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Why Oracle
- 1. Copyright © 2014 Oracle and/or its affiliates. All rights reserved. | 1 Oracle Customer Experience Cloud CUSTOMER EXPERIENCE SOLUTIONS Marketing Commerce ServiceSales Apps Marketplace Configure, Price, Quote Social ORACLE CLOUD APPLICATIONS HCM Cloud ERP Cloud CX Cloud
- 2. The Customer Experience Lifecycle PURCHASE RECOMMEND MAINTAIN RESEARCH NEED RECEIVE USE 1 2 3 4 5 6 7 8 SELECT BUY OWN Support & ServeMarket & Sell
- 3. Take Control 1. Build the Ideal Customer: Marketing Cloud 2. Equip Sales Teams: Sales Cloud 3. Increase Sales Efficiency: CPQ Cloud 4. Delight Customers: Service Cloud 5. Take Smarter Actions Everywhere: Data Cloud
- 4. Copyright © 2014 Oracle and/or its affiliates. All rights reserved. | Oracle’s Cloud Leadership 21,500,000+ End Cloud Users 13 Global Data Centers 2+ Billion Cloud Transactions per Day Cloud Customers in 180+ Countries 34 Languages 10,000+ Cloud Enterprise Customers 2,100+ Cloud CX Customers
- 5. Oracle CX Customer Momentum 5 5500+Customers
Editor's Notes
- Oracle has a broad portfolio of cloud applications that prepare you for the digital future Cloud applications designed for speed Modular in design Complementary to core transaction systems Designed for speed, enabling you to modernize specific business practices quickly Best-in-class functionality with leadership ratings in 18 SaaS categories Rapid deployment and frequent updates Cloud Foundation Core Fusion cloud applications for sales, global HR, financials and order management that act as data hubs (e.g. customer, employee, product, ledger, organization, business unit) Enable you to standardize on a modern applications platform with common integration, data model, business intelligence and security In addition, Oracle’s PaaS offering allows you to enrich all of our cloud applications by developing new applications or functionality
- So in my closing slides, I’d like to discuss a little bit about how big Oracle is and why this is important to you. Yes, we have a substantial presence in the market as the second largest software company globally. We’re also an enormous cloud company – with over 21 million customers using our cloud solutions every day. No other company invests more in R&D in the cloud space. We have global data centres and support languages across the globe. Why is this important to you? Well, it essentially means that our commitment and ability to execute in Cloud is unparalleled. We see cloud computing as a fantastic opportunity to help our customer simplify IT – which is a sector that’s become increasingly valued in today’s global economy. And we’ve been dedicated across the globe towards making this happen. We’ll also be here to support our customers over the long-run, which is especially important when in an era of many failed social start-ups. KEY MESSAGE ON THIS SLIDE: No one invests more in cloud R&D than Oracle. With over 21MM cloud users, and over 2100 customers in our Customer Experience portfolio- these solutions power global customers in over 180 countries from 13 data centers. Our dedication to maintaining the most advanced hosting operations with the most secure data infrastructure is second to none… and we continue to invest in improving this infrastructure every day.
- Revised 6/6/16 Talking Point: over 5,200 customers ~ 15% of Total CX Customers are multi-pillar (not for publication) (note multi-app number is 14% per rachael, but all of Fusion is one app. Our internal reporting capability on this is limited. Q3 was 11% multi-app)