DRIVE WINTER 2013 PROGRAM MBA/MBAHCSN3 - Sem 4 / PGDHSMN - Sem 2 SUBJECT CODE & NAME MH0057 – Management of Healthcare Human Resources BK ID B1321 Credit and Max. Marks 4 credits; 60 marks

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ASSIGNMENT
DRIVE
PROGRAM
SUBJECT CODE & NAME
BK ID
Credit and Max. Marks
WINTER 2013
MBA/MBAHCSN3 - Sem 4 / PGDHSMN - Sem 2
MH0057 – Management of Healthcare Human Resources
B1321
4 credits; 60 marks
Note – Answer all questions. Kindly note that answers for 10 marks questions should be
approximately of 400 words. Each question is followed by evaluation scheme.
1. Define manpower planning. Explain the steps in manpower planning.
Answer : Manpower planning means planning means deciding the number and type of the human
resources required for each job, unit and the total company for a particular future date in order to
carry out organizational activities.
Five Steps in Manpower Planning
Manpower planning requires that an estimate of the present and future needs of the organization
should be compared with the available manpower and
3. Develop a Manpower Sourcing Plan or Retrenchment Plan
Once the current inventory is compared with the future manpower forecasts then the manpower
sourcing or retrenchment plan is drawn. The sourcing plan includes recruitment, selection,
placement, hiring temporary staff and outsourcing. The retrenchment plan involves sending showcause notices to bottom performers called bottom scraping, asking people to leave the organization
by providing the requisite severance allowance,
2 Define training. Explain the various steps involved in the training cycle.
Answer : The training cycle includes an evaluation stage
Four Level of Evaluation
Kirkpatrick's model provides a conceptual framework to assist in determining what data should be
collected for evaluation purr-poses. This data collection and evaluation process must be planned as
part of the design and development segment of lesson preparation.
Kirkpatrick's model contains four levels of evaluation

2. 3 Discuss the importance of HRM in healthcare organisations.
Answer : The concept of Human Resource Management (HRM)
To begin with, HRM can be accurately termed as a paradigm that is accountable for administration
stratagems and actions that effect the relation between employees and organization (Schuler, 2000).
Human Resource Management encompasses several strategies necessary for successful
management of the staff members working in the organization. HRM also makes sure that
procedures adopted by the organization are suitable and effective. Additionally, Bratton & Gold
(2007) adds to it by stating that there are a number of functions performed by HRM with regard to
employees and organization as a whole (Bratton & Gold,
4 Explain the impact of government on reward management.
Answer : The nature of reward management
There are two types of rewards: extrinsic and intrinsic
Pay or reward strategy is a plan and actions pertaining to the mix of direct & indirect pay.
Objectives of reward system are to attract and retain high performing employees, maximize
employee performance, and satisfy legal standards .
All reward systems contain two elements that are in contradiction with each other: cooperation and
tensions and conflict between employer and employee.
5 Explain the importance of human relations in healthcare services.
Answer : Admitting we are wrong or have made a mistake is perhaps one of the most difficult things
we have to do. This is even more true when we are in a leadership position. We all want to think we
are right all the time, but that is not anyone's reality. No one can be perfect all the time, whether
manager or employee. Expecting our employees to be right all the time only set them up for failure,
and makes it difficult for them to admit when they make an error. They might feel they will make
the manager angry. But, it can equally as difficult for
6 A healthcare organization opens a new cafeteria. Consider that you are the HR manager of the
healthcare organization and you are given the task of recruiting the staff for managing, cooking
food, cleaning the cafeteria and so on. Explain the various methods of recruitment you would
follow in selecting the right candidate for the job.
Answer : Recruitment, assessment and selection are the three key steps for hiring employees. Of
these, recruitment and selection are typically the most challenging for employers. The keys to
finding the right candidates at the right time and hiring them are being strategic and thinking about
the organization's future.
External Recruitment Methods

3. Develop relationships with guidance and career counsellors at colleges and universities and ask for
help in recruiting for open positions. Reach out to
Dear students get fully solved assignments
Send your semester & Specialization name to our mail id :
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or
Call us at : 08263069601
(Prefer mailing. Call in emergency )