasing demands for data with legacy BI tools. By centralizing their data in Vertica, SnagAJob, an online marketplace for hourly jobs with over 60 million users, can now use Looker to create a single source of truth and put data in the hands of decision-makers across the company.
A fresh new experience
Project offers a redesigned user experience that is simple and intuitive. Teams can quickly add new members and set up tasks, and then easily switch between grids, boards, or timeline (Gantt) charts to track progress. And because Project is part of the Microsoft 365 family, project teams can save time and do more with built-in connections to familiar apps like Microsoft Teams and Office.
Animated image of a timeline being worked on in Microsoft Project.
Collaboration made easy
Designed to do much more than just track progress, Project works with Teams to support collaboration and make it easy to manage all aspects of a team project, including file sharing, chats, meetings, and much more. Team members in scattered locations can even edit tasks simultaneously, so they can get more done together, no matter where they are. To help teams stay on track, Project offers an automated scheduling engine based on effort, duration, and resources.
This will be an engaging, fast-paced and informative presentation and discussion of the latest tools and trends in predictive analytics. The webinar will include a demo of the PMML capabilities in Alpine Data Labs Chorus 4.0 and instant deployment of predictive models via Zementis solutions.
On this webinar you’ll come away with the following knowledge:
Quickly start your very own Alpine Chorus 4.0 advanced analytics project and export to PMML with ease.
Leverage the power of PMML in a simple Fraud Detection example.
Operationalize your project with Zementis deployment solutions.
Online communities have taken hold among businesses, to connect employees, customers and partners. However, community management as a profession is largely misunderstood and inadequately resourced. We created this book to raise the literacy level among businesses on what community managers actually do, and for community managers to have a trusted guide in their daily jobs. This guide addresses at a high level the strategy, design and everyday execution of a successful and healthy community.
Authors: Maria Ogneva, Matt Jensen, Molly Bugler
We believe enterprise software is most effective when people genuinely want to use it. This is why Yammer is designed with both customers and users in mind. The result is an engaging product that meets enterprise business needs, one that people want to use today and tomorrow. Learn more at https://www.yammer.com/it/product-development/
The Business Case for Partnering with Yammer Yammer
Find out why companies like Spigit, Mindflash, Ultimate Software, and Kanjoya are partnering with Yammer to build productivity-boosting integrations for customers.
What You See Is What You Get: Open Leadership Yammer
Executives from Red Robin and Texas Health Resources share insights into the changing paradigm of leadership in a discussion led by Charlene Li of Altimeter Group.
Help us celebrate August's customer of the month, Miguel Zlot of Molson Coors. The customer of the month program highlights Yammer champions who make enterprise collaboration possible.
Customers are at the heart of everything we do at Yammer, and Yammer champions are the ones driving Yammer success at their organizations. Please join us as we celebrate a new Yammer champion each month!
PHP Frameworks: I want to break free (IPC Berlin 2024)Ralf Eggert
In this presentation, we examine the challenges and limitations of relying too heavily on PHP frameworks in web development. We discuss the history of PHP and its frameworks to understand how this dependence has evolved. The focus will be on providing concrete tips and strategies to reduce reliance on these frameworks, based on real-world examples and practical considerations. The goal is to equip developers with the skills and knowledge to create more flexible and future-proof web applications. We'll explore the importance of maintaining autonomy in a rapidly changing tech landscape and how to make informed decisions in PHP development.
This talk is aimed at encouraging a more independent approach to using PHP frameworks, moving towards a more flexible and future-proof approach to PHP development.
Transcript: Selling digital books in 2024: Insights from industry leaders - T...BookNet Canada
The publishing industry has been selling digital audiobooks and ebooks for over a decade and has found its groove. What’s changed? What has stayed the same? Where do we go from here? Join a group of leading sales peers from across the industry for a conversation about the lessons learned since the popularization of digital books, best practices, digital book supply chain management, and more.
Link to video recording: https://bnctechforum.ca/sessions/selling-digital-books-in-2024-insights-from-industry-leaders/
Presented by BookNet Canada on May 28, 2024, with support from the Department of Canadian Heritage.
UiPath Test Automation using UiPath Test Suite series, part 4DianaGray10
Welcome to UiPath Test Automation using UiPath Test Suite series part 4. In this session, we will cover Test Manager overview along with SAP heatmap.
The UiPath Test Manager overview with SAP heatmap webinar offers a concise yet comprehensive exploration of the role of a Test Manager within SAP environments, coupled with the utilization of heatmaps for effective testing strategies.
Participants will gain insights into the responsibilities, challenges, and best practices associated with test management in SAP projects. Additionally, the webinar delves into the significance of heatmaps as a visual aid for identifying testing priorities, areas of risk, and resource allocation within SAP landscapes. Through this session, attendees can expect to enhance their understanding of test management principles while learning practical approaches to optimize testing processes in SAP environments using heatmap visualization techniques
What will you get from this session?
1. Insights into SAP testing best practices
2. Heatmap utilization for testing
3. Optimization of testing processes
4. Demo
Topics covered:
Execution from the test manager
Orchestrator execution result
Defect reporting
SAP heatmap example with demo
Speaker:
Deepak Rai, Automation Practice Lead, Boundaryless Group and UiPath MVP
Slack (or Teams) Automation for Bonterra Impact Management (fka Social Soluti...Jeffrey Haguewood
Sidekick Solutions uses Bonterra Impact Management (fka Social Solutions Apricot) and automation solutions to integrate data for business workflows.
We believe integration and automation are essential to user experience and the promise of efficient work through technology. Automation is the critical ingredient to realizing that full vision. We develop integration products and services for Bonterra Case Management software to support the deployment of automations for a variety of use cases.
This video focuses on the notifications, alerts, and approval requests using Slack for Bonterra Impact Management. The solutions covered in this webinar can also be deployed for Microsoft Teams.
Interested in deploying notification automations for Bonterra Impact Management? Contact us at sales@sidekicksolutionsllc.com to discuss next steps.
Essentials of Automations: Optimizing FME Workflows with ParametersSafe Software
Are you looking to streamline your workflows and boost your projects’ efficiency? Do you find yourself searching for ways to add flexibility and control over your FME workflows? If so, you’re in the right place.
Join us for an insightful dive into the world of FME parameters, a critical element in optimizing workflow efficiency. This webinar marks the beginning of our three-part “Essentials of Automation” series. This first webinar is designed to equip you with the knowledge and skills to utilize parameters effectively: enhancing the flexibility, maintainability, and user control of your FME projects.
Here’s what you’ll gain:
- Essentials of FME Parameters: Understand the pivotal role of parameters, including Reader/Writer, Transformer, User, and FME Flow categories. Discover how they are the key to unlocking automation and optimization within your workflows.
- Practical Applications in FME Form: Delve into key user parameter types including choice, connections, and file URLs. Allow users to control how a workflow runs, making your workflows more reusable. Learn to import values and deliver the best user experience for your workflows while enhancing accuracy.
- Optimization Strategies in FME Flow: Explore the creation and strategic deployment of parameters in FME Flow, including the use of deployment and geometry parameters, to maximize workflow efficiency.
- Pro Tips for Success: Gain insights on parameterizing connections and leveraging new features like Conditional Visibility for clarity and simplicity.
We’ll wrap up with a glimpse into future webinars, followed by a Q&A session to address your specific questions surrounding this topic.
Don’t miss this opportunity to elevate your FME expertise and drive your projects to new heights of efficiency.
GDG Cloud Southlake #33: Boule & Rebala: Effective AppSec in SDLC using Deplo...James Anderson
Effective Application Security in Software Delivery lifecycle using Deployment Firewall and DBOM
The modern software delivery process (or the CI/CD process) includes many tools, distributed teams, open-source code, and cloud platforms. Constant focus on speed to release software to market, along with the traditional slow and manual security checks has caused gaps in continuous security as an important piece in the software supply chain. Today organizations feel more susceptible to external and internal cyber threats due to the vast attack surface in their applications supply chain and the lack of end-to-end governance and risk management.
The software team must secure its software delivery process to avoid vulnerability and security breaches. This needs to be achieved with existing tool chains and without extensive rework of the delivery processes. This talk will present strategies and techniques for providing visibility into the true risk of the existing vulnerabilities, preventing the introduction of security issues in the software, resolving vulnerabilities in production environments quickly, and capturing the deployment bill of materials (DBOM).
Speakers:
Bob Boule
Robert Boule is a technology enthusiast with PASSION for technology and making things work along with a knack for helping others understand how things work. He comes with around 20 years of solution engineering experience in application security, software continuous delivery, and SaaS platforms. He is known for his dynamic presentations in CI/CD and application security integrated in software delivery lifecycle.
Gopinath Rebala
Gopinath Rebala is the CTO of OpsMx, where he has overall responsibility for the machine learning and data processing architectures for Secure Software Delivery. Gopi also has a strong connection with our customers, leading design and architecture for strategic implementations. Gopi is a frequent speaker and well-known leader in continuous delivery and integrating security into software delivery.
Accelerate your Kubernetes clusters with Varnish CachingThijs Feryn
A presentation about the usage and availability of Varnish on Kubernetes. This talk explores the capabilities of Varnish caching and shows how to use the Varnish Helm chart to deploy it to Kubernetes.
This presentation was delivered at K8SUG Singapore. See https://feryn.eu/presentations/accelerate-your-kubernetes-clusters-with-varnish-caching-k8sug-singapore-28-2024 for more details.
DevOps and Testing slides at DASA ConnectKari Kakkonen
My and Rik Marselis slides at 30.5.2024 DASA Connect conference. We discuss about what is testing, then what is agile testing and finally what is Testing in DevOps. Finally we had lovely workshop with the participants trying to find out different ways to think about quality and testing in different parts of the DevOps infinity loop.
Smart TV Buyer Insights Survey 2024 by 91mobiles.pdf91mobiles
91mobiles recently conducted a Smart TV Buyer Insights Survey in which we asked over 3,000 respondents about the TV they own, aspects they look at on a new TV, and their TV buying preferences.
State of ICS and IoT Cyber Threat Landscape Report 2024 previewPrayukth K V
The IoT and OT threat landscape report has been prepared by the Threat Research Team at Sectrio using data from Sectrio, cyber threat intelligence farming facilities spread across over 85 cities around the world. In addition, Sectrio also runs AI-based advanced threat and payload engagement facilities that serve as sinks to attract and engage sophisticated threat actors, and newer malware including new variants and latent threats that are at an earlier stage of development.
The latest edition of the OT/ICS and IoT security Threat Landscape Report 2024 also covers:
State of global ICS asset and network exposure
Sectoral targets and attacks as well as the cost of ransom
Global APT activity, AI usage, actor and tactic profiles, and implications
Rise in volumes of AI-powered cyberattacks
Major cyber events in 2024
Malware and malicious payload trends
Cyberattack types and targets
Vulnerability exploit attempts on CVEs
Attacks on counties – USA
Expansion of bot farms – how, where, and why
In-depth analysis of the cyber threat landscape across North America, South America, Europe, APAC, and the Middle East
Why are attacks on smart factories rising?
Cyber risk predictions
Axis of attacks – Europe
Systemic attacks in the Middle East
Download the full report from here:
https://sectrio.com/resources/ot-threat-landscape-reports/sectrio-releases-ot-ics-and-iot-security-threat-landscape-report-2024/
Connector Corner: Automate dynamic content and events by pushing a buttonDianaGray10
Here is something new! In our next Connector Corner webinar, we will demonstrate how you can use a single workflow to:
Create a campaign using Mailchimp with merge tags/fields
Send an interactive Slack channel message (using buttons)
Have the message received by managers and peers along with a test email for review
But there’s more:
In a second workflow supporting the same use case, you’ll see:
Your campaign sent to target colleagues for approval
If the “Approve” button is clicked, a Jira/Zendesk ticket is created for the marketing design team
But—if the “Reject” button is pushed, colleagues will be alerted via Slack message
Join us to learn more about this new, human-in-the-loop capability, brought to you by Integration Service connectors.
And...
Speakers:
Akshay Agnihotri, Product Manager
Charlie Greenberg, Host
11. How Yammer Develops
Data-driven Design
We use data to test our ideas
Rapid, Incremental Releases
We deliver rapid, incremental and iterative improvements
Agile Infrastructure
We are supported by a flexible product, architecture and organization
12. Data-driven Design
We use data to test our ideas
Rapid, Incremental Releases
We deliver rapid, incremental and iterative improvements
Agile Infrastructure
We are supported by a flexible product, architecture and organization
@yammer !#yamjam12!
13.
14.
15. Data-driven Decisions
What should we do about search?
300,000
250,000
200,000
Searchers
150,000
100,000
50,000
0
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20
# of Searches
17. Data-driven Design
We use data to test our ideas
Rapid, Incremental Releases
We deliver rapid, incremental and iterative improvements
Agile Infrastructure
We are supported by a flexible product, architecture and organization
18. Data-driven development requires rapid iteratio
3 Years
PLAN DEVELOP TEST LEARNINGS
PLAN DEVELOP TEST LEARNINGS
PLAN DEVELOP TEST
PLAN DEVELOP TEST
PLAN DEVELOP TEST
@yammer !#yamjam12!
19. Shorter cycles mean more course correction
Q4! Q1!
Q3! Q2!
@yammer !#yamjam12!
20. Data-driven Design
We use data to test our ideas
Rapid, Incremental Releases
We deliver rapid, incremental and iterative improvements
Agile Infrastructure
We are supported by a flexible product, architecture and organization