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Without Planning
Failure is a Complete
Surprise

Tim Meadows-Smith
Mot ivat ional Wealt h Creat ion Part ner

Champion StartUp Suffolk
Chairman New Media Business Group
Chairman K2 Partners
Chairman Secure Logiq
Without Planning - Failure is a Complete Surprise

Top 6 Excuses For not having a written plan
•
•
•
•
•
•

I do not need outside funding – why bother
I know what’s wrong – I’m just not selling enough
It will be wrong anyway
I have it all in my head
I always deal with challenges as they arise really well
A business plan won’t help me after start-up
Without Planning - Failure is a Complete Surprise

Top 10 Reasons For Business Failure
1. The maths just don’t add up
- Demand at the price does not add up to (enough) profit

2. The owner gets in the way
- Stubborn, risk averse, conflict averse, perfectionist, greedy, self-righteous, paranoid, indignant, insecure……

3. Out of control growth
- Added; products; markets; team members; borrowing…… less can be more

4. Poor accounting (you do not know what’s going on)
-Flying blind always results in a crash - get accounting visibility

5. Lack of cash cushion
-Stuff happens, pay, borrow, or go bust?
Without Planning - Failure is a Complete Surprise

Top 10 Reasons For Business Failure (cont’)
6. Operational mediocrity
- Referral business is vital to success, who will refer mediocrity?

7. Operational Inefficiency
- Over-priced labour, rent, materials, as economy tightens and competition gains

8. Dysfunctional Management
- Lack of vision, focus, planning, standards. Add pressure and arguments

9. Succession Plan
- Nepotism and favouritism, replace effective performers with incompetents

10. Declining Market
- Failing to keep in-touch with what customers want to buy. Change the offer
Without Planning - Failure is a Complete Surprise

The Biggest and Most Successful businesses do
planning EVERY YEAR
Do you think they just like administration?
Without Planning - Failure is a Complete Surprise

Top 7 Uses For a Business Plan
1. Money
- Bankers, VC’s, Angels, all lenders need to understand your chances of success
2. Goal setting
-The map for your vision sets milestone targets

3. Daily Operations
- Policies, operating procedures, quantified daily tasks that add up to a profit

4. Foresee Issues
- Test the feasibility of your idea, know it will work, measure results against plan

5. Customer centric
- Research your customers, understand them thoroughly, supply a need

6. Value creation
- Paying your bills and yourself is a start point, know how to create value

7. Leadership
- Staff, advisors, mentors, all need to understand your vision, route map & current position - Business Sat-Nav
Without Planning - Failure is a Complete Surprise

Advanced Marketing for Maximum Profits
Without Planning - Failure is a Complete Surprise

Your Business Plan - The Essentials
1. Idea
- What will the business do?
2. Market
- Who will your customers be? What competition is there?

3. Operations
- How will you deliver the idea? Promote it? Provide great service?

4. Financials
- Can you earn more than you spend? How much cash do you need before you generate enough cash
internally?

5. Supporters
- Do you have specialist advisors in each area? Can you partner? Team?

6. Review and Revise
- Build in measurement, reporting and milestone review
Without Planning - Failure is a Complete Surprise

Setting Your Plan Out
1. Title and Scope
- Name of Company, Period covered
2. Executive Summary (something to hand to the bank)
- Idea, Market, Operations, Financials, Supporters

3. Idea
- ‘Elevator Pitch’ why anyone will buy from you - said in one minute or less

4. Market
- Customers who? How many? Their profile? Data to back up your guess
- Competition Who? How are you different? Strengths & weaknesses?

5. Operations
- CEO who? Why best qualified?
- Sourcing where you get it and how it is made (applies to services)
Without Planning - Failure is a Complete Surprise

Setting Your Plan Out (Cont’)
6. Marketing
- How will you promote your offer to your customers? Your plan…..
Press…… how many press releases? Which publications?
Online…. will you have a website? Blog? Who will you link with?
Social Media….. which? How will you use it?
Partners…. Who will you tie up with selling to same audience?
You know who the customers are….. Show how will you talk to them

7. Sales
-How will you identify prospects?
- How will you follow up prospects?
- How will you recycle rejections?
- How will you close sales?

- How will you handle up-sell?
- How will you manage customers?

8. Fulfilment
- How will you capture orders?
- When / how will you get paid?
- How will you deliver?
- How will you handle enquiries and failures?
Without Planning - Failure is a Complete Surprise

Setting Your Plan Out (Cont’)
9. Infrastructure
- Which IT systems will you use? ……How will you support them?
- What staff will you need? ……. Engagement, training, evaluation?
- What advisory board will you have? …. How will that work?
- What reporting will you have?
- How will you review? ….. Re-plan? ….. Manage change?

10. Financials
- Effort to generate orders ……… Convert effort to cost
- Orders generated? …. Convert orders to £revenue
- Cost of sales ……… Match sales with the £costs to supply
- Overheads …. Match staff deployed with cost of employment ……. List all outgoings and costs
including rent, utilities, professional services and taxes
- Convert the profit and loss to cash flow
- Produce a balance sheet
- Set Assumptions, inflation, prices & changes
Without Planning - Failure is a Complete Surprise
Without Planning - Failure is a Complete Surprise

Key Objectives
Examples
•
•
•
•
•
•
•

Sales growth target
Make price increase stick
New product development
Key marketing achievement (new brochure / website)
Recruit partners
Set up new system
Win investment
Specific, Measurable, Achievable, Relevant, Time specific (SMART)

Isn’t that why we don’t do corporate?
Without Planning - Failure is a Complete Surprise

WARNING plea!
Using Your Plan To Raise Finance?
Avoid giving a PERSONAL GUARANTEE …… EVER!
– There will ALWAYS be another way
Without Planning - Failure is a Complete Surprise

That was……

Without Planning Failure is a Complete Surprise
Key points:
1.
Planning is more important than the plan (so don’t buy one!)
2.
Leaders know where they are going and excite others about the journey
3.
Don’t wait until you are lost to turn your Sat Nav on

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Without Planning - Failure is a Complete Surprise.

  • 1. Without Planning Failure is a Complete Surprise Tim Meadows-Smith Mot ivat ional Wealt h Creat ion Part ner Champion StartUp Suffolk Chairman New Media Business Group Chairman K2 Partners Chairman Secure Logiq
  • 2. Without Planning - Failure is a Complete Surprise Top 6 Excuses For not having a written plan • • • • • • I do not need outside funding – why bother I know what’s wrong – I’m just not selling enough It will be wrong anyway I have it all in my head I always deal with challenges as they arise really well A business plan won’t help me after start-up
  • 3. Without Planning - Failure is a Complete Surprise Top 10 Reasons For Business Failure 1. The maths just don’t add up - Demand at the price does not add up to (enough) profit 2. The owner gets in the way - Stubborn, risk averse, conflict averse, perfectionist, greedy, self-righteous, paranoid, indignant, insecure…… 3. Out of control growth - Added; products; markets; team members; borrowing…… less can be more 4. Poor accounting (you do not know what’s going on) -Flying blind always results in a crash - get accounting visibility 5. Lack of cash cushion -Stuff happens, pay, borrow, or go bust?
  • 4. Without Planning - Failure is a Complete Surprise Top 10 Reasons For Business Failure (cont’) 6. Operational mediocrity - Referral business is vital to success, who will refer mediocrity? 7. Operational Inefficiency - Over-priced labour, rent, materials, as economy tightens and competition gains 8. Dysfunctional Management - Lack of vision, focus, planning, standards. Add pressure and arguments 9. Succession Plan - Nepotism and favouritism, replace effective performers with incompetents 10. Declining Market - Failing to keep in-touch with what customers want to buy. Change the offer
  • 5. Without Planning - Failure is a Complete Surprise The Biggest and Most Successful businesses do planning EVERY YEAR Do you think they just like administration?
  • 6. Without Planning - Failure is a Complete Surprise Top 7 Uses For a Business Plan 1. Money - Bankers, VC’s, Angels, all lenders need to understand your chances of success 2. Goal setting -The map for your vision sets milestone targets 3. Daily Operations - Policies, operating procedures, quantified daily tasks that add up to a profit 4. Foresee Issues - Test the feasibility of your idea, know it will work, measure results against plan 5. Customer centric - Research your customers, understand them thoroughly, supply a need 6. Value creation - Paying your bills and yourself is a start point, know how to create value 7. Leadership - Staff, advisors, mentors, all need to understand your vision, route map & current position - Business Sat-Nav
  • 7. Without Planning - Failure is a Complete Surprise Advanced Marketing for Maximum Profits
  • 8. Without Planning - Failure is a Complete Surprise Your Business Plan - The Essentials 1. Idea - What will the business do? 2. Market - Who will your customers be? What competition is there? 3. Operations - How will you deliver the idea? Promote it? Provide great service? 4. Financials - Can you earn more than you spend? How much cash do you need before you generate enough cash internally? 5. Supporters - Do you have specialist advisors in each area? Can you partner? Team? 6. Review and Revise - Build in measurement, reporting and milestone review
  • 9. Without Planning - Failure is a Complete Surprise Setting Your Plan Out 1. Title and Scope - Name of Company, Period covered 2. Executive Summary (something to hand to the bank) - Idea, Market, Operations, Financials, Supporters 3. Idea - ‘Elevator Pitch’ why anyone will buy from you - said in one minute or less 4. Market - Customers who? How many? Their profile? Data to back up your guess - Competition Who? How are you different? Strengths & weaknesses? 5. Operations - CEO who? Why best qualified? - Sourcing where you get it and how it is made (applies to services)
  • 10. Without Planning - Failure is a Complete Surprise Setting Your Plan Out (Cont’) 6. Marketing - How will you promote your offer to your customers? Your plan….. Press…… how many press releases? Which publications? Online…. will you have a website? Blog? Who will you link with? Social Media….. which? How will you use it? Partners…. Who will you tie up with selling to same audience? You know who the customers are….. Show how will you talk to them 7. Sales -How will you identify prospects? - How will you follow up prospects? - How will you recycle rejections? - How will you close sales? - How will you handle up-sell? - How will you manage customers? 8. Fulfilment - How will you capture orders? - When / how will you get paid? - How will you deliver? - How will you handle enquiries and failures?
  • 11. Without Planning - Failure is a Complete Surprise Setting Your Plan Out (Cont’) 9. Infrastructure - Which IT systems will you use? ……How will you support them? - What staff will you need? ……. Engagement, training, evaluation? - What advisory board will you have? …. How will that work? - What reporting will you have? - How will you review? ….. Re-plan? ….. Manage change? 10. Financials - Effort to generate orders ……… Convert effort to cost - Orders generated? …. Convert orders to £revenue - Cost of sales ……… Match sales with the £costs to supply - Overheads …. Match staff deployed with cost of employment ……. List all outgoings and costs including rent, utilities, professional services and taxes - Convert the profit and loss to cash flow - Produce a balance sheet - Set Assumptions, inflation, prices & changes
  • 12. Without Planning - Failure is a Complete Surprise
  • 13. Without Planning - Failure is a Complete Surprise Key Objectives Examples • • • • • • • Sales growth target Make price increase stick New product development Key marketing achievement (new brochure / website) Recruit partners Set up new system Win investment Specific, Measurable, Achievable, Relevant, Time specific (SMART) Isn’t that why we don’t do corporate?
  • 14. Without Planning - Failure is a Complete Surprise WARNING plea! Using Your Plan To Raise Finance? Avoid giving a PERSONAL GUARANTEE …… EVER! – There will ALWAYS be another way
  • 15. Without Planning - Failure is a Complete Surprise That was…… Without Planning Failure is a Complete Surprise Key points: 1. Planning is more important than the plan (so don’t buy one!) 2. Leaders know where they are going and excite others about the journey 3. Don’t wait until you are lost to turn your Sat Nav on