Have you ever experienced the frustration when someone just doesn’t seem to get the brilliant bit of analysis you’ve done? Or maybe you can see a clear path forwards for your clients but others just aren’t buying it?
These are common situations for consultants. You’re not alone.
In fact, it can seem that the more brilliant the insight the harder it is for people to accept it. You’re trying to change their world view after all.
That’s not easy.
Consulting is sometimes described as problem-solving. Truth is, that’s necessary but definitely insufficient. You can’t create anything valuable if your client doesn’t do something differently on the back of your advice.
You need to make a recommendation. A recommendation that leads to action.
Typically, this will be synthesised into a simple story. A Key Messages slide or an Executive Summary. Or an elevator pitch that you can articulate in a minute or two.
Getting that story right - clear, engaging, and compelling - is a foundational skill for consultants.
These slides are from a 1-hour workshop teaching how the best consultants do this. We covered three simple but powerful frameworks that you can use to consistently drive clarity, understanding and engagement.
This content will give you confidence to:
1. Structure a consulting recommendation for crystal clarity
2. Identify the key points that will help your client take a decision with confidence
3. Build an engaging narrative-led story that grabs attention
4. Open a meeting with amazing energy and involvement
This is part of the Honeycomb PS suite of consulting skills training modules
Reinventing the Last Mile: Win the Race to the Top (AU)accenture
A pivotal moment has arrived for traditional postal organisations. As retailers race to the top to win customer loyalty and market share, they are transforming their supply chains to enable the fast and free shipping that customers not only want, but expect. However, traditional postal organisations have not responded accordingly, and are now putting their future survival at risk. But by joining the race to the top—and taking advantage of their enviable position to offer the solutions retailers are looking for—they can transform their networks and win the last mile for decades to come.
Qualitative Research Proposal writing session by Niroj DahalNiroj Dahal
This research proposal document provides an overview of how to write an effective research proposal. It begins with an introduction that defines research and its purpose. It then lists potential research topics in mathematics education. The document discusses different types of qualitative research studies that could be used, including ethnography, narrative research, phenomenology, grounded theory, and case studies. It provides guidance on the key components to include in a research proposal, such as chapters on introduction, literature review, and methodology. The methodology chapter should address the research paradigm, design, site and participant selection, data collection and analysis procedures, quality standards, and ethical considerations. The proposal emphasizes that a good research proposal clearly communicates the research problem, rationale, and process through a coherent
Accenture Digital Health Technology Vision 2018accenture
Explore Accenture's Digital Health Tech Vision 2018 report, showcasing five health IT trends that are going to redefine how intelligent enterprises of the future will work. Learn more: https://accntu.re/2IoOLMI
Accenture is leading the next evolution of Regulatory by applying leading edge solutions across the drug and device lifecycle that unify innovative technologies with compliance-focused processes. Visit https://accntu.re/2YqL18r to learn more.
Leaders in oil and gas reinvention are taking decisive, holistic actions across five key areas (competitiveness, carbon, connectivity, customer, and culture) to reinvent their businesses. They are balancing investments in hydrocarbons with growing a low-carbon portfolio. Leaders are also focusing on total enterprise reinvention, setting reasonable expectations, and strengthening capabilities. In carbon, leaders are setting ambitious emission reduction targets and meaningfully investing in decarbonization. They are also integrating multiple solutions to accelerate decarbonization progress. Leaders prioritize digital connectivity, customer experiences, and culture change led from the top to build capabilities for the future.
Reinventing the Last Mile: Win the Race to the Top (AU)accenture
A pivotal moment has arrived for traditional postal organisations. As retailers race to the top to win customer loyalty and market share, they are transforming their supply chains to enable the fast and free shipping that customers not only want, but expect. However, traditional postal organisations have not responded accordingly, and are now putting their future survival at risk. But by joining the race to the top—and taking advantage of their enviable position to offer the solutions retailers are looking for—they can transform their networks and win the last mile for decades to come.
Qualitative Research Proposal writing session by Niroj DahalNiroj Dahal
This research proposal document provides an overview of how to write an effective research proposal. It begins with an introduction that defines research and its purpose. It then lists potential research topics in mathematics education. The document discusses different types of qualitative research studies that could be used, including ethnography, narrative research, phenomenology, grounded theory, and case studies. It provides guidance on the key components to include in a research proposal, such as chapters on introduction, literature review, and methodology. The methodology chapter should address the research paradigm, design, site and participant selection, data collection and analysis procedures, quality standards, and ethical considerations. The proposal emphasizes that a good research proposal clearly communicates the research problem, rationale, and process through a coherent
Accenture Digital Health Technology Vision 2018accenture
Explore Accenture's Digital Health Tech Vision 2018 report, showcasing five health IT trends that are going to redefine how intelligent enterprises of the future will work. Learn more: https://accntu.re/2IoOLMI
Accenture is leading the next evolution of Regulatory by applying leading edge solutions across the drug and device lifecycle that unify innovative technologies with compliance-focused processes. Visit https://accntu.re/2YqL18r to learn more.
Leaders in oil and gas reinvention are taking decisive, holistic actions across five key areas (competitiveness, carbon, connectivity, customer, and culture) to reinvent their businesses. They are balancing investments in hydrocarbons with growing a low-carbon portfolio. Leaders are also focusing on total enterprise reinvention, setting reasonable expectations, and strengthening capabilities. In carbon, leaders are setting ambitious emission reduction targets and meaningfully investing in decarbonization. They are also integrating multiple solutions to accelerate decarbonization progress. Leaders prioritize digital connectivity, customer experiences, and culture change led from the top to build capabilities for the future.
Real world data is no longer just for those trained in health economics and outcomes research — it can and will touch everyone in the pharma/healthcare space.
CBI asked industry's foremost RWD thought leaders a variety of questions to better understand how bio/pharmaceutical teams can collaborate and capture data in an aggregated form to continue to improve the value of products in development with real world, real-time data.
This document discusses Courteny Moore-Gumora's dissertation which explored how students on the autism spectrum were transformed by participating in a public high school transition program. The dissertation examined how constructivist learning practices affected student performance and integration. It utilized a qualitative multiple case study design to understand student and staff perspectives. Key emergent themes were around self-perception, connectedness, and transformative shifts in awareness. Recommendations focused on supporting self-perception through social-emotional learning, fostering connectedness through teacher-student relationships, and ensuring transformational learning environments are sustainable through education reform.
L.E.K. Consulting recently surveyed more than 200 U.S. brand managers and packaging stakeholders at consumer packaged goods companies to understand their packaging needs and views on trends driving demand.
The survey focused on topics that include:
- Brand trends and their effect on packaging demand
- Shifts within packaging (e.g., new materials, packaging innovations)
- Perspectives on packaging demand (including forecast spend on packaging for their brands)
This Executive Insights analyzes key findings from this proprietary research
Right Cloud Mindset: Survey Results Hospitality | Accentureaccenture
The document summarizes survey results from the hotel industry on key functional objectives, technology challenges, and investment priorities over the next two years. Across various departments like guest experience, revenue management, and operations, common themes are emerging such as a focus on contactless technologies, improved data integration, and leveraging AI/ML to enhance capabilities like forecasting and pricing. However, legacy systems are limiting hotels' ability to achieve these objectives due to issues like lack of flexibility, integration challenges, and complexity. Moving to the cloud could help address these barriers by providing scalability, real-time data processing, and breaking down silos to improve collaboration.
This document summarizes Coby Long's dissertation proposal defense that will take place on February 10, 2014 at 2:00pm in McCracken Hall at Ohio University. The defense will be for Coby Long's dissertation proposal titled "Resisting the Blackboard: Investigating Facebook as an Online Discussion Option for Community College Students". The dissertation committee members and Coby Long's academic background are listed. The proposal presentation will include chapters on the introduction, literature review summary, and methodology.
The document discusses how people's relationships and expectations of technology are changing and conflicting with businesses' models for delivering technology. It argues that to survive this "tech-clash," businesses need to rethink core models and assumptions about how people interact with technology. Specifically, it suggests that companies challenge existing models to create new ones focused on trust, transparency, and putting people at the center. The document provides examples of new models like Solid and KTDI that give individuals more control over their personal data.
This document outlines a study that aims to develop, implement, and evaluate a blended learning approach within an undergraduate physiotherapy curriculum. The study will assess appropriate teaching strategies and stakeholder attitudes, analyze curriculum alignment and module appropriateness, develop a blended learning module, and implement and evaluate the module. The methodology will include a literature review, surveys, document analysis, and process evaluation. The goal is to promote student-centered, inquiry-based, and self-directed learning through a blended approach.
The Diversity Imperative: 14th Annual Australian Chief Executive StudyPwC's Strategy&
This report provides insight into the 2013 Australian Chief Executive Study findings, compares the results to the global market and identifies trends. Our analysis looks at trends relating to performance and tenure; reasons for CEO turnover; and the number of insider appointments versus outsider appointments.
Accenture-Start-your-Career-with-Accenture-English2015Syed Ahmed
Accenture is a global professional services company that provides strategy, consulting, digital, technology and operations services. The document summarizes Accenture's business including its key differentiators such as global presence, industry expertise and partnerships. It describes Accenture's various business units including Strategy, Consulting, Digital, Technology and Operations which help clients across industries harness technology and transform their businesses. The document encourages applicants to join Accenture to build an extraordinary career and help transform organizations worldwide.
Biopharma is facing compressive disruption that could impact traditional approaches. Find out how New Science can reshape the biopharma landscape and patient care. Visit http://www.accenture.com/newscience to learn more.
Data-Centric Business Transformation Using Knowledge GraphsAlan Morrison
From a talk at the Data Architecture Summit in Chicago in 2018--reviews digital transformation and what deep transformation really implies at the data layer. Cross-enterprise knowledge graphs are becoming feasible and can be a key enabler of deep transformation.
The document discusses the emerging trend of a "mirrored world" where massive networks of intelligent digital twins are being connected to create living digital models of whole systems like factories, supply chains, and cities. It describes how early adopters like Unilever and Mercedes F1 teams are using digital twins to gain insights and increase agility. The document outlines decisions around fortifying data practices for digital twins, using digital twins to transform innovation, and engaging wider ecosystems of connected digital twins.
The Industrialist: Trends & Innovations - June 2023accenture
Wärtsilä has developed a solution called Fit4Power that can reduce the size of two-stroke ship engine cylinders by 25% while improving efficiency and helping vessels comply with emissions regulations. Toyota, Denso, and Electreon are collaborating to develop and standardize wireless electric vehicle charging technology. Cummins and Editron plan to co-develop a single hybrid marine solution to reduce emissions in the shipping industry by up to 100% depending on use. Hyundai Mobis has unveiled an electric vehicle system that installs drive motors directly in wheel hubs.
Six Weeks to Success: How to double your output and half your stress by using...KaiNexus
Final version
Presented by Simon Murray, Founder @Your Maintenance Coach
Ultimately the value of any trainer, coach, or leader is in their ability to deliver fully implemented projects on time to budget.
So many things in our modern world make this a real challenge; from remote teams to disengaged staff and conflicting priorities, there are obstacles every step of the way.
In this session, Simon will share his learnings from adopting a 6 week project cycle in both his own business and with clients. This cycle has led to a massive increase in team engagement and also a surprising rise in completed works.
In addition to sharing the results, Simon will walk attendees through all of the steps and templates that he has adapted from the software development industry to better support the CI program in any organization.
CitySpark Seminar - Validating your marketCityStarters
This document summarizes a seminar on validating business ideas. It introduces the concept of customer development and testing assumptions. Attendees were given exercises to identify their business hypotheses, assumptions, and the top 3 assumptions to test. They were also assigned to read about talking to potential customers to test whether there is problem-solution fit and if early adopters will pay for the product. The seminar emphasized the importance of getting feedback from customers early to avoid failing with an idea based on incorrect assumptions.
Real world data is no longer just for those trained in health economics and outcomes research — it can and will touch everyone in the pharma/healthcare space.
CBI asked industry's foremost RWD thought leaders a variety of questions to better understand how bio/pharmaceutical teams can collaborate and capture data in an aggregated form to continue to improve the value of products in development with real world, real-time data.
This document discusses Courteny Moore-Gumora's dissertation which explored how students on the autism spectrum were transformed by participating in a public high school transition program. The dissertation examined how constructivist learning practices affected student performance and integration. It utilized a qualitative multiple case study design to understand student and staff perspectives. Key emergent themes were around self-perception, connectedness, and transformative shifts in awareness. Recommendations focused on supporting self-perception through social-emotional learning, fostering connectedness through teacher-student relationships, and ensuring transformational learning environments are sustainable through education reform.
L.E.K. Consulting recently surveyed more than 200 U.S. brand managers and packaging stakeholders at consumer packaged goods companies to understand their packaging needs and views on trends driving demand.
The survey focused on topics that include:
- Brand trends and their effect on packaging demand
- Shifts within packaging (e.g., new materials, packaging innovations)
- Perspectives on packaging demand (including forecast spend on packaging for their brands)
This Executive Insights analyzes key findings from this proprietary research
Right Cloud Mindset: Survey Results Hospitality | Accentureaccenture
The document summarizes survey results from the hotel industry on key functional objectives, technology challenges, and investment priorities over the next two years. Across various departments like guest experience, revenue management, and operations, common themes are emerging such as a focus on contactless technologies, improved data integration, and leveraging AI/ML to enhance capabilities like forecasting and pricing. However, legacy systems are limiting hotels' ability to achieve these objectives due to issues like lack of flexibility, integration challenges, and complexity. Moving to the cloud could help address these barriers by providing scalability, real-time data processing, and breaking down silos to improve collaboration.
This document summarizes Coby Long's dissertation proposal defense that will take place on February 10, 2014 at 2:00pm in McCracken Hall at Ohio University. The defense will be for Coby Long's dissertation proposal titled "Resisting the Blackboard: Investigating Facebook as an Online Discussion Option for Community College Students". The dissertation committee members and Coby Long's academic background are listed. The proposal presentation will include chapters on the introduction, literature review summary, and methodology.
The document discusses how people's relationships and expectations of technology are changing and conflicting with businesses' models for delivering technology. It argues that to survive this "tech-clash," businesses need to rethink core models and assumptions about how people interact with technology. Specifically, it suggests that companies challenge existing models to create new ones focused on trust, transparency, and putting people at the center. The document provides examples of new models like Solid and KTDI that give individuals more control over their personal data.
This document outlines a study that aims to develop, implement, and evaluate a blended learning approach within an undergraduate physiotherapy curriculum. The study will assess appropriate teaching strategies and stakeholder attitudes, analyze curriculum alignment and module appropriateness, develop a blended learning module, and implement and evaluate the module. The methodology will include a literature review, surveys, document analysis, and process evaluation. The goal is to promote student-centered, inquiry-based, and self-directed learning through a blended approach.
The Diversity Imperative: 14th Annual Australian Chief Executive StudyPwC's Strategy&
This report provides insight into the 2013 Australian Chief Executive Study findings, compares the results to the global market and identifies trends. Our analysis looks at trends relating to performance and tenure; reasons for CEO turnover; and the number of insider appointments versus outsider appointments.
Accenture-Start-your-Career-with-Accenture-English2015Syed Ahmed
Accenture is a global professional services company that provides strategy, consulting, digital, technology and operations services. The document summarizes Accenture's business including its key differentiators such as global presence, industry expertise and partnerships. It describes Accenture's various business units including Strategy, Consulting, Digital, Technology and Operations which help clients across industries harness technology and transform their businesses. The document encourages applicants to join Accenture to build an extraordinary career and help transform organizations worldwide.
Biopharma is facing compressive disruption that could impact traditional approaches. Find out how New Science can reshape the biopharma landscape and patient care. Visit http://www.accenture.com/newscience to learn more.
Data-Centric Business Transformation Using Knowledge GraphsAlan Morrison
From a talk at the Data Architecture Summit in Chicago in 2018--reviews digital transformation and what deep transformation really implies at the data layer. Cross-enterprise knowledge graphs are becoming feasible and can be a key enabler of deep transformation.
The document discusses the emerging trend of a "mirrored world" where massive networks of intelligent digital twins are being connected to create living digital models of whole systems like factories, supply chains, and cities. It describes how early adopters like Unilever and Mercedes F1 teams are using digital twins to gain insights and increase agility. The document outlines decisions around fortifying data practices for digital twins, using digital twins to transform innovation, and engaging wider ecosystems of connected digital twins.
The Industrialist: Trends & Innovations - June 2023accenture
Wärtsilä has developed a solution called Fit4Power that can reduce the size of two-stroke ship engine cylinders by 25% while improving efficiency and helping vessels comply with emissions regulations. Toyota, Denso, and Electreon are collaborating to develop and standardize wireless electric vehicle charging technology. Cummins and Editron plan to co-develop a single hybrid marine solution to reduce emissions in the shipping industry by up to 100% depending on use. Hyundai Mobis has unveiled an electric vehicle system that installs drive motors directly in wheel hubs.
Six Weeks to Success: How to double your output and half your stress by using...KaiNexus
Final version
Presented by Simon Murray, Founder @Your Maintenance Coach
Ultimately the value of any trainer, coach, or leader is in their ability to deliver fully implemented projects on time to budget.
So many things in our modern world make this a real challenge; from remote teams to disengaged staff and conflicting priorities, there are obstacles every step of the way.
In this session, Simon will share his learnings from adopting a 6 week project cycle in both his own business and with clients. This cycle has led to a massive increase in team engagement and also a surprising rise in completed works.
In addition to sharing the results, Simon will walk attendees through all of the steps and templates that he has adapted from the software development industry to better support the CI program in any organization.
CitySpark Seminar - Validating your marketCityStarters
This document summarizes a seminar on validating business ideas. It introduces the concept of customer development and testing assumptions. Attendees were given exercises to identify their business hypotheses, assumptions, and the top 3 assumptions to test. They were also assigned to read about talking to potential customers to test whether there is problem-solution fit and if early adopters will pay for the product. The seminar emphasized the importance of getting feedback from customers early to avoid failing with an idea based on incorrect assumptions.
Get the basics of networking right to drive your executive career forward Mas...Not Actively Looking
Join executive coach Liz Woolman and Not Actively Looking's Anthony Harling for this dynamic masterclass that will explore how to leverage your professional network more effectively.
This document summarizes a masterclass on using your network effectively to drive your executive career forward. It introduces the presenters, Liz Woolman and Anthony Harling, and their relevant experience. The masterclass covers assessing your network using an "ABC" approach - authenticity, basis, and confidence. It provides tips on audit and prioritization, and refining your network. Attendees can purchase coaching packages on reconnecting with their network. The document also advertises an upcoming webinar series and discounted annual membership to Not Actively Looking.
AllFamous Digital marketing company profile v1.4Pauline Pangan
This document presents digital marketing services from a company called AllFamous Digital. It outlines their proven three-part strategy of website optimization, content marketing, and social lead generation. Packages ranging from $3,950 to $7,950 per month include services like social media management, blog creation, email marketing, and reporting. The company is based in the Philippines and offers an outsourced solution for medium-sized Australian and New Zealand businesses seeking sales leads through digital channels.
Stand out, stay ahead, and showcase your expertise with LinkedIn Recruiter Ce...LinkedIn Talent Solutions
Craig Ringland, LinkedIn
Do you want to stand out in the recruiting crowd? LinkedIn Recruiter Certification is the only credential that differentiates you as a LinkedIn Recruiter expert to your network. Join our session so we can walk you through what learning steps you will need to take to prepare for Certification which will serve to validate your enhanced skills in finding, engaging and managing talent effectively with LinkedIn Recruiter!
Key highlights:
Why it is important as a recruiter to have that competitive edge that will allow you stand out among your peers.
Knowledge of the learning tracks that are available to you to enhance your LinkedIn Recruiter skills to prepare for Certification.
The options available to you to take the LinkedIn Certified Professional - Recruiter exam.
Success stories of how some of our clients have aligned LinkedIn Certified Professional - Recruiter to drive success across their recruitment teams.
Check out the best of Talent Connect: http://bit.ly/2e5ojNe
This is a sample of our needs assessment capabilities. The client was a retail call center who wanted their Customer Service Reps to be more consultative.
This document contains a presentation on project management with questions and answers. It discusses managing time across multiple classes like working in a matrix structure, recommending project management structures for new product developments, and assessing organizational culture. For one question, the respondent recommends a matrix structure for a company developing a new binocular product. For another, they recommend a functional structure for a project to develop new audio technology. It also assesses the cultures of BMW, Vivo SMD, and the respondent's school.
eLearning for Sales Success: Fulfilling Today's (Changing) eLearning NeedsEve Lyons-Berg
Watch the webinar on demand here: https://www.elearninglearning.com/frs/10087777/fulfilling-today-s--changing--elearning-needs
eLearning cannot be a “one size fits all” proposition. It’s not enough to post 1,000+ courses and leave training up to chance - even if your learners are already aware of their skill gaps, they’re not going to wade through hours and hours of content to find the one course that might help them. Fortunately, if you follow the advice in this webinar, they won’t have to.
Bryan Marriott, President of P1 Learning, will walk through the process of identifying learner needs, and then delivering training that specifically addresses those needs – in a short, effective, and entertaining manner.
This webinar will cover:
- Conducting a learner needs assessment
- The elements of effective and engaging eLearning
- Developing (or buying) training to fulfill learner needs
- Learning only works if they press play
1. The document outlines an event to help entrepreneurs improve their elevator pitches and strengthen their visions.
2. It provides tips on starting a pitch with why you are solving a problem and for whom, then explaining how your solution works in simple terms, and finally what the solution is.
3. The document also discusses challenges in the startup journey and how V2V Labs helps entrepreneurs quickly test assumptions, build prototypes, and overcome common pitfalls like building things that are not needed.
Certificate IV Frontline Management Powerpoint overview from Management Consultancy International (Australia). This PPT slide pack provides all the information that you need to know about our Certificate IV Frontline Management Training programme (in Australia)
The document discusses the 7 C's of effective communication for writing reports and professional communication. It focuses on clarity, conciseness, and completeness. For clarity, it emphasizes using simple language, structure, and examples. For conciseness, it recommends avoiding unnecessary words and filler phrases. For completeness, it advises including all necessary details like location, time, and agenda for meetings. The document provides examples of both ineffective and improved communications that demonstrate the principles discussed.
This workshop will provide you with the tools, techniques, and sales strategies on how to effectively penetrate your dream clients, as well as save you time and money.
Let’s face it, most startups do not have the budgets to spend on the fancy and expensive software products and hiring a full-blown sales team. In turn, they need to find alternatives that can still get the job done. To add, many buyers in today’s markets are bombarded by sales people each and every day so it’s important to understand the best approaches in order to differentiate yourself amongst the noise.
Below are a few areas that will be covered during this workshop:
- Creating a Powerful and Compelling 1-Pager – Value Proposition
- LinkedIn Outreach Strategies
- Sales Software - Email tracking / Databases, CRM etc.
- Email / Cold Calling Strategies
- Building your Prospect List - Research / Targeting
Presentation for the Eleven VC in Bulgaria portfolio on Setting up and Scaling yoru Sales Machine.
Topics Covered
Building, Training and Personal Development of your Sales Team
Sales as an Energy Exchange
Defining your ICP - Verticals and Personas
Marketing, the flywheel and Inbound vs Outbound
Prospecting, Referrals, LinkedIn
Sales Process
Value Based Conversation
Qualification Criteria
Selling with a Story and the power of Introverts
International Expansion
The document outlines the 7Cs of effective communication, which are clarity, conciseness, completeness, concreteness, correctness, consideration, and courtesy. Each C is defined with examples of effective vs ineffective communication. Clarity involves using simple, well-organized language. Conciseness means avoiding unnecessary words to get straight to the point. Completeness ensures all relevant information is included. Concreteness uses specific, vivid details rather than vague language. Correctness requires factual and grammatically accurate language. Consideration means being thoughtful of the audience. Courtesy involves being polite and respectful. The document provides guidance on applying each C to improve both written and oral communication.
The document discusses Nordic leadership practices that can improve project success and team performance. It advocates for clear direction and communication from leadership to ensure employees understand organizational priorities and how their work contributes to common goals. Leaders should define mission, vision and values, and continuously communicate them while giving employees autonomy and involvement. This approach improves efficiency, collaboration and motivation, leading to better results. The author provides consulting services to help companies implement these Nordic practices.
The new eLearning program for the Marcoms industry. Advertising agencies, Marketing Depts and Media companies. Written by leading UK practitioners, The Burns Unit tlc and an award winning eLearning business. Visit www.randhp.com
The document provides details about three challenges for different companies.
The first challenge is for Easysteelsheds Company to keep young professionals loyal when salaries are not attractive. It outlines analyzing the problem, structuring it, prioritizing factors, and developing solutions like recognition programs and flexibility.
The second challenge is for tutoring company Nyki to find new tutors and motivate them to join. Potential solutions explored include online career pages, social media advertising, and offering flexibility or tuition assistance.
The third challenge is for password manager Passbolt on improving communication and marketing after fundraising. Developing solutions examines topics like training staff on soft skills, facilitating two-way dialogue, and using specialized communication software
Similar to Writing Compelling Recommendations - Honeycomb Consulting Skills Workshop.ppsx (20)
Sethurathnam Ravi: A Legacy in Finance and LeadershipAnjana Josie
Sethurathnam Ravi, also known as S Ravi, is a distinguished Chartered Accountant and former Chairman of the Bombay Stock Exchange (BSE). As the Founder and Managing Partner of Ravi Rajan & Co. LLP, he has made significant contributions to the fields of finance, banking, and corporate governance. His extensive career includes directorships in over 45 major organizations, including LIC, BHEL, and ONGC. With a passion for financial consulting and social issues, S Ravi continues to influence the industry and inspire future leaders.
12 steps to transform your organization into the agile org you deservePierre E. NEIS
During an organizational transformation, the shift is from the previous state to an improved one. In the realm of agility, I emphasize the significance of identifying polarities. This approach helps establish a clear understanding of your objectives. I have outlined 12 incremental actions to delineate your organizational strategy.
Enriching engagement with ethical review processesstrikingabalance
New ethics review processes at the University of Bath. Presented at the 8th World Conference on Research Integrity by Filipa Vance, Head of Research Governance and Compliance at the University of Bath. June 2024, Athens
Specific ServPoints should be tailored for restaurants in all food service segments. Your ServPoints should be the centerpiece of brand delivery training (guest service) and align with your brand position and marketing initiatives, especially in high-labor-cost conditions.
408-784-7371
Foodservice Consulting + Design
Ganpati Kumar Choudhary Indian Ethos PPT.pptx, The Dilemma of Green Energy Corporation
Green Energy Corporation, a leading renewable energy company, faces a dilemma: balancing profitability and sustainability. Pressure to scale rapidly has led to ethical concerns, as the company's commitment to sustainable practices is tested by the need to satisfy shareholders and maintain a competitive edge.
Org Design is a core skill to be mastered by management for any successful org change.
Org Topologies™ in its essence is a two-dimensional space with 16 distinctive boxes - atomic organizational archetypes. That space helps you to plot your current operating model by positioning individuals, departments, and teams on the map. This will give a profound understanding of the performance of your value-creating organizational ecosystem.
Comparing Stability and Sustainability in Agile SystemsRob Healy
Copy of the presentation given at XP2024 based on a research paper.
In this paper we explain wat overwork is and the physical and mental health risks associated with it.
We then explore how overwork relates to system stability and inventory.
Finally there is a call to action for Team Leads / Scrum Masters / Managers to measure and monitor excess work for individual teams.
Employment PracticesRegulation and Multinational CorporationsRoopaTemkar
Employment PracticesRegulation and Multinational Corporations
Strategic decision making within MNCs constrained or determined by the implementation of laws and codes of practice and by pressure from political actors. Managers in MNCs have to make choices that are shaped by gvmt. intervention and the local economy.
Integrity in leadership builds trust by ensuring consistency between words an...Ram V Chary
Integrity in leadership builds trust by ensuring consistency between words and actions, making leaders reliable and credible. It also ensures ethical decision-making, which fosters a positive organizational culture and promotes long-term success. #RamVChary
Colby Hobson: Residential Construction Leader Building a Solid Reputation Thr...dsnow9802
Colby Hobson stands out as a dynamic leader in the residential construction industry. With a solid reputation built on his exceptional communication and presentation skills, Colby has proven himself to be an excellent team player, fostering a collaborative and efficient work environment.
Public Speaking Tips to Help You Be A Strong Leader.pdfPinta Partners
In the realm of effective leadership, a multitude of skills come into play, but one stands out as both crucial and challenging: public speaking.
Public speaking transcends mere eloquence; it serves as the medium through which leaders articulate their vision, inspire action, and foster engagement. For leaders, refining public speaking skills is essential, elevating their ability to influence, persuade, and lead with resolute conviction. Here are some key tips to consider: https://joellandau.com/the-public-speaking-tips-to-help-you-be-a-stronger-leader/
1. www.honeycombps.co.uk
When you’re ready, here’s 3 ways we can help:
1. No obligation training needs discussion
2. Free Consulting Skills Mastery
newsletter: blog.honeycombps.co.uk
3. Future webinars & workshops
Deri Hughes
deri.hughes@honeycombps.co.uk
+44 (0) 7730 748 531
These slides are from a workshop on Writing Compelling Recommendations
Delivered by Deri Hughes, Honeycomb PS Founder and Consulting Skills Trainer
3. You’ll learn how to
write for clarity and
engagement
…win hearts as
well as minds
Welcome to today’s workshop!
Writing
Compelling
Recommendations
…to help people
take decisions
3
4. You’ll learn how to
write for clarity and
engagement
…win hearts as
well as minds
Interactive session
– practice exercises
and time for Q&A
…start building
confidence
Welcome to today’s workshop!
Writing
Compelling
Recommendations
…to help people
take decisions
4
5. Interactive session
– practice exercises
and time for Q&A
…start building
confidence
Welcome to today’s workshop!
You’ll learn how to
write for clarity and
engagement
…win hearts as
well as minds
Writing
Compelling
Recommendations
…to help people
take decisions
Introduce yourself
in Chat as we get
started
…we’re here to help
each other
5
7. www.honeycombps.co.uk
Feedback survey & access to our free Slack Community
Ask yourself – how strong is your message?
Pay Attention
7
Pay Attention
You want them to…
8. www.honeycombps.co.uk
Feedback survey & access to our free Slack Community
Ask yourself – how strong is your message?
Pay Attention
8
Understand
You want them to…
9. www.honeycombps.co.uk
Feedback survey & access to our free Slack Community
Ask yourself – how strong is your message?
Pay Attention
9
Remember
Understand
You want them to…
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Ask yourself – how strong is your message?
Pay Attention
10
Understand
You want them to…
Act
Remember
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What we’ll cover today
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You want them to…
Act
Pay Attention
Remember
Understand Part 1: Make it Clear (structure)
Part 2: Make it Engaging (narrative)
Bonus: Grab their attention (strong opener)
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Today’s content is taken from our consulting skills training
modules on Clear, Compelling, Recommendations
12
New
Consultants
(0 – 2 years)
Experienced
Consultants
(3 – 5 years)
Build Trust
& Lead Teams
Managing Client Interactions
• Become a Trusted Advisor
• Active Listening
• Best practices to demonstrate
credibility, reliability, connection
• Role-play in a safe environment
Clear, Compelling,
Recommendations
Structured Communications
• Present results in ways that
clients understand & can act on
• Apply Pyramid Principle
structures for clarity
• Practice presenting
Solve Complex
Problems
Structured Problem Solving
• Define the Client Question
• Disaggregate & Structure
• Develop a Hypothesis
• Plan your work to ensure on-
time at-quality delivery
Creative Problem Solving
• Apply proven methods to
generate innovative solutions
• Run co-creation workshops
• Develop frameworks to
objectively assess options
Situational Leadership
• Assess competence &
confidence to assign tasks
• Adapt your leadership style
• Practice coaching conversations
& delivering hard messages
Narrative Storytelling
• Win hearts & minds with
narrative-led recommendations
• Structure engaging, clear &
compelling stories
• Design high-impact visuals
Consulting
Skills Training
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Go-to Executive Summary structure – when you need to land a
specific recommendation with a busy audience
13
Grab their attention – usually no slides (human connection)
Strong Opener
The most important slide – focus for today!
Key Messages
A few killer slides to bring the key points to life
Designed to be memorable
Supporting Visuals
Tell them what they need to do now
Make it easy for them to make a decision
Next Steps
14. BREVITY: A note from Winston Churchill in 1940
https://blog.honeycombps.co.uk/churchills-rules-for-clear-communication/
1. Set-out the main points in a series of short,
crisp paragraphs
2. Place detailed analysis in an appendix
3. Consider just an aide-mémoire with
headings only
4. Remove cumbersome prose
15. Make it Clear: Structured Comms using the Pyramid Principle*
Reason 1
Headline
Recommendation
Reason 3
Reason 2
Key
question
Headline Recommendation: What’s the answer?
• The overall answer you are evidencing
Key line: Why should I believe you?
• The critical points that, taken together, give sufficient
confidence in the recommendation
• Structured for clarity so people understand
Support:
• Data and facts that support the key line points
• Grouped & ordered logically
*The Pyramid Principle was written by Barbara Minto, McKinsey’s first female consultant. The key ideas are now used by all the world’s leading consulting firms.
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Example 1: Where should we go on holiday next year?
16
Unstructured Structured
“Well, we could go to the
Canaries to get some sun, or
maybe Norway because it's
different and interesting. My
friend went to Bulgaria last year
and loved it, plus it was dirt
cheap. But then again, Italy has
amazing food, and I love Italian
cuisine. So, maybe Italy on
balance?”
I think we should go to Italy for
our holiday next year
• A beautiful place with loads of
interesting history
• Sunny, but not too hot
• Food is amazing!
• Best balance of experience, cost &
travel time vs Bulgaria, Norway or
the Canaries
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Example 2: Should BespokeSuitCo introduce VR headsets for
customers to “try” their suits before we make them?
17
We’re considering introducing VR headsets for customers. We want to create an experience that
will make us stand out, and help customers picture themselves in their suit before we make it.
Recommendation: We should hold off introducing VR headsets for at least 18 months
• Brand Perception: Introducing VR may undermine our positioning as a traditional tailor
known for our hand-made craftsmanship.
• Customers: Our core demographic (men aged 45 – 65) currently see VR as a novelty
gimmick, although some signs of accelerating tech adoption at the younger end.
• Capability: We lack experience integrating this kind of tech into our stores.
• Cost: We would need to invest ~£250k to trial the headsets and start to design & test the
customer experience. This cost is likely to come down significantly in the next two years.
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Time to practice!
19
Situation
Complication
Question
• April is a Consultant at a boutique consulting firm
• She has been there three years and is a rising star
• She is smart, creative, diligent and clients love her
Key data points
• April has been head-hunted by Amazon, with an offer
that promises more pay and better work-life balance
• Her current project is coming to an end
• The client wants to roll into a Phase 2 - but only if April
stays on the team!
• How should we respond to April's Amazon job offer?
• April has been promoted twice within her first three
years, faster than the firm average, with 4.5/5 reviews
• We pay fixed salary by grade (Associate Consultant
£35k, Senior AC £43k, Consultant £54k, Manager
£75k), but can offer bonuses & other incentives
• Typical bonus is 10 – 25% (more for Managers)
• Amazon have offered £72k + stock options, and
unlimited annual leave
• Her current client wants April to lead a 6-month
implementation of the Phase 1 recommendations
• Phase 2 quote is £450k for April + an AC + an SAC
• April enjoyed the project but is tired from pulling 50+
hour weeks for the last 6 months
• Amazon have promised a 40-hour max working week
• Your Finance Director is concerned about pipeline -
locking in this Phase 2 work would make a difference
10-minute exercise
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Example answer
To retain April and secure the £450k Phase 2 contract, we recommend promoting her to Manager
(£75k salary) and offering a £10k retention bonus plus 2 weeks of beach time when Phase 1 ends
Recommendation
Reason 1
Reason 2
Reason 3
April is a star performer – evidenced by strong performance reviews and rapid promotions
– and she will leave if we don’t respond quickly to her Amazon offer
The Manager role is a stretch, but we believe that (with support) she will be successful in
that role on this Phase 2 work
The combination of a Manager promotion, 2 weeks rest, and the retention bonus will be
enough for her to decline the Amazon offer
Reason 4
If she leaves, the client has indicated they may not go ahead with Phase 2 leaving us with
a £450k revenue gap
How should we respond to April's Amazon job offer?
Question
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What we’ll cover today
21
You want them to…
Act
Pay Attention
Remember
Understand Part 1: Make it Clear (structure)
Part 2: Make it Engaging (narrative)
Bonus: Grab their attention (strong opener)
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4 steps to build a Narrative structure into your Recommendations
Insight
Define the ‘Aha’ moment.
What is our core recommendation that they will act on?
Hook
Find the hook.
What will make them pay attention?
Story
Write the narrative.
How can we bridge from the Hook to the Insight?
Actions
Tell them what’s next.
What needs to happen now?
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Example: Talent Strategy – imagine you’re advising HR
We are struggling to hire people and we have high attrition
• Attrition in the middle-manager peer group is 15-20% p.a.
• Other companies pay up to 50% more for equivalent roles
• Employee survey shows lack of clarity on career paths, insufficient role models, location an issue
The job is harder than it needs to be
• Decision-making is bureaucratic, slow, and overly political
• Too many meetings
• Lack of investment in basic IT infrastructure
No systematic development of expertise
• Average time in role is low (<2 years) and getting lower
• No knowledge management system. Too much information in ‘heads and hard-disks’.
• Poor onboarding and handover processes
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First – identify the “Aha” moment
Insight
1
We are struggling to hire people and we have high attrition
• Attrition in the middle-manager peer group is 15-20% p.a.
• Other companies pay up to 50% more for equivalent roles
• Employee survey shows lack of clarity on career paths, insufficient role models, location an issue
The job is harder than it needs to be
• Decision-making is bureaucratic, slow, and overly political
• Too many meetings
• Lack of investment in basic IT infrastructure
No systematic development of expertise
• Average time in role is low (<2 years) and getting lower
• No knowledge management system. Too much information in ‘heads and hard-disks’.
• Poor onboarding and handover processes
We must improve how we hire, enable and engage our people
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Next, grab their attention with a strong ‘Hook’ at the start
Insight
1
Hook
2
Our competitors are poaching our best people, with 20% leaving each year
We are struggling to hire people and we have high attrition
• Attrition in the middle-manager peer group is 15-20% p.a.
• Other companies pay up to 50% more for equivalent roles
• Employee survey shows lack of clarity on career paths, insufficient role models, location an issue
The job is harder than it needs to be
• Decision-making is bureaucratic, slow, and overly political
• Too many meetings
• Lack of investment in basic IT infrastructure
No systematic development of expertise
• Average time in role is low (<2 years) and getting lower
• No knowledge management system. Too much information in ‘heads and hard-disks’.
• Poor onboarding and handover processes
We must improve how we hire, enable and engage our people
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What makes a good hook?
Threat
“Our cost to acquire new customers
will increase 50% in two years if Facebook
change their algorithms again"
Opportunity
“Small business owners spend £30m
a year on services like this"
Hooks are memorable when they include:
Humans - bringing in a central
character (e.g., customer,
supplier, colleague) that the
audience care about
Value - use numbers to quantify
the impact
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Next, grab their attention with a strong ‘Hook’ at the start
Insight
1
Our competitors are poaching our best people, with 20% leaving each year
We are struggling to hire people and we have high attrition
• Attrition in the middle-manager peer group is 15-20% p.a.
• Other companies pay up to 50% more for equivalent roles
• Employee survey shows lack of clarity on career paths, insufficient role models, location an issue
The job is harder than it needs to be
• Decision-making is bureaucratic, slow, and overly political
• Too many meetings
• Lack of investment in basic IT infrastructure
No systematic development of expertise
• Average time in role is low (<2 years) and getting lower
• No knowledge management system. Too much information in ‘heads and hard-disks’.
• Poor onboarding and handover processes
We must improve how we hire, enable and engage our people
Hook
2
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Use Story points to bridge from your Hook to the Insight
Insight
1
Our competitors are poaching our best people, with 20% leaving each year
Reason 1: We make it harder than it needs to be to work here
• Inefficient: Slow decision-making, too many meetings, lack of basic IT infrastructure
• Ineffective: Lack of institutional knowledge management
• Not engaging: Average time in role <2 years
Reason 2: We offer our people less than competitors do
• Other companies pay up to 50% more for equivalent roles
• Employee survey shows lack of clarity on career paths, insufficient role models,
location an issue
We must improve how we hire, enable and engage our people
Hook
2
Story
3
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Finally – make it easy for them to know what to do next
Insight
1
Our competitors are poaching our best people, with 20% leaving each year
Reason 1: We make it harder than it needs to be to work here
• Inefficient: Slow decision-making, too many meetings, lack of basic IT infrastructure
• Ineffective: Lack of institutional knowledge management
• Not engaging: Average time in role <2 years
Reason 2: We offer our people less than competitors do
• Other companies pay up to 50% more for equivalent roles
• Employee survey shows lack of clarity on career paths, insufficient role models,
location an issue
We must improve how we hire, enable and engage our people
There are three things we can do:
1. Offer our people more – increase pay, clarify career paths, set-up a mentoring programme
2. Make it easy to work here – be clear on decisions, upgrade IT, set a better example
3. Share information more openly – document our expertise & create a knowledge bank
Hook
2
Story
3
Actions
4
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Starting point – structured data, but no story or “so what”
We are struggling to hire people and we have high attrition
• Attrition in the middle-manager peer group is 15-20% p.a.
• Other companies pay up to 50% more for equivalent roles
• Employee survey shows lack of clarity on career paths, insufficient role models, location an issue
The job is harder than it needs to be
• Decision-making is bureaucratic, slow, and overly political
• Too many meetings
• Lack of investment in basic IT infrastructure
No systematic development of expertise
• Average time in role is low (<2 years) and getting lower
• No knowledge management system. Too much information in ‘heads and hard-disks’.
• Poor onboarding and handover processes
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Our competitors are poaching our best people, with 20% leaving each year
Reason 1: We make it harder than it needs to be to work here
• Inefficient: Slow decision-making, too many meetings, lack of basic IT infrastructure
• Ineffective: Lack of institutional knowledge management
• Not engaging: Average time in role <2 years
Reason 2: We offer our people less than competitors do
• Other companies pay up to 50% more for equivalent roles
• Employee survey shows lack of clarity on career paths, insufficient role models,
location an issue
We must improve how we hire, enable and engage our people
There are three things we can do:
1. Offer our people more – increase pay, clarify career paths, set-up a mentoring programme
2. Make it easy to work here – be clear on decisions, upgrade IT, set a better example
3. Share information more openly – document our expertise & create a knowledge bank
Narrative structure makes it Clear and Engaging
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Our competitors are poaching our best people, with 20% leaving each year
Reason 1: We make it harder than it needs to be to work here
• Inefficient: Slow decision-making, too many meetings, lack of basic IT infrastructure
• Ineffective: Lack of institutional knowledge management
• Not engaging: Average time in role <2 years
Reason 2: We offer our people less than competitors do
• Other companies pay up to 50% more for equivalent roles
• Employee survey shows lack of clarity on career paths, insufficient role models,
location an issue
We must improve how we hire, enable and engage our people
There are three things we can do:
1. Offer our people more – increase pay, clarify career paths, set-up a mentoring programme
2. Make it easy to work here – be clear on decisions, upgrade IT, set a better example
3. Share information more openly – document our expertise & create a knowledge bank
Story ordering: Hook Story Insight Actions
Story
Hook
Insight
Actions
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Wasted spend & a stretched team: The power of a compelling hook
Total marketing budget is $6.5m per year
23% allocated to keyword ad spend on Google
8% of keyword budget goes on generic
keywords that have never generated sales
Opportunity to save $10k / month
We’ll need a project team to complete the
analysis and push through the changes
The data The story
Money wasted on under-performing keywords
could pay for two new colleagues
We spend $120k a year on generic keywords
That tail of keywords is unprofitable and has
never brought us new customers
Our team are over-stretched and we have
several new projects we want to run
It will take a few weeks to execute, but by
cutting that wasted ad spend we can recruit
two new people into the team
33
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Time to practice again!
35
Situation
Complication
Question
• April is a Consultant at a boutique consulting firm
• She has been there three years and is a rising star
• She is smart, creative, diligent and clients love her
This time…
• April has been head-hunted by Amazon, with an offer
that promises more pay and better work-life balance
• Her current project is coming to an end
• The client wants to roll into a Phase 2 - but only if April
stays on the team!
• How should we respond to April's Amazon job offer?
• Start from the output of the last exercise
• Identify an Insight (from your Recommendation)
• Then, think of a Hook – how can you make people
pay attention in just a few words? People, or value
• Add a couple of Story points, to bridge from the
Hook to the Insight
• Tell us what we need to do next – drive to Action
• Remember: Hook Story Insight Actions
10-minute exercise
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Example answer
We stand to lose £450k and one of our best Consultants if we don't act swiftly
Hook
Story points
• April is a star performer and clients love her
• She’s planning to go to Amazon, for £18k more pay, stock options, and better work-life balance
• If she goes, we’ll lose the Phase 2 work – worth £450k
• If we lose April then others may follow
Insight
We should promote April to Manager (£75k salary) and offer a £10k retention bonus
plus 2 weeks of beach time when Phase 1 ends
Next steps
1. Discuss this offer with April and get her commitment to stay
2. Confirm to the client that April will stay on, as Manager on Phase 2
3. Review support needed for April as a new Manager
37. Example: BeerCo Market evolution in Poland
Polish beer market is evolving, with major chains (esp. Discounters) taking share from Traditional Trade
‘Do nothing’ profit impact will be significant (-150M PLN in 4 year, -230M in 10 years)
• Consumers will buy the same amount of beer, but where they buy will change radically
Total beer volumes will stay flat, at 35 – 37M HL
In 10 years, Traditional Trade will have half current volume, but Discounters will be 3x larger
• Many Traditional Trade outlets that survive will enter franchises, shifting power to Cash & Carry
franchisors who will be highly influential in the market
C&C share of TT + HoReCa volumes will grow from 25% to 45% (>20% of total market)
• Traditional Trade will still buy significant volumes direct from BeerCo but this will fall each year
In 4 years, Traditional Trade will still be >50% of the market – we have time
BeerCo business model must change to protect profitability
We will evaluate business model options over the next 6 weeks
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What we’ll cover today
38
You want them to…
Act
Pay Attention
Remember
Understand Part 1: Make it Clear (structure)
Part 2: Make it Engaging (narrative)
Bonus: Grab their attention (strong opener)
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Example opener
“Great to see you today. I’m John. These are my colleagues Bran and Arya.
This meeting is to discuss the outputs from our employee interviews. By
the end of it you’ll know how people feel about the proposed changes.
We have some people who are unhappy and considering resigning –
we’ll present some options for you to manage this challenge.
As we go through it would be great to get your perspective on what we
can learn from the other recent change programmes & how you’ve
managed those.
To get us started, it would be great to hear if there are any specific
topics you want me to focus on first?”
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Inform: Clarity on purpose and outcomes
“Great to see you today. I’m John. These are my colleagues Bran and Arya.
This meeting is to discuss the outputs from our employee interviews. By
the end of it you’ll know how people feel about the proposed changes.
We have some people who are unhappy and considering resigning –
we’ll present some options for you to manage this challenge.
As we go through it would be great to get your perspective on what we
can learn from the other recent change programmes & how you’ve
managed those.
To get us started, it would be great to hear if there are any specific
topics you want me to focus on first?”
Inform
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Excite: Hook them in with a reason to listen
“Great to see you today. I’m John. These are my colleagues Bran and Arya.
This meeting is to discuss the outputs from our employee interviews. By
the end of it you’ll know how people feel about the proposed changes.
We have some people who are unhappy and considering resigning –
we’ll present some options for you to manage this challenge.
As we go through it would be great to get your perspective on what we
can learn from the other recent change programmes & how you’ve
managed those.
To get us started, it would be great to hear if there are any specific
topics you want me to focus on first?”
Excite
Inform
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Empower: Give them a clear role in the meeting
“Great to see you today. I’m John. These are my colleagues Bran and Arya.
This meeting is to discuss the outputs from our employee interviews. By
the end of it you’ll know how people feel about the proposed changes.
We have some people who are unhappy and considering resigning –
we’ll present some options for you to manage this challenge.
As we go through it would be great to get your perspective on what we
can learn from the other recent change programmes & how you’ve
managed those.
To get us started, it would be great to hear if there are any specific
topics you want me to focus on first?”
Inform
Excite
Empower
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Invite: A relevant question to get them talking
“Great to see you today. I’m John. These are my colleagues Bran and Arya.
This meeting is to discuss the outputs from our employee interviews. By
the end of it you’ll know how people feel about the proposed changes.
We have some people who are unhappy and considering resigning –
we’ll present some options for you to manage this challenge.
As we go through it would be great to get your perspective on what we
can learn from the other recent change programmes & how you’ve
managed those.
To get us started, it would be great to hear if there are any specific
topics you want me to focus on first?”
Inform
Empower
Invite
Excite
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Openers: Inform Excite Empower Invite
“Great to see you today. I’m John. These are my colleagues Bran and Arya.
This meeting is to discuss the outputs from our employee interviews. By
the end of it you’ll know how people feel about the proposed changes.
We have some people who are unhappy and considering resigning –
we’ll present some options for you to manage this challenge.
As we go through it would be great to get your perspective on what we
can learn from the other recent change programmes & how you’ve
managed those.
To get us started, it would be great to hear if there are any specific
topics you want me to focus on first?”
Inform
Excite
Empower
Invite
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46
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Deri Hughes
deri.hughes@honeycombps.co.uk
+44 (0) 7730 748 531
Get in touch – we’d love to hear from you!