The document outlines the work breakdown structure (WBS) for an insurance survey portal software project. The WBS breaks the project down into five main phases: initiation, planning, execution, control, and closeout. Each phase contains several lower-level tasks needed to complete the project, such as developing requirements, designing the system, testing, training users, and archiving documents. The WBS will help the project manager and team develop schedules, assign resources, and track costs for the new software system.