Workplace trends 2012, the edge of collaboration, marie puybaraud, hannah hahn
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The document discusses trends in collaboration in the workplace and their implications. It notes that there is currently a gap between the needs of knowledge workers and workplace infrastructure to enable collaboration. As collaboration, both "mass" and "hyper" increases, the role of the workplace is changing to rely more heavily on technology and human interfaces to support intensifying collaboration. This more intensive collaboration will require leadership and training to implement effectively on a 24/7 basis. The implications include potential dependency, overwork without boundaries, forced change, impacts on well-being like burnout, and the need to rethink the meaning of work.
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Workplace trends 2012, the edge of collaboration, marie puybaraud, hannah hahn
- 1. Global WorkPlace Innovation Copyright Johnson Controls 2012 – no reproduction allowed Workplace Trends 2012 Research & Innovation The EDGE of Collaboration Dr. Marie Puybaraud Director, Global WorkPlace Innovation Johnson Controls Hannah Hahn, MBA Manager, Global WorkPlace Innovation Johnson Controls
- 2. Research & Innovation The EDGE of Collaboration! 1 2 3 TODAY: The edge TOMORROW: The Threats THEREAFTER: Implications
- 3. Research & Innovation The EDGE of Collaboration! 2 1 3 TODAY: The edge TOMORROW: The Threats THEREAFTER: Implications
- 4. What is Collaboration? Hype? Competitive Advantage? What is the Edge?
- 5. There is a gap between current and projected needs of knowledge workers and workplace infrastructure Collaborate or die… MASS Collaboration
- 6. Global WorkPlace Innovation Copyright Johnson Controls 2012 – no reproduction allowed Workplace Trends 2012 Personal Knoll/BHDP/JCI
- 7. Global WorkPlace Innovation Copyright Johnson Controls 2012 – no reproduction allowed Workplace Trends 2012 Collective New WOW
- 8. Global WorkPlace Innovation Copyright Johnson Controls 2012 – no reproduction allowed Workplace Trends 2012 Structured Steelcase
- 9. Global WorkPlace Innovation Copyright Johnson Controls 2012 – no reproduction allowed Workplace Trends 2012 Chaotic Johnson Controls
- 10. Global WorkPlace Innovation Copyright Johnson Controls 2012 – no reproduction allowed Workplace Trends 2012 Technology enabled Steelcase
- 11. Global WorkPlace Innovation Copyright Johnson Controls 2012 – no reproduction allowed Workplace Trends 2012 Organised Johnson Controls
- 12. Global WorkPlace Innovation Copyright Johnson Controls 2012 – no reproduction allowed Workplace Trends 2012 Emotional Project KOBE
- 13. Global WorkPlace Innovation Copyright Johnson Controls 2012 – no reproduction allowed Workplace Trends 2012 Virtual Tunnels NTNU
- 14. Global WorkPlace Innovation Copyright Johnson Controls 2012 – no reproduction allowed Workplace Trends 2012 Collaboration in 2020 Source: Collaboration 2020: hype or competitive advantage? – 2012, Johnson Controls, Inc.
- 15. Global WorkPlace Innovation Copyright Johnson Controls 2012 – no reproduction allowed Workplace Trends 2012 70/30 30/70 More space to collaborate Individual vs Collective Individual vs Collective
- 16. There is a gap between current and projected needs of knowledge workers and workplace infrastructure Collaborate or die… MASS Collaboration HYPER Collaboration
- 17. How is the evolution of our workplace impacting on Collaboration?
- 18. Experience Society Pixels Everywhere Intensive Collaboration Digital Nomads An evolutionary path… Total Engagement Working collaboratively can be a powerful enabler of improved business performance, but successful collaboration rarely emerges out of the blue, and should not be taken for granted
- 19. Collaboration is the norm The role of the office is one of supporting collaboration Source: Collaboration 2020: Hype or Competitive Advantage? – 2012, Johnson Controls, Inc. Steelcase Digital Nomads
- 20. The office: a collaborative platform Use of team spaces that have built-in collaborative technologies increase from 20% to 52% towards 2020 Source: Collaboration 2020: hype or competitive advantage? – 2012, Johnson Controls, Inc. Intensive Collaboration Johnson Controls
- 21. Pixels Everywhere 62% of our respondents consider a high use of touch- only computing device (e.g.: iPad) in 2020 - 16% now Source: Digital Natives: Born 2 B Connected – 2012, Johnson Controls, Inc. Pixels Everywhere Johnson Controls
- 22. Gamification of the Workplace Farmville is played by about 31 million people every day. Teams at work are engaging more and more into role playing! Source: Farmville Total Engagement
- 23. Experience Society Redefining the Experience of Work 94% of the ideas are not generated at work Source: Collaboration 2020: hype or competitive advantage? – 2012, Johnson Controls, Inc. YNNO
- 24. Global WorkPlace Innovation Copyright Johnson Controls 2012 – no reproduction allowed Workplace Trends 2012 Intensive collaboration New work experience Digital environments Nomadic behavior How to prepare? Be receptive and adaptable Total Engagement
- 25. There is a gap between current and projected needs of knowledge workers and workplace infrastructure Collaborate or die… MASS Collaboration HYPER Collaboration INTENSIVE Collaboration
- 26. Global WorkPlace Innovation Copyright Johnson Controls 2012 – no reproduction allowed Workplace Trends 2012 i What does it mean? ii iii The ROLE of the workplace is changing RELIANCE on a heavy Technology / Human Interfaces INTENSITY of collaboration requires Leadership and Training 24/7 30/70 Pixels Everywhere
- 27. 1 3 TODAY: The edge THEREAFTER: Implications 2 TOMORROW: The Threats Research & Innovation The EDGE of Collaboration!
- 28. Global WorkPlace Innovation Copyright Johnson Controls 2012 – no reproduction allowed Workplace Trends 2012 Digital Natives are GLOBALLY CONNECTED, FLEXIBLE, COLLABORATIVE They developed different communication styles
- 29. Global WorkPlace Innovation Copyright Johnson Controls 2012 – no reproduction allowed Workplace Trends 2012 We ARE APPLE We DO Facebook
- 30. Global WorkPlace Innovation Copyright Johnson Controls 2012 – no reproduction allowed Workplace Trends 2012 0 10 20 30 40 50 60 USA UK CHINA GERMANY Without technologies…… I feel “cut-off“ from my friends and miss large parts of my social life Disagree completely 2 3 4 Completely agree Digital Natives demand to be CONNECTED 24/7, WHENEVER and WHEREVER “ALWAYS-ON” LIFESTYLE
- 31. Global WorkPlace Innovation Copyright Johnson Controls 2012 – no reproduction allowed Workplace Trends 2012 Technology became a NEW SORT OF EXTREMITIES 58% feel naked and incomplete without technologies
- 32. Global WorkPlace Innovation Copyright Johnson Controls 2012 – no reproduction allowed Workplace Trends 2012 DIGITAL NATIVES refer to the INTERNET as the KEY technology supporting their lifestyle 32.6% feel inefficient and cannot keep up with the pace of life without technologies
- 33. Global WorkPlace Innovation Copyright Johnson Controls 2012 – no reproduction allowed Workplace Trends 2012 When they were asked to live WITHOUT technologies: It feels like PUNISHMENT and being on a DIET 73.6% agree to completely agree that new technologies are ADDICTIVE
- 34. Global WorkPlace Innovation Copyright Johnson Controls 2012 – no reproduction allowed Workplace Trends 2012 What does it mean? i ii iii ADDICTION to technologies DIET/PUNISHMENT without technologies FEAR + ISOLATION without technology
- 35. Adapt, Adapt, Adapt… MASS Collaboration
- 36. 1 TODAY: The edge 2 TOMORROW: The Threats 3 THEREAFTER: Implications
- 37. What are the implication of collaboration on Wellbeing? What is the EDGE?
- 38. Global WorkPlace Innovation Copyright Johnson Controls 2012 – no reproduction allowed Workplace Trends 2012 The implications The Edge of collaboration may have a strong tie with the impact of collaboration on Wellbeing Dependency Over worked... No time boundaries Forcing Change
- 39. Global WorkPlace Innovation Copyright Johnson Controls 2012 – no reproduction allowed Workplace Trends 2012 The Edge Have we reached The Edge? Are we doing the right thing to push people away from the office? Do we have the ability to measure the impact on Wellbeing? RETHINK the meaning of “WORK”? Collaboration BURN OUT syndrome? Leaders EMOTIONAL INTELLIGENCE?
- 40. Global WorkPlace Innovation Copyright Johnson Controls 2012 – no reproduction allowed Workplace Trends 2012 Open question Have you seen examples across your industry where this is being applied? Could you see any potential impact on CRE? Our Global WorkPlace Innovation website: www. globalworkplaceinnovation.com Thank you 1,700+ respondents 26 strategic interviews 5 industry sectors Life Science, Technology, Industrial, Oil& Gas and Finance
- 41. Global WorkPlace Innovation Copyright Johnson Controls 2012 – no reproduction allowed Workplace Trends 2012 Research & Innovation The EDGE of Collaboration Dr. Marie Puybaraud Director, Global WorkPlace Innovation Johnson Controls Hannah Hahn, MBA Manager, Global WorkPlace Innovation Johnson Controls