WORLD WITHOUT
    MEDIA: WHAT WILL
     FILL THE GAP?

PAUL GILLIN
MITRE
FEBRUARY 22, 2010
THE MEDIA IN COLLAPSE

  Small Is the New Big
  Less Marketing is More Marketing
  Gain Control By Giving Up Control
  Publication Is a Beginning, Not an
   End
THE MEDIA IN COLLAPSE
                                           US Magazine Circulations

                                               2001 circ.   2009 circ.   Change
• % decline in circulation of   Woman’s            1.61M      410,000        -74%
  top 100 newspapers in 2009:   Day
  10.6                          Redbook          556,300      154,600        -72%
• Average age of US daily       Playboy          522,800      203,200        -71%
  newspaper reader: 57
                                Country          380,200      134,900        -64%
• Reduction in US newsroom      Living
  staffs since 2001: 45%        National           1.65M      591,300        -64%
• Growth in NBC prime time      Enquirer
  audience, 2008: -14.3%        Reader’s         750,000      270,000        -64%
• Age of average network        Digest
  evening news viewer: 63       ESPN               54,350       25,200       -63%
                                Magazine
THE MEDIA WORLD WE KNEW
THE NEW MEDIA LANDSCAPE

                                                                                              Marathon
                                                                                                                            I can't find my
                                      Shared bread                                            schedule
                                                                                                                              good black
                                       pudding w/                                            http://bit.ly
                                                                                                                                pants.
                                      @skydiver at                                             /waCMc
                                    Mother's. My life is
                                     now complete.




             I'm at Palm Beach
            International Airport
               (PBI, West Palm
                   Beach).
                                                            Best press
           http://4sq.com/4GeLz0
                                                            photos of
                                                               2009
                                                           http://om.ly/f                                    How to Write a
                                                               NhW                                           1 Minute Video
                                                                                                                Marketing
                                                                                                                  Script
                                                                                                             http://ow.ly/17x
                                                                                                                    JE




 Comparing Top
  Chef Masters
                                                                             How To Get Well
   Restaurants
                                                                            Prepared For The
     #topchef
                                                                            Website Creation.
http://is.gd/8q4hN
                                                                            http://bit.ly/aTitVC
EACH DAY…

Facebook logs 6 billion minutes of user time (55 minutes per user)
YouTube serves one billion video downloads
People post 1.4 million blog entries
Search engines answer 4.7 billion queries
Twitter processes 34 million messages
INTERNET ECLIPSES
NEWSPAPERS
AS PREFERRED NEWS SOURCE




              Source: Gallup (Dec., 08)
MEDIA FACTS

Direct mail performance is declining
Traditional media is contracting
Teens watch TV 60% less than their parents
Teens are online 600% more than their parents
In 1965, 80% consumers could be reached with
three 60-second TV spots
In 2002, that required 117 TV spots
WE, THE MEDIA
HOW WE SHARE INFLUENCE
PRE MEDIA AGE         MASS MEDIA AGE                                        SOCIAL MEDIA AGE



                                                      Talk face to face         Personal blog             Comments on blogs

                                                         Phone call          Social network page         Comments on websites
                        Talk face to face
                                                    Talk to shop worker            Widgets                    Viral emails
                           Phone call
                                                   Consult a professional     Video sharing site            Auction websites
 Talk face to face     Talk to shop worker
                                                      Readers Letters         Photo sharing site                Wish lists
Talk to shop worker   Consult a professional
                                                    Phone in; TV / Radio         Chat rooms               Ratings on retail sites
                         Readers letters
                                                            SMS                Message boards            Reviews on retail sites
                      Phone in; TV / Radio
                                                           Email              Social Bookmarking         Price comparison sites

                                                    Instant Messenger             Chat room               Social shopping sites




                                               Consumer influence channels


                                                                                                   Source: Universal McCann Erickson
THE NEW JOURNALISM
MASS MEDIA RESPONSE




                  Courtesy Digitas
WHOM DO WE TRUST?
                 Percent who trust each source

          O ther cons umers                                      78%

C hat/dis cus s ion comments                             63%

                      B log s                           61%

                B rand s ites                           60%

              TV/mag az ine                         56%

                      R adio                       54%
             S pons ors hips                      49%
                S earch ads                 34%
                B anner ads             26%         Source: Nielsen, Oct., 2007
CREDIBILITY THROUGH VALIDATION




                       Source: Elliance, Inc.
BEING VISIBLE
 Search Performance
 Persistent Links
 Content Syndication
 Word of Mouth
 Targeted Communities
 Conversation
NEW INFLUENCERS ARE…

                 Passionate
                 Opinionated
                 Focused
                 Active
                 Sharing
THE POWER OF ONE

                       Technorati rank: 714
                       Google Indexed pages: 3,760
                       Alex ranking: Top .17%
                       Inbound links: 10,542
                       Del.icio.us bookmarks: 2,068
                       New York Times citations: 136
                       Computerworld citations: 193
                       Newsletter subscribers: 130,000
Schneier on Security
PUT COMMUNITIES TO WORK


   Peer           Needs
   Support        Definition

  Viral            Product
  Marketing        Architecture


  Field           Iterative
  Testing         Development
SOCIAL NETWORK ESSENTIALS

 About
  Me




         About Others




                        Interests
ONLINE
                                        Repurpose media
                                                          GATHERINGS
               Announcements




                     Feedback/testing




Mailing List
COMMUNITY AS
CONTENT

          By contributing to the body of knowledge, members
          gain insights they couldn’t learn from experts alone




 Personal finance            Travel planning                Local services




   Travel planning                Language education             How-to video
NEW REALITIES

 Networks connect at gut level
 Information spreads faster from below than
  from above
 New trusted brands emerging
 Action moves to micro communities
 Sharing and linking are essential
 Information desert  Information jungle
YOU ARE
THE MEDIA
PAYOFF
Objectives:
  Create awareness for new mainframe value proposition
  Increase mainframe awareness with college students
Results:
  >250,000 views of first episode
  Blog traffic increased 25x
  Analyst, Press, Blogger coverage
  Screened at Chief Sales Officer Summit, Price
   Waterhouse sales training and other venues
THE WAY WE’RE GOING


                                       Emerson Process Management Blog (5,800
                                                   inbound links)




  Indium Solder Bloggers




                                                 Tinbasher Blog (5,200 online
                                                    citations, incl. Business
                                                        Week, Guardian




   McKinsey Audio and Video Podcasts
PUBLISH EVERYWHERE

                                                    44 million
                          32 million
                                                    members
    400 million           members
     members



                                                             1 billion daily
1 million daily                                                  views
   visitors



                                                             6 million daily
 1.5 million daily
                                                                visitors
     visitors


                     10 million        50 million
                     members           members
THANK YOU!
                                  Paul Gillin

                                 508-656-0734

                               paul@gillin.com

                                www.gillin.com

                                Twitter: pgillin
                               Subscribe to my free
 Available on Amazon or at                              Available on Amazon or at
   NewInfluencers.com
                               weekly newsletter at          SSMMbook.com
                                   gillin.com

               Coming late 2010: Social Marketing to the
                         Business Customer
                         By Paul Gillin & Eric Schwartzman

World Without Media - Mitre Corp.

  • 1.
    WORLD WITHOUT MEDIA: WHAT WILL FILL THE GAP? PAUL GILLIN MITRE FEBRUARY 22, 2010
  • 2.
    THE MEDIA INCOLLAPSE  Small Is the New Big  Less Marketing is More Marketing  Gain Control By Giving Up Control  Publication Is a Beginning, Not an End
  • 3.
    THE MEDIA INCOLLAPSE US Magazine Circulations 2001 circ. 2009 circ. Change • % decline in circulation of Woman’s 1.61M 410,000 -74% top 100 newspapers in 2009: Day 10.6 Redbook 556,300 154,600 -72% • Average age of US daily Playboy 522,800 203,200 -71% newspaper reader: 57 Country 380,200 134,900 -64% • Reduction in US newsroom Living staffs since 2001: 45% National 1.65M 591,300 -64% • Growth in NBC prime time Enquirer audience, 2008: -14.3% Reader’s 750,000 270,000 -64% • Age of average network Digest evening news viewer: 63 ESPN 54,350 25,200 -63% Magazine
  • 4.
  • 5.
    THE NEW MEDIALANDSCAPE Marathon I can't find my Shared bread schedule good black pudding w/ http://bit.ly pants. @skydiver at /waCMc Mother's. My life is now complete. I'm at Palm Beach International Airport (PBI, West Palm Beach). Best press http://4sq.com/4GeLz0 photos of 2009 http://om.ly/f How to Write a NhW 1 Minute Video Marketing Script http://ow.ly/17x JE Comparing Top Chef Masters How To Get Well Restaurants Prepared For The #topchef Website Creation. http://is.gd/8q4hN http://bit.ly/aTitVC
  • 6.
    EACH DAY… Facebook logs6 billion minutes of user time (55 minutes per user) YouTube serves one billion video downloads People post 1.4 million blog entries Search engines answer 4.7 billion queries Twitter processes 34 million messages
  • 7.
    INTERNET ECLIPSES NEWSPAPERS AS PREFERREDNEWS SOURCE Source: Gallup (Dec., 08)
  • 8.
    MEDIA FACTS Direct mailperformance is declining Traditional media is contracting Teens watch TV 60% less than their parents Teens are online 600% more than their parents In 1965, 80% consumers could be reached with three 60-second TV spots In 2002, that required 117 TV spots
  • 9.
  • 10.
    HOW WE SHAREINFLUENCE PRE MEDIA AGE MASS MEDIA AGE SOCIAL MEDIA AGE Talk face to face Personal blog Comments on blogs Phone call Social network page Comments on websites Talk face to face Talk to shop worker Widgets Viral emails Phone call Consult a professional Video sharing site Auction websites Talk face to face Talk to shop worker Readers Letters Photo sharing site Wish lists Talk to shop worker Consult a professional Phone in; TV / Radio Chat rooms Ratings on retail sites Readers letters SMS Message boards Reviews on retail sites Phone in; TV / Radio Email Social Bookmarking Price comparison sites Instant Messenger Chat room Social shopping sites Consumer influence channels Source: Universal McCann Erickson
  • 11.
  • 13.
    MASS MEDIA RESPONSE Courtesy Digitas
  • 14.
    WHOM DO WETRUST? Percent who trust each source O ther cons umers 78% C hat/dis cus s ion comments 63% B log s 61% B rand s ites 60% TV/mag az ine 56% R adio 54% S pons ors hips 49% S earch ads 34% B anner ads 26% Source: Nielsen, Oct., 2007
  • 15.
    CREDIBILITY THROUGH VALIDATION Source: Elliance, Inc.
  • 16.
    BEING VISIBLE  SearchPerformance  Persistent Links  Content Syndication  Word of Mouth  Targeted Communities  Conversation
  • 17.
    NEW INFLUENCERS ARE…  Passionate  Opinionated  Focused  Active  Sharing
  • 18.
    THE POWER OFONE Technorati rank: 714 Google Indexed pages: 3,760 Alex ranking: Top .17% Inbound links: 10,542 Del.icio.us bookmarks: 2,068 New York Times citations: 136 Computerworld citations: 193 Newsletter subscribers: 130,000 Schneier on Security
  • 19.
    PUT COMMUNITIES TOWORK Peer Needs Support Definition Viral Product Marketing Architecture Field Iterative Testing Development
  • 20.
    SOCIAL NETWORK ESSENTIALS About Me About Others Interests
  • 21.
    ONLINE Repurpose media GATHERINGS Announcements Feedback/testing Mailing List
  • 22.
    COMMUNITY AS CONTENT By contributing to the body of knowledge, members gain insights they couldn’t learn from experts alone Personal finance Travel planning Local services Travel planning Language education How-to video
  • 23.
    NEW REALITIES  Networksconnect at gut level  Information spreads faster from below than from above  New trusted brands emerging  Action moves to micro communities  Sharing and linking are essential  Information desert  Information jungle
  • 24.
  • 25.
    PAYOFF Objectives: Createawareness for new mainframe value proposition Increase mainframe awareness with college students Results: >250,000 views of first episode Blog traffic increased 25x Analyst, Press, Blogger coverage Screened at Chief Sales Officer Summit, Price Waterhouse sales training and other venues
  • 26.
    THE WAY WE’REGOING Emerson Process Management Blog (5,800 inbound links) Indium Solder Bloggers Tinbasher Blog (5,200 online citations, incl. Business Week, Guardian McKinsey Audio and Video Podcasts
  • 27.
    PUBLISH EVERYWHERE 44 million 32 million members 400 million members members 1 billion daily 1 million daily views visitors 6 million daily 1.5 million daily visitors visitors 10 million 50 million members members
  • 28.
    THANK YOU! Paul Gillin 508-656-0734 paul@gillin.com www.gillin.com Twitter: pgillin Subscribe to my free Available on Amazon or at Available on Amazon or at NewInfluencers.com weekly newsletter at SSMMbook.com gillin.com Coming late 2010: Social Marketing to the Business Customer By Paul Gillin & Eric Schwartzman