Uploaded bySteve Heye
Tech Planning Smack Down! Tactical Vs. Strategic Vs. Missional
The document outlines steps for technology planning and assessment in organizations, highlighting methodologies to categorize tasks based on urgency, importance, and implementation complexity. It emphasizes the need for a common language for discussing technology, incorporating tactical, strategic, and missional perspectives to align technology with organizational goals. Additionally, it encourages evaluation and ongoing review to adapt technology strategies according to changing organizational needs.
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Tech Planning Smack Down! Tactical Vs. Strategic Vs. Missional
- 1. Tech Planning Smack Down #14NTCsmack LindsayBealko @lindsaybealko Andrea Berry @idealware Steve Heye @steveheye
- 2. Source: https://www.stephencovey.com/about/about.php Step 1:Sort Homeruns from Sugar 1 43 2 Urgent Not Urgent NotImportantImportant
- 3. Step 2: SortHomeruns from Bunts BIG Hits Quick Wins Leave for now Nice to have Implementation Complexity • Degree of specialization • # of processes, dependencies • Cost & timeline Potential Benefit • Strategic value/program impact • Dollars saved/earned • Increased services offered / clients served • Risk decreasedAdapted from TechBridge model
- 4. 5 Find a modelto help you assess current state & to provide a common language to talk about tech. #NTCsmack @LindsayBealko @idealware @SteveHeye Tactical Strategic Missional
- 5. What • Security &policies • Infrastructure • Core Technology • Potential single points of failure Who • Small team • Tech staff or vendor When • Best place to start • Continual review • During budgeting • If a critical issue arises How • Inventory • Replacement plan • Gap analysis • Risk assessment Tactical #NTCsmack @LindsayBealko @idealware @SteveHeye
- 6. What • People &Processes • Software • Data management • Communication tools Who • Leadership • Cross functional team – key stakeholders • Tech staff or vendor When • Annual • Around budgeting cycle • Tied to org planning cycle How • Build from existing goals/plans • Stakeholder input • Process mapping • Governance team Strategic #NTCsmack @LindsayBealko @idealware @SteveHeye
- 7. What • Emerging needsor opportunities • Client-facing, transformative solutions • Emerging Technology • Enterprise platforms • Sector tech – Big data Who • Clients or beneficiaries • Sector collaboration • Outside experts • Tech staff or vendor When • At least every few years • Based on org’s readiness and/or opportunities How • Client surveys and shared design approach • Inspiration from outside orgs • Partnerships and collaborations • Compare sector needs to org capacity Missional #NTCsmack @LindsayBealko @idealware @SteveHeye
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- 9. Strategic Planning: OneTactic Start with your org’s BHAGs for the next 1-3 years (from strategic plan, annual plan, etc.) Increase clients served / diversity of clients served, Improve financial stability, Enhance organization’s visibility, Form new partnerships… THEN and only then, consider: “How can technology play a role in helping us reach these goals?”
- 10. Review: Make itHappen Tactical Strategic Missional Planning Focus on a solid foundation (network, hardware & software) for efficiency/stability Integrate tools, people and process to improve effectiveness, then expand to org goals Align technology and innovate to make an impact & add value Implementing Focus on IT, stability & basic support Cross Departmental, build collaboration & skills Change program/ service delivery & organization culture Budgeting Replace & upgrade based on software/hardware inventory, services & support, build IT skills Include process improvement, training and support Allow for experimentation, innovation and technology fund Tactical Strategic & tactical 11 #NTCsmack @LindsayBealko @idealware @SteveHeye
- 11. 12 Find a modelto help you assess current state & to provide a common language to talk about tech. #NTCsmack @LindsayBealko @idealware @SteveHeye Tactical Strategic Missional
- 12. What did youthink? Evaluate this session! Or, search by session title or code (2119) at: www.nten.org/ntc/eval When you evaluate a session, you will be entered to win a prize! Lindsay Bealko @lindsaybealko Andrea Berry @idealware Steve Heye @steveheye