This document discusses the importance of disaster preparedness and having an emergency plan. It recommends individuals and organizations ask themselves questions to determine their immediate needs and how to protect themselves and others in case of a disaster. The document also explains that when a major disaster occurs, help is often needed from private organizations and coordinating response efforts can make organizations more efficient. It introduces VOAD as a coalition that works to ensure effective disaster response through cooperation, communication, coordination and collaboration between organizations.

3. Before disaster strikes Whether you are an individual, a family, a business or a municipal entity, it is very important to have an emergency plan in case a disaster occurs.

12. What does VOAD do? Members of VOAD provide a variety of services, which address the four phases of disaster.