1. Moving Toward
Diversity Effectiveness

2. Diversity Defined

3. Diversity Defined
Diversity is a collective mixture of
items characterized by differences
and similarities.

4. Diversity Defined
To be successful in today’s work
environment, you need to become an
effective diversity respondent.

5. Effective Diversity Respondent
Someone who demonstrates a blend
of diversity maturity and core
diversity skills.

6. Becoming an Effective
Diversity Respondent

7. Effective Diversity Respondent
1. Acknowledge your role.

8. Effective Diversity Respondent
1. Acknowledge your role.
2. Examine your attitudes.

9. Effective Diversity Respondent
1. Acknowledge your role.
2. Examine your attitudes.
3. Monitor your behavior.

10. Effective Diversity Respondent
1. Acknowledge your role.
2. Examine your attitudes.
3. Monitor your behavior.
4. Review your priorities.

11. Effective Diversity Respondent
5. Get ready to learn.

12. Effective Diversity Respondent
5. Get ready to learn.
6. Design a plan.

13. Effective Diversity Respondent
5. Get ready to learn.
6. Design a plan.
7. Practice wherever you can.

14. Assessing Your
Diversity Situation

15. Assessing Your Situation
1. Get clear on the problem.

16. Assessing Your Situation
1. Get clear on the problem.
2. Analyze the diversity mixture.

17. Assessing Your Situation
1. Get clear on the problem.
2. Analyze the diversity mixture.
3. Check for diversity tension.

18. Diversity Tension
Diversity tension refers to the conflict,
stress and strain associated with
interactions of the elements of a
diversity mixture.

19. Diversity Tension
Not all tension is bad. Good
tensions can produce new ideas,
products and processes.

20. Assessing Your Situation
1. Get clear on the problem.
2. Analyze the diversity mixture.
3. Check for diversity tension.
4. Review action options.

21. The Diversity Paradigm

22. The Diversity Paradigm
The diversity paradigm defines
action options and a system for
selecting which ones you should use
in certain circumstances.

23. Action Options
1. Practice inclusion/exclusion.

24. Action Options
1. Practice inclusion/exclusion.
2. Practice denial.

25. Action Options
1. Practice inclusion/exclusion.
2. Practice denial.
3. Practice assimilation.

26. Action Options
1. Practice inclusion/exclusion.
2. Practice denial.
3. Practice assimilation.
4. Practice suppression.

27. Action Options
1. Practice inclusion/exclusion.
2. Practice denial.
3. Practice assimilation.
4. Practice suppression.
5. Practice isolation.

28. Action Options
6. Practice toleration.

29. Action Options
6. Practice toleration.
7. Practice building relationships.

30. Action Options
6. Practice toleration.
7. Practice building relationships.
8. Practice fostering mutual adaptations.

31. Courses of Action

32. Courses of Action
1. Understand action options.

33. Understand Options
Only fostering mutual adaptation
unequivocally endorses diversity.

34. Understand Options
All action options are legitimate and
can be used positively or negatively.

35. Courses of Action
2. Select a course of action.

36. Select a Course of Action
• Determine your point of reference

37. Select a Course of Action
• Determine your point of reference
• Know your personal inclination
and mind set

38. Select a Course of Action
• Recognize diversity in your
organizational environment

39. Select a Course of Action
• Recognize diversity in your
organizational environment
• Assess your diversity tension

40. Courses of Action
Several factors interact to influence
your selection.

41. Courses of Action
Some factors are internal – your points of
reference, inclination and mind sets.

42. Courses of Action
Some factors are external – the
organizational environment and the
nature and intensity of diversity tension.

43. Courses of Action
Regardless of your mind set, you’re
going to face diversity and you will be
affected by it.

44. Moving Toward
Diversity Effectiveness