What happens when disaster strikes is an unfortunate twist of fate.
What happens afterwards is our responsibility…
When disaster strikes…Some people are given a burden:The burden of enduring the disaster and the conditions that follow
When disaster strikes…Some people are given a gift:The gift of being sparedfrom disaster.
How can we not use our gift to lift the burden of others?
Disaster Response Lies…Only experts can help.You will be a burden in the field.We don’t need anything, we have all we need.Do not send clothes or food, send money.
We all can respond…And guarantee an efficient response…Donate Action, not money, not words…But how?
Disaster Response Basics:You can be useful in the field if…Bring your own supplies and food to the field.Or buy them locally if possible.Engage the local stakeholders and work for them, with them.Are connected.Have independent mobility.Listen, learn, respect.
Relief 2.0 (what is it?)A focus on running the last mile in disaster relief through independent units of local stakeholders and foreign volunteers in the field supported by mobile technologies and social networksto fill the gaps created by bureaucracy and slow response from top-down hierarchies.
Relief 2.0 (how does it work?)Individuals and organizations report incidents, needs and requests from the fieldusing their mobile phones and the Internet.These incidents are reviewed, verified, completed, enhanced and their information spread to othersby other individuals and groups on social networks until they are addressed, solved or matchedwith someone who can takes care of it.
Relief 2.0 (how does it work?)Individuals and organizations in the fieldreport specific needs or incidentsusing their mobile phones and the Internet.These incidents are reviewed, verified, completed, enhanced and their information spread to othersBy individuals and groups on social networksHousewives, youngsters, volunteers, anyone. until they are addressed, solved or matchedwith someone who takes care of it.
Relief 2.0 (the last mile)Small independent units then complete the cycle by actually addressing those issues and delivering the response required and supported by the social network.
Beyond disaster response
We know that people respond to calls for helpSo why are we failing so badly?
Is helping any help?Not really…At least not in the way we are doing it…
Often when we help…We make life decisions forthose we are helping.
Often when we help…We fail to see the whole pictureand feel content to help.
Often when we help…We search the approach most efficient to us not to those we are trying to help.
Often when we help…We destroy the very same environment we are trying to help.
Often when we help…we displace local capacity.
Often when we help…we measure our success by the delivery of help or completion of actions not actual impact.
So then whatcan we do?
NEVER HELP:enable, engage, empowerand connect…
When disaster strikes…the physical infrastructure is destroyed.
When disaster strikes…The social infrastructure remains, people’s capacity is untouched…
What appears to be random or chaosis neither…
There is order, social structure…
There is people,like you and me, willing and able.
Who are the people who survive disaster?
Disasters create survivors,they don’t create refugees.It is the conventional relief system what turns survivors into refugees.
Disasters do not destroy knowledge or capacityTeachers are still teachers, doctors are still doctors, nurses are still nurses, carpenters are still carpenters…
Disaster recovery with dignity, inclusion, generation and distribution of wealthBusinesses working with businesses to get back on trackand jumpstarting the economy to serve people
What happens to your donations?
Disaster Relief with dignity, inclusion, generation and distribution of wealth…
Relief 2.0 Enterprise NowWe need to start working with disaster survivors and enable them as entrepreneurs before they are turned into refugees by conventional relief.
Relief 2.0 B2BMatching shops and businesses affected by disaster with same-trade businesses in non-affected areas and enable collaboration to get businessesto re-open as soon as possible.
Relief 2.0 B2BIt’s not charity, it’s not donation.Both businesses reach a collaborative  business agreement:36 months low interest loan, restore inventory, line of credit, etc.It’s a business deal that preserves their dignity.
Our PartnersNational University of Singapore Entrepreneurship Centre.Stanford University Persuasive Technology Lab.Grameen Creative Lab @ Kyushu University.
Action Plan and StepsIdentify and Engage Local Stakeholdersand Potential Partners.Business and Business Associations.Complete Census of Businesses in the Field.Engage them to understand their needs, hopes, plans and expectation.
www.relief20.com

Relief 2.0, B2B and Enterprise

  • 2.
    What happens whendisaster strikes is an unfortunate twist of fate.
  • 3.
    What happens afterwardsis our responsibility…
  • 4.
    When disaster strikes…Somepeople are given a burden:The burden of enduring the disaster and the conditions that follow
  • 5.
    When disaster strikes…Somepeople are given a gift:The gift of being sparedfrom disaster.
  • 6.
    How can wenot use our gift to lift the burden of others?
  • 7.
    Disaster Response Lies…Onlyexperts can help.You will be a burden in the field.We don’t need anything, we have all we need.Do not send clothes or food, send money.
  • 8.
    We all canrespond…And guarantee an efficient response…Donate Action, not money, not words…But how?
  • 9.
    Disaster Response Basics:Youcan be useful in the field if…Bring your own supplies and food to the field.Or buy them locally if possible.Engage the local stakeholders and work for them, with them.Are connected.Have independent mobility.Listen, learn, respect.
  • 10.
    Relief 2.0 (whatis it?)A focus on running the last mile in disaster relief through independent units of local stakeholders and foreign volunteers in the field supported by mobile technologies and social networksto fill the gaps created by bureaucracy and slow response from top-down hierarchies.
  • 11.
    Relief 2.0 (howdoes it work?)Individuals and organizations report incidents, needs and requests from the fieldusing their mobile phones and the Internet.These incidents are reviewed, verified, completed, enhanced and their information spread to othersby other individuals and groups on social networks until they are addressed, solved or matchedwith someone who can takes care of it.
  • 12.
    Relief 2.0 (howdoes it work?)Individuals and organizations in the fieldreport specific needs or incidentsusing their mobile phones and the Internet.These incidents are reviewed, verified, completed, enhanced and their information spread to othersBy individuals and groups on social networksHousewives, youngsters, volunteers, anyone. until they are addressed, solved or matchedwith someone who takes care of it.
  • 13.
    Relief 2.0 (thelast mile)Small independent units then complete the cycle by actually addressing those issues and delivering the response required and supported by the social network.
  • 15.
  • 16.
    We know thatpeople respond to calls for helpSo why are we failing so badly?
  • 17.
    Is helping anyhelp?Not really…At least not in the way we are doing it…
  • 18.
    Often when wehelp…We make life decisions forthose we are helping.
  • 19.
    Often when wehelp…We fail to see the whole pictureand feel content to help.
  • 20.
    Often when wehelp…We search the approach most efficient to us not to those we are trying to help.
  • 21.
    Often when wehelp…We destroy the very same environment we are trying to help.
  • 22.
    Often when wehelp…we displace local capacity.
  • 23.
    Often when wehelp…we measure our success by the delivery of help or completion of actions not actual impact.
  • 24.
  • 25.
    NEVER HELP:enable, engage,empowerand connect…
  • 26.
    When disaster strikes…thephysical infrastructure is destroyed.
  • 27.
    When disaster strikes…Thesocial infrastructure remains, people’s capacity is untouched…
  • 28.
    What appears tobe random or chaosis neither…
  • 29.
    There is order,social structure…
  • 30.
    There is people,likeyou and me, willing and able.
  • 31.
    Who are thepeople who survive disaster?
  • 32.
    Disasters create survivors,theydon’t create refugees.It is the conventional relief system what turns survivors into refugees.
  • 33.
    Disasters do notdestroy knowledge or capacityTeachers are still teachers, doctors are still doctors, nurses are still nurses, carpenters are still carpenters…
  • 34.
    Disaster recovery withdignity, inclusion, generation and distribution of wealthBusinesses working with businesses to get back on trackand jumpstarting the economy to serve people
  • 35.
    What happens toyour donations?
  • 36.
    Disaster Relief withdignity, inclusion, generation and distribution of wealth…
  • 37.
    Relief 2.0 EnterpriseNowWe need to start working with disaster survivors and enable them as entrepreneurs before they are turned into refugees by conventional relief.
  • 38.
    Relief 2.0 B2BMatchingshops and businesses affected by disaster with same-trade businesses in non-affected areas and enable collaboration to get businessesto re-open as soon as possible.
  • 39.
    Relief 2.0 B2BIt’snot charity, it’s not donation.Both businesses reach a collaborative business agreement:36 months low interest loan, restore inventory, line of credit, etc.It’s a business deal that preserves their dignity.
  • 40.
    Our PartnersNational Universityof Singapore Entrepreneurship Centre.Stanford University Persuasive Technology Lab.Grameen Creative Lab @ Kyushu University.
  • 41.
    Action Plan andStepsIdentify and Engage Local Stakeholdersand Potential Partners.Business and Business Associations.Complete Census of Businesses in the Field.Engage them to understand their needs, hopes, plans and expectation.
  • 42.
  • 43.
  • 44.
    Mobile: +81-804-346-6176 Pictures:Ishinomaki2011, Robin LowHaiti 2010, Carlos Miranda Levy