Lets look at what Social media marketing is, and why it's important. What exactly are the results of doing or not doing it? how can a customer help or hurt you on his own, among all the buyers?

1. Social Media Marketing What is it? How does it affect me?

2. Definitions What is Social Marketing?

4. What A customer shares about you What is it that a client can say about you on Social media sites?

6. What people do online How does what one customer say affect my customers?

7. What people do online, and how they get influenced by others

8. Online Decision making process How does this affect other customers and how they purchase my offerings?

9. How a potential customer looks for information and purchases online. You will get into the consideration set only if you have good reviews on Social Sites. If, however, you have negative reviews that the customer reads at any stage above, you will not convert that lead

10. Thank you