Who Is Steve Heye?

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Steve Heye has over 20 years of experience in nonprofit management, technology, and digital media roles. He has held positions in program delivery, training, finance, systems analysis, and consulting. He is skilled in launching and managing social media channels, websites, and content management systems. He also has expertise in project management, business processes, and staff training.

Business Technology Career

Steve Heye - Timeline
Job = Experience Learned
─ Teen Volunteer Program Delivery -
─ Internship Director -
─ TrainerSupervisor Supervision -
─ Finance Director Operations -
─ Trainer Training -
─ Systems Analyst Technical -
─ Tech. Consultant Best Practices -
─Digital Content Mgr MarComm -

The side The
people see Business side

• Passionate • Tactical
• Mission-focused • Task-driven
• Strategic • Assertive
• Creative • Collaborative
• Outspoken • Enabling
• Energetic • Analytical
• Humor • Fiscal

Social Media Prof. Experience

Launched & managed Launched & Tweeted for Launched channel, Created Social
30 pages w 50 authors full association edited & posted videos Media Listening
facebook.comymcachicago twitter.comymcachicago youtube.comchicagoymc post
a

Launched Launched Launched &
company page company page & managed 30 accts.
claimed all Google with over 50
Places authors

Website & CMS

Launched, managed & supported main site Used SharePoint 2007 at YUSA for e-learning
plus 30 subsites. Created regular content. & team collaboration.
www.ymcachicago.org Used & assisted in implementing SharePoint
2010 for association Intranet at Chicago Y.

My personal blog: Built, launched & manage Used RSS alerts as listening
steveheye.blogspot.com www.leapoffaithartsministries.org tool and created feeds to
automate content sharing

Also have experience with Blackbaud NetCommunities, Adobe Contribute and CommunityZero

Project Management Experience
Infrastructure
Implementation
Software Testing
Resource Creation
My version
Events
PEOPLE

Good PM =
Managing
PROCESS TOOLS Expectations

Managing Business Process
has to
PEOPLE
include
•Process Mapping
•Business Needs
PROCESS TOOLS •Staff Training
•Staff Skills
•Culture

Diversity of experience and skills
Comprehensive
YMCA
understanding

Technology Nonprofit
strategy technology

Social Media IT Alignment
and web

Learn more about Steve Heye
on his Heye-Tech Blog
Pronounced (Hi-Tech)
.

http://steveheye.blogspot.com

A content strategy... is not a single solution or a single deliverable It is a detailed process and an aggressive mindset It is a continual process of improvement, focused on the use of content and content messaging and focus to achieve strategic organizational goals If you're in tune with the realization that the content that you market for your business is constantly evolving - you're practicing Content Strategy

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IBM Connections is a great piece of software. It is not designed to solve certain business cases though. As a matter of fact, people have to find ways to map their business cases to IBM Connections. Moreover IBM Connections is an empty shell and heavily relies on people to use the system. People only tend to use systems though if they find valuable content that helps solving daily problems. But that content has to be provided by people so it is like chasing one’s own tail. These are two crucial points that make IBM Connections adoption a difficult task. One strategy to overcome this is to install Community Managers who work with users to find ways to map their business cases to IBM Connections. Another strategy is to automatically provide and migrate content from other systems into Connections in order to get and keep the system alive and kicking. We will discuss this and show how to deal with it in order to make a Connections roll-out and the product life thereafter a success.

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From the 2018 NTEN Nonprofit Technology Conference. Capacity seems to be a hot buzzword, but do we really know what it means and how it relates to how we run our nonprofit? This session will walk through a definition of capacity, share some models and tools to assess capacity, and go through some real world examples of how this plays out at nonprofits. Technology has a large role to play in building and accelerating capacity, but often it is just one of the many tools you need. Learning Outcomes Discuss the definition and concept of capacity Tie the understanding of capacity to plans and the operations of a nonprofit Learn ways to assess capacity through different models

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Who Is Steve Heye?

1. Who is Steve Heye?

2. Steve Heye - Timeline Job = Experience Learned ─ Teen Volunteer Program Delivery - ─ Internship Director - ─ TrainerSupervisor Supervision - ─ Finance Director Operations - ─ Trainer Training - ─ Systems Analyst Technical - ─ Tech. Consultant Best Practices - ─Digital Content Mgr MarComm -

3. The side The people see Business side • Passionate • Tactical • Mission-focused • Task-driven • Strategic • Assertive • Creative • Collaborative • Outspoken • Enabling • Energetic • Analytical • Humor • Fiscal

4. Social Media Prof. Experience Launched & managed Launched & Tweeted for Launched channel, Created Social 30 pages w 50 authors full association edited & posted videos Media Listening facebook.comymcachicago twitter.comymcachicago youtube.comchicagoymc post a Launched Launched Launched & company page company page & managed 30 accts. claimed all Google with over 50 Places authors

5. Website & CMS Launched, managed & supported main site Used SharePoint 2007 at YUSA for e-learning plus 30 subsites. Created regular content. & team collaboration. www.ymcachicago.org Used & assisted in implementing SharePoint 2010 for association Intranet at Chicago Y. My personal blog: Built, launched & manage Used RSS alerts as listening steveheye.blogspot.com www.leapoffaithartsministries.org tool and created feeds to automate content sharing Also have experience with Blackbaud NetCommunities, Adobe Contribute and CommunityZero

6. Project Management Experience Infrastructure Implementation Software Testing Resource Creation My version Events PEOPLE Good PM = Managing PROCESS TOOLS Expectations

7. Managing Business Process has to PEOPLE include •Process Mapping •Business Needs PROCESS TOOLS •Staff Training •Staff Skills •Culture

8. Diversity of experience and skills Comprehensive YMCA understanding Technology Nonprofit strategy technology Social Media IT Alignment and web

9. Learn more about Steve Heye on his Heye-Tech Blog Pronounced (Hi-Tech) . http://steveheye.blogspot.com

Who Is Steve Heye?

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