In a brief, high-energy talk at the Front End Innovation Conference in Boston, MA, Catalant Technologies co-founder Pat Petitti shared his thoughts on why large organizations struggle to get their most important work done, and how Catalant learned key lessons from its customers and how to focus on the jobs to be done.

1. DISRUPTING
What we’re learning
about ourselves from
you and the market

2. 1
60% of companies say it takes a year or longer to create new products
CB Insights, State of Innovation: Survey of 677 Corporate Strategy Executives, 2018.
52%
of S&P 500
disappeared during
the last 15 years
CB Insights, Collections: A CRM for Innovation, 2015
The biggest companies in the world aren’t getting
their most important work done fast enough
DISRUPTIVE INNOVATION IS ACCELERATING
Pitchbook (*As of August 2018)

3. — Clay Christensen,
Professor, Harvard Business School
Author, The Innovator’s Dilemma
“ Most companies segment their
markets by customer demographics
or product characteristics and
differentiate their offerings by
adding features and functions. But
the consumer has a different view of
the marketplace. He simply has a job
to be done and is seeking to ‘hire’ the
best product or service to do it.
2

4. Retail
DISRUPTED INDUSTRY
3

5. DISRUPTED INDUSTRY
4
Financial Services

6. Mobility
DISRUPTED INDUSTRY
5

7. Get mission critical
work done faster
Our customers’ job to be done
6

8. Adapting to market demands requires a more agile way of working
RAPID ADAPTATION IS REQUIRED
7
BEFORE
Traditional ways of working
• Can’t move quickly
• Limited flexibility
• Hard to change after making a decision
• Risky, single point of failure
• Hard to keep employees engaged
AFTER
Agile ways of working
• More nimble
• Can do more things in parallel
• Can make changes quickly
• Can add or remove teams easily
• Talent mobility keeps employees engaged

9. Organizations focused on agility produce better results
and are healthier than less agile competitors
THE ROI OF OPERATIONAL AGILITY
8
1%
16%
19%
23%
26%
29%
36%
39%
None of the above
Greater employee satisfaction
More innovation
Faster time to market
Increasedmarket share
Greater operational efficiency
Greater customer satisfaction
Higher revenues
Benefits most likely to be reaped, if
company’s agility and speed increased
McKinsey, Building a Nimble Organization: A McKinsey Global Survey, 2006.
70%
McKinsey Quarterly, Why Agility Pays,
December 2015.
Of agile organizations
rank in the top quartile of
organizational health
5xDevelop products faster
Agility focused organizations can:
McKinsey, Leading agile transformation: The new capabilities leaders
need to build 21st-century organizations, October 2018.
3xMake decisions faster

10. Agility is key to realizing the promise of transformative work
ACCELERATE MISSION CRITICAL WORK
9
INITIATIVES
Cost Optimization
Customer-Centricity
Innovation
BUSINESS OUTCOMES
Drive Efficiency
Accelerate Growth
Create New Sources of Value

11. Removing organizational roadblocks is critical
REDUCING BUREAUCRACY & BREAKING THROUGH SILOES
1. Infosys, The Agile Operating Model of the Future: How a Highly Flexible and Responsive Organization Will Be Positioned for Lasting Success, 2018.
2. Accenture, Adapt to Survive: An Agile Operating Model for the Digital Age, 2018. 10
HOW IMPORTANT WORK OFTEN
GETS DONE TODAY
HOW THINGS WERE

12. INITIATIVES
Getting from strategy to execution faster requires breaking down
work and identifying the skills & expertise needed to get it done
ALLOCATING THE RIGHT PEOPLE TO THE RIGHT WORK
11
Execution
Business
strategy
and vision
Business
model
WORKSTREAMS PROJECTS
Breaking down work

13. WORKSTREAM VISIBILITY ● WORKFORCE INSIGHTS ● KNOWLEDGE MANAGEMENT
Our software helps organizations get the right people on the right work faster
OUR PLATFORM TODAY
12
ALGORITHMIC RECOMMENDATIONS
TALENT DEPLOYMENT
IDENTIFY SKILLS
& EXPERTISE
DEFINE
WORK
v
PRIORITIZE
INITIATIVES
ACCESS
TALENT POOLS

14. Looking into
the future
How is Catalant thinking about
disrupting itself?

15. As a platform that enables access to talent ecosystems, we will become
source-agnostic with a marketplace of external marketplaces
WHAT WE BELIEVE
14
COMPANIES
Expert
Marketplace

16. Approved firms
and consultants
Employees Alumni and
retirees
Management tools
Basic platform features
Platform
As a platform that enables access to talent ecosystems, we will become
source-agnostic with a marketplace of external marketplaces
WHAT WE BELIEVE
15
COMPANIES
Expert
Marketplace

17. Approved firms
and consultants
Employees Alumni and
retirees
Management tools
Basic platform features
Platform
As a platform that enables access to talent ecosystems, we will become
source-agnostic with a marketplace of external marketplaces
WHAT WE BELIEVE
16
COMPANIES
Expert
Marketplace

18. What’s next
We innovate by partnering with leaders on the cutting edge

19. Thank you.
Pat Petitti
Co-Founder & CEO
pat@gocatalant.com