When Civil Society Changes the World discusses best practices for international non-governmental organizations (NGOs) to improve global governance. Key aspects include maintaining independence from governments by not accepting all grants and having their own ideas. NGOs should also be non-profit focused rather than profit-driven and pursue goals that are widely seen as desirable and legitimate to gain influence and authority to convince governments. Bureaucracy with clear roles, continuity, impartiality, and expertise is also important for NGO credibility and effectiveness.