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Why Should We Train our Employees?
Employee trainingisanessential partof an organisation’sdevelopmental process.While most
entrepreneursunderstandthis,theydon’tnecessarilyprioritize it.Here are three mainreasonswhy
employeetrainingisan absolute must:
 Most employeeshave gone throughanunstructuredmode of learning.
 Theydon’tknowhowto applywhat they’ve learnttotheirday-to-daytasks.
 Evenif theyhave the desire tolearnand become more efficient,theydon’treceive proper
guidance fromtheirleaders.
The problemarises whenmostbusinessownersperceivetrainingwithanarrow mindset.The
same trainingisprovidedtoall the employeesregardlessof theirrole andfieldof work.Fortraining
to effective,we mustfirstunderstandthe differenttypesof employeesthatworkunderthe
organisation’sumbrella.
1. Managers
These are those employeesthatare headingtheirdepartmentsandmanagingeitherpeople
or work.Eg. SalesManager,HR Manager.
2. RisingStars
These are our potential managers.Whiletheyare notat that positionyet,theysurelydo
have the potential togetthere witha little more experience.
3. CustomerFacingStaff
These employeesare the face of the organisationandrepresentthe companytothe outside
worldeitherthroughproductsorservices.
4. Blue Collars
These employeeshandle the floorwork.
Nowdo yourealise howdifferentthe rolesof these employeesare?Since theirrolesare
different,the challengestheyface will alsobe different. Thismeansthe trainingprovidedto
each groupwill alsohave tobe differentinnature.
The problemisthat inmost company’sthe people appointedasmanagersare those who
have beenwiththe organisationforalongerperiodregardlessof whethertheyhave
managerial skillsornot.Rarelyisit lookedintowhetherthe customerfacingstaff iswell-
versedwithsalestechniquesornot.Sure theymustbe achievingtheirnumbersintermsof
sales,butcan youimagine howmuchbetterthey’dbe if onlythey’dstudiedsalesandhadan
insightintocustomerpsychology?On-floorworkcouldbe fasterandmuchmore organisedif
the blue collarswere trainedbetter.
SIL’s ‘Employee LearningAcademy’focusesonexactlythese aspectswhenitcomesto
employeetraining.Eachcategoryof employeesistrainedseparatelyondifferentskillsets.
Insteadof treatingtrainingasan expense,itshouldbe lookedatasan investment.Infact,
investingindevelopingthe skillsetsof your employees isthe mostvaluableinvestmentof
all.

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Why should we train our employees?

  • 1. Why Should We Train our Employees? Employee trainingisanessential partof an organisation’sdevelopmental process.While most entrepreneursunderstandthis,theydon’tnecessarilyprioritize it.Here are three mainreasonswhy employeetrainingisan absolute must:  Most employeeshave gone throughanunstructuredmode of learning.  Theydon’tknowhowto applywhat they’ve learnttotheirday-to-daytasks.  Evenif theyhave the desire tolearnand become more efficient,theydon’treceive proper guidance fromtheirleaders. The problemarises whenmostbusinessownersperceivetrainingwithanarrow mindset.The same trainingisprovidedtoall the employeesregardlessof theirrole andfieldof work.Fortraining to effective,we mustfirstunderstandthe differenttypesof employeesthatworkunderthe organisation’sumbrella. 1. Managers These are those employeesthatare headingtheirdepartmentsandmanagingeitherpeople or work.Eg. SalesManager,HR Manager. 2. RisingStars These are our potential managers.Whiletheyare notat that positionyet,theysurelydo have the potential togetthere witha little more experience. 3. CustomerFacingStaff These employeesare the face of the organisationandrepresentthe companytothe outside worldeitherthroughproductsorservices. 4. Blue Collars These employeeshandle the floorwork. Nowdo yourealise howdifferentthe rolesof these employeesare?Since theirrolesare different,the challengestheyface will alsobe different. Thismeansthe trainingprovidedto each groupwill alsohave tobe differentinnature. The problemisthat inmost company’sthe people appointedasmanagersare those who have beenwiththe organisationforalongerperiodregardlessof whethertheyhave managerial skillsornot.Rarelyisit lookedintowhetherthe customerfacingstaff iswell- versedwithsalestechniquesornot.Sure theymustbe achievingtheirnumbersintermsof sales,butcan youimagine howmuchbetterthey’dbe if onlythey’dstudiedsalesandhadan insightintocustomerpsychology?On-floorworkcouldbe fasterandmuchmore organisedif the blue collarswere trainedbetter. SIL’s ‘Employee LearningAcademy’focusesonexactlythese aspectswhenitcomesto employeetraining.Eachcategoryof employeesistrainedseparatelyondifferentskillsets. Insteadof treatingtrainingasan expense,itshouldbe lookedatasan investment.Infact, investingindevelopingthe skillsetsof your employees isthe mostvaluableinvestmentof all.