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Who has the crystal ball for moving
forward with Digital Assessment?
Professor Denise Whitelock
The Open University
Denise.whitelock@open.ac.uk
2
• Students
• Awarding Bodies
• Teachers
• Researchers
• Software developers
• Disrupters
Content
Who is crystal ball gazing?
Denise Whitelock April 2018
3
www.storiesabout.com
www.storiesabout.com/c
reativepdp
c.mckillop@rgu.ac.uk
Students
Students’ feelings about Assessment
Denise Whitelock April 2018
4
Students’ feelings about Assessment
Students
Denise Whitelock April 2018
5
•Constructivist
Learning – Push
•Institutional
reliability and
accountability – Pull
Awarding Bodies
The e-Assessment and automatic feedback Challenge
Denise Whitelock April 2018
6
Grand Challenge representing analysis of learning that can be readily understood
Awarding Bodies
Denise Whitelock April 2018
7
A CALL system designed to
enable students to:
• Independently practise
sentence translation
• Receive immediate (and
robust) feedback on all
errors
• Attend immediately to the
feedback (before
fossilisation can occur)
Teachers
The LISC solution: developed by Ali Fowler
Denise Whitelock April 2018
8
How is the final mark arrived at in the LISC System?
• The two submissions are unequally weighted
• Best to give more weight to the first
attempt
• since this ensures that students give
careful consideration to the
construction of their first answer
• but can improve their mark by refining
the answer
• The marks ratio can vary (depending on
assessment/feedback type)
• the more information given in the
feedback, the lower the weight the
second mark should carry
Teachers
Denise Whitelock April 2018
9
Supporting Students Anxiety
• Maintain empathy
with the Learner
• Socio e-emotive
content
• Advice for Action
Students
Denise Whitelock April 2018
10
Evidence from literature re Praise feedback for Open Comment
• Praise for ability per se
can hinder learning
(Mueller & Dweck, 1998)
• Praise = being clever
• Negative feedback now
without ability
• Disempowering and
demoralising
Researchers
Denise Whitelock April 2018
11
Mueller & Dweck (1998)
Researchers
• Raven’s Matrices (IQ)
• First test pupils praise either for effort or ability
• Second test most difficult
• Third test medium difficulty. Score up 1 points for pupils praised for
effort. Down 1 point ability
Denise Whitelock April 2018
How does feedback effect mindsets?
1.Your intelligence is
something very basic
about you that you can’t
change very much
2.You can learn new
things but you can’t
really change how
intelligent you are
3. No matter how
much intelligence
you have you can
always change it
quite a bit
4. You can always
substantially change
how intelligent you
are
Denise Whitelock April 2018
Mindsets (Dweck, 2006)
Fixed mindset
• Super sensitive about
being wrong
• Always trying to prove
themselves
Growth mindset
• Stretch themselves
• Confront obstacles as
challenges
• Lack of tension when
learning as they know
they are novices and
can improve
Denise Whitelock April 2018
Denise Whitelock April 2018
Teachers
• STAGE 1a: DETECT ERRORS E.g. Incorrect dates, facts.
(Incorrect inferences and causality is dealt with below)
• Instead of concentrating on X, think about Y in order to
answer this question Recognise effort (Dweck) and
encourage to have another go
• You have done well to start answering this question but
perhaps you misunderstood it. Instead of thinking about X
which did not…….. Consider Y
15
Stages of analysis by computer of students’ free text entry for Open Comment:
advice with respect to content (socio-emotional support stylised example)
Denise Whitelock April 2018
16
• STAGE 2a: REVEAL FIRST
OMISSION
• Consider the role of Z in your
answer Praise what is correct and
point out what is missing Good but
now consider the role X plays in
your answer
• STAGE 2b: REVEAL SECOND
OMISSION
• Consider the role of P in your
answer Praise what is correct and
point out what is missing Yes but
also consider P. Would it have
produced the same result if P is
neglected?
Denise Whitelock April 2018
Teachers
Computer analysis continued
17
• STAGE 3:REQUEST CLARIFICATION
OF KEY POINT 1
• STAGE 4:REQUEST FURTHER
ANALYSIS OF KEY POINT 1(Stages 3
and 4 repeated with all the key points)
• STAGE 5:REQUEST THE INFERENCE
FROM THE ANALYSIS OF KEY POINT
1 IF IT IS MISSING
• STAGE 6:REQUEST THE INFERENCE
FROM THE ANALYSIS OF KEY POINT
1 IF IT IS NOT COMPLETE
• STAGE 7:CHECK THE CAUSALITY
• STAGE 8:REQUEST ALL THE
CAUSAL FACTORS ARE WEIGHTED
Teachers
Final stages of analysis
Denise Whitelock April 2018
Teachers
•Difficult at times to receive written feedback
•Not just a cognitive response
•How can Bales help?
18
What about emotional support in the feedback?
Denise Whitelock April 2018
19
Coding the tutor comments
Teachers
Bales’ Interaction Process
Denise Whitelock April 2018
Teachers
20
Identifying trends: H801
Graph to show conflated Bale’s categories against mean number of incidences in H801 scripts
Denise Whitelock April 2018
DMW AHE Conference June 2017
DMW AHE Conference June 2017
SAFeSEA
Professor Denise Whitelock
Professor John Richardson
Professor Stephen Pulman
An automated
tool supporting
online writing
and assessment
of essays
providing
accurate
targeted
feedback
SAFeSEA: Supportive Automated Feedback for
Short Essay Answers
Denise Whitelock April 2018
24
• No tutor support for drafts of first
assignment
• Reduce dropout rate with
automatic feedback?
• Effect of summaristion
• What are the beneficial factors?
• Correlate measures of learner
activity and essay improvement
• http://www.open.ac.uk/iet/main/res
earch-innovation/research-
projects/supportive-automated-
feedback-short-essay-answers
Denise Whitelock April 2018
Researchers
About SAFeSEA
Researchers
• The system’s focus is to present summaries of students’ own work
in different ways, to encourage them to reflect constructively on what
they have written.
• In other words Open Essayist tells them from its analysis what are the
most important or key points in their essay. They can then think about
whether that was what they intended to emphasise in their essay. If
not then they can make the appropriate changes.
• A very important aspect of the OpenEssayist system is that it will not
tell students what to write, or how to rewrite sections of their essay,
or even what is correct or incorrect in their essay.
25
OpenEssayist: What it tells you
Denise Whitelock April 2018
Researchers
• Three aspects of the students’ essays are analysed by the system:
• the structure of the essay (which paragraphs constitute the
introduction, the conclusion, the discussion sections, etc.),
• the key words and key phrases of their essay (which are the
most important words and phrases, the ones that are most
representative of the essay's overall meaning)
• the key sentences of their essay (which are whole sentences that
are most representative of the essay's overall meaning).
26
OpenEssayist: How it gives Feedback
Denise Whitelock April 2018
Researchers
28
Sample key phrases dispersion plot
Denise Whitelock April 2018
Researchers
•Used by MAODE students
•Positive correlations
1. Grades for Essay 1 and number of drafts (r=+0.41)
2. Number of site visits and number of drafts (r=+0.65)
3. Number of visits and grade for Essay 2 was significant
one tailed test (r=+0.5)
4. Mean grade for overall module for students in cohort who
used OpenEssayist (64.2) and students in previous cohort
(53.7) (p=0.4)
29
Grades and use of OpenEssayist with H817
Denise Whitelock April 2018
Researchers
30
Short text for illustration of Rainbow Diagrams
Denise Whitelock April 2018
Researchers
31
Sentence graph of short text
Denise Whitelock April 2018
Researchers
32
Pretend essay: 10 identical paragraphs
Denise Whitelock April 2018
Researchers
33
Pretend essay: 50 identical sentences
Denise Whitelock April 2018
Researchers
34
Stanford University Boothe Prize essay
Denise Whitelock April 2018
OU Essay awarded high grade
Denise Whitelock April 2018
OU essay awarded low grade
Denise Whitelock April 2018
Researchers
•Multivariate analysis of variance on marks awarded to 45 students
•Submitted two essays
•Rainbow diagrams produced from these essays and rated as high,
medium or low attainment
•Covariate showed a significant relationship with the marks
•F(1, 43) = 5.92, p = .01 using a directional test
•Essays rated as high would be expected to receive 8.56 percentage
points more than essays rated as medium
•17.2 percentage points higher than essays rated from rainbow diagrams
as low
37
Rainbow diagrams related to mark awarded
Denise Whitelock April 2018
38
How about anywhere anytime testing? TeSLA: Adaptive Trust based e-Assessment
• AIM: Secure & reliable online
assessment
• TECHNOLOGIES: Voice/face
recognition, keystoke pattern
detection, anti-plagiarism and
forensic analysis
• 18 European partners, OUUK
responsible for evaluation
http://tesla-project.eu/
Software Developers
Denise Whitelock April 2018
39
TeSLA PARTICIPANTS IN RECENT PILOT STUDY
Denise Whitelock April 2018
40
• There are three universities OUNL (75%) OUUK( 79%) and UOC (82%) whose students trust an on
online system, more than those from other institutions.
• There are also four universities, AU (24%), JYU (26%), SU (25%) and TUS (21%), where more students
do not trust a fully online assessment.
• Students from AU (76%) andTUS (78%) are less used to online assessment.
• Students from TUS (22%) , SU (15.5%) and AU (7.8%) are less aware of academic malpractices
than from OUUK (1.9%) , UOC (4.0%) and OUNL (1.1%).
• Most of the students from the test universities identified some advantages to online assessment with
authentication, such as; improves rigour and proves submission of original own work.
"I find the controversy of e-identity practice controversial.
Academic studies on e-identity, identity number, etc. warn us
that they can turn us into a surveillance society.” Student from
AU
“It is still a very green project, so trust will not be gained
overnight”. Student from UOC
• Only an average of 20% of students are willing to share personal
data.
Students views onTrust and possible explanations (3a)
Denise Whitelock April 2018
41
•Commercial
companies
•Private online
learning institutions
•Government
policies for shorter,
cheaper courses
Disrupters
Drivers for disruption
Denise Whitelock April 2018
42
Artificial Intelligence for business
• Microsoft Azure
• Dixons’ Cami – opening a
dialogue for car sales
• Carnival Maritime tracks
and predicts water use to
keep a cruise ship in
working order
Disrupters
Denise Whitelock April 2018
43
• Chatbox
recommender
systems
• Assessment
feedback from your
own personal robot
Denise Whitelock April 2018
Disrupters
AI for Education
Disrupters
44Denise Whitelock April 2018

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Who has the crystal ball for moving forward with Digital Assessment?

  • 1. Who has the crystal ball for moving forward with Digital Assessment? Professor Denise Whitelock The Open University Denise.whitelock@open.ac.uk
  • 2. 2 • Students • Awarding Bodies • Teachers • Researchers • Software developers • Disrupters Content Who is crystal ball gazing? Denise Whitelock April 2018
  • 4. 4 Students’ feelings about Assessment Students Denise Whitelock April 2018
  • 5. 5 •Constructivist Learning – Push •Institutional reliability and accountability – Pull Awarding Bodies The e-Assessment and automatic feedback Challenge Denise Whitelock April 2018
  • 6. 6 Grand Challenge representing analysis of learning that can be readily understood Awarding Bodies Denise Whitelock April 2018
  • 7. 7 A CALL system designed to enable students to: • Independently practise sentence translation • Receive immediate (and robust) feedback on all errors • Attend immediately to the feedback (before fossilisation can occur) Teachers The LISC solution: developed by Ali Fowler Denise Whitelock April 2018
  • 8. 8 How is the final mark arrived at in the LISC System? • The two submissions are unequally weighted • Best to give more weight to the first attempt • since this ensures that students give careful consideration to the construction of their first answer • but can improve their mark by refining the answer • The marks ratio can vary (depending on assessment/feedback type) • the more information given in the feedback, the lower the weight the second mark should carry Teachers Denise Whitelock April 2018
  • 9. 9 Supporting Students Anxiety • Maintain empathy with the Learner • Socio e-emotive content • Advice for Action Students Denise Whitelock April 2018
  • 10. 10 Evidence from literature re Praise feedback for Open Comment • Praise for ability per se can hinder learning (Mueller & Dweck, 1998) • Praise = being clever • Negative feedback now without ability • Disempowering and demoralising Researchers Denise Whitelock April 2018
  • 11. 11 Mueller & Dweck (1998) Researchers • Raven’s Matrices (IQ) • First test pupils praise either for effort or ability • Second test most difficult • Third test medium difficulty. Score up 1 points for pupils praised for effort. Down 1 point ability Denise Whitelock April 2018
  • 12. How does feedback effect mindsets? 1.Your intelligence is something very basic about you that you can’t change very much 2.You can learn new things but you can’t really change how intelligent you are 3. No matter how much intelligence you have you can always change it quite a bit 4. You can always substantially change how intelligent you are Denise Whitelock April 2018
  • 13. Mindsets (Dweck, 2006) Fixed mindset • Super sensitive about being wrong • Always trying to prove themselves Growth mindset • Stretch themselves • Confront obstacles as challenges • Lack of tension when learning as they know they are novices and can improve Denise Whitelock April 2018
  • 15. Teachers • STAGE 1a: DETECT ERRORS E.g. Incorrect dates, facts. (Incorrect inferences and causality is dealt with below) • Instead of concentrating on X, think about Y in order to answer this question Recognise effort (Dweck) and encourage to have another go • You have done well to start answering this question but perhaps you misunderstood it. Instead of thinking about X which did not…….. Consider Y 15 Stages of analysis by computer of students’ free text entry for Open Comment: advice with respect to content (socio-emotional support stylised example) Denise Whitelock April 2018
  • 16. 16 • STAGE 2a: REVEAL FIRST OMISSION • Consider the role of Z in your answer Praise what is correct and point out what is missing Good but now consider the role X plays in your answer • STAGE 2b: REVEAL SECOND OMISSION • Consider the role of P in your answer Praise what is correct and point out what is missing Yes but also consider P. Would it have produced the same result if P is neglected? Denise Whitelock April 2018 Teachers Computer analysis continued
  • 17. 17 • STAGE 3:REQUEST CLARIFICATION OF KEY POINT 1 • STAGE 4:REQUEST FURTHER ANALYSIS OF KEY POINT 1(Stages 3 and 4 repeated with all the key points) • STAGE 5:REQUEST THE INFERENCE FROM THE ANALYSIS OF KEY POINT 1 IF IT IS MISSING • STAGE 6:REQUEST THE INFERENCE FROM THE ANALYSIS OF KEY POINT 1 IF IT IS NOT COMPLETE • STAGE 7:CHECK THE CAUSALITY • STAGE 8:REQUEST ALL THE CAUSAL FACTORS ARE WEIGHTED Teachers Final stages of analysis Denise Whitelock April 2018
  • 18. Teachers •Difficult at times to receive written feedback •Not just a cognitive response •How can Bales help? 18 What about emotional support in the feedback? Denise Whitelock April 2018
  • 19. 19 Coding the tutor comments Teachers Bales’ Interaction Process Denise Whitelock April 2018
  • 20. Teachers 20 Identifying trends: H801 Graph to show conflated Bale’s categories against mean number of incidences in H801 scripts Denise Whitelock April 2018
  • 21. DMW AHE Conference June 2017
  • 22. DMW AHE Conference June 2017
  • 23. SAFeSEA Professor Denise Whitelock Professor John Richardson Professor Stephen Pulman An automated tool supporting online writing and assessment of essays providing accurate targeted feedback SAFeSEA: Supportive Automated Feedback for Short Essay Answers Denise Whitelock April 2018
  • 24. 24 • No tutor support for drafts of first assignment • Reduce dropout rate with automatic feedback? • Effect of summaristion • What are the beneficial factors? • Correlate measures of learner activity and essay improvement • http://www.open.ac.uk/iet/main/res earch-innovation/research- projects/supportive-automated- feedback-short-essay-answers Denise Whitelock April 2018 Researchers About SAFeSEA
  • 25. Researchers • The system’s focus is to present summaries of students’ own work in different ways, to encourage them to reflect constructively on what they have written. • In other words Open Essayist tells them from its analysis what are the most important or key points in their essay. They can then think about whether that was what they intended to emphasise in their essay. If not then they can make the appropriate changes. • A very important aspect of the OpenEssayist system is that it will not tell students what to write, or how to rewrite sections of their essay, or even what is correct or incorrect in their essay. 25 OpenEssayist: What it tells you Denise Whitelock April 2018
  • 26. Researchers • Three aspects of the students’ essays are analysed by the system: • the structure of the essay (which paragraphs constitute the introduction, the conclusion, the discussion sections, etc.), • the key words and key phrases of their essay (which are the most important words and phrases, the ones that are most representative of the essay's overall meaning) • the key sentences of their essay (which are whole sentences that are most representative of the essay's overall meaning). 26 OpenEssayist: How it gives Feedback Denise Whitelock April 2018
  • 27.
  • 28. Researchers 28 Sample key phrases dispersion plot Denise Whitelock April 2018
  • 29. Researchers •Used by MAODE students •Positive correlations 1. Grades for Essay 1 and number of drafts (r=+0.41) 2. Number of site visits and number of drafts (r=+0.65) 3. Number of visits and grade for Essay 2 was significant one tailed test (r=+0.5) 4. Mean grade for overall module for students in cohort who used OpenEssayist (64.2) and students in previous cohort (53.7) (p=0.4) 29 Grades and use of OpenEssayist with H817 Denise Whitelock April 2018
  • 30. Researchers 30 Short text for illustration of Rainbow Diagrams Denise Whitelock April 2018
  • 31. Researchers 31 Sentence graph of short text Denise Whitelock April 2018
  • 32. Researchers 32 Pretend essay: 10 identical paragraphs Denise Whitelock April 2018
  • 33. Researchers 33 Pretend essay: 50 identical sentences Denise Whitelock April 2018
  • 34. Researchers 34 Stanford University Boothe Prize essay Denise Whitelock April 2018
  • 35. OU Essay awarded high grade Denise Whitelock April 2018
  • 36. OU essay awarded low grade Denise Whitelock April 2018
  • 37. Researchers •Multivariate analysis of variance on marks awarded to 45 students •Submitted two essays •Rainbow diagrams produced from these essays and rated as high, medium or low attainment •Covariate showed a significant relationship with the marks •F(1, 43) = 5.92, p = .01 using a directional test •Essays rated as high would be expected to receive 8.56 percentage points more than essays rated as medium •17.2 percentage points higher than essays rated from rainbow diagrams as low 37 Rainbow diagrams related to mark awarded Denise Whitelock April 2018
  • 38. 38 How about anywhere anytime testing? TeSLA: Adaptive Trust based e-Assessment • AIM: Secure & reliable online assessment • TECHNOLOGIES: Voice/face recognition, keystoke pattern detection, anti-plagiarism and forensic analysis • 18 European partners, OUUK responsible for evaluation http://tesla-project.eu/ Software Developers Denise Whitelock April 2018
  • 39. 39 TeSLA PARTICIPANTS IN RECENT PILOT STUDY Denise Whitelock April 2018
  • 40. 40 • There are three universities OUNL (75%) OUUK( 79%) and UOC (82%) whose students trust an on online system, more than those from other institutions. • There are also four universities, AU (24%), JYU (26%), SU (25%) and TUS (21%), where more students do not trust a fully online assessment. • Students from AU (76%) andTUS (78%) are less used to online assessment. • Students from TUS (22%) , SU (15.5%) and AU (7.8%) are less aware of academic malpractices than from OUUK (1.9%) , UOC (4.0%) and OUNL (1.1%). • Most of the students from the test universities identified some advantages to online assessment with authentication, such as; improves rigour and proves submission of original own work. "I find the controversy of e-identity practice controversial. Academic studies on e-identity, identity number, etc. warn us that they can turn us into a surveillance society.” Student from AU “It is still a very green project, so trust will not be gained overnight”. Student from UOC • Only an average of 20% of students are willing to share personal data. Students views onTrust and possible explanations (3a) Denise Whitelock April 2018
  • 41. 41 •Commercial companies •Private online learning institutions •Government policies for shorter, cheaper courses Disrupters Drivers for disruption Denise Whitelock April 2018
  • 42. 42 Artificial Intelligence for business • Microsoft Azure • Dixons’ Cami – opening a dialogue for car sales • Carnival Maritime tracks and predicts water use to keep a cruise ship in working order Disrupters Denise Whitelock April 2018
  • 43. 43 • Chatbox recommender systems • Assessment feedback from your own personal robot Denise Whitelock April 2018 Disrupters AI for Education