This document provides definitions and information about conflict management and consensus building for global development. It defines conflict as a natural part of human relationships that can create opportunities for positive change. Conflict transformation is described as creating constructive change processes that reduce violence and increase justice. The document outlines different types and sources of conflicts, as well as styles for managing conflicts and alternative dispute resolution methods. It also discusses different schools of thought around conflict management, resolution, and transformation.

1. GENERA
Consensus for Global Development

2. GENERA
Subject:
Conflict Management
Consensus for Global Development
Presentation addressed to :
Business Advanced Class
19 th February 2014

3. GENERA
DEFINITIONS
“Conflict is a phenomenon of human
creation, located naturally in relationships.
Transforms the events, relationships and
the creators themselves. It is a necessary
element in the construction and
reconstruction of the human transforming
organizational and social realities”
John Paul Lederach
definitions
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4. GENERA
DEFINITIONS
“Conflict transformation is to envision and
respond to the ebb and flow of social
conflict as life-giving opportunities for
creating constructive change processes
that reduce violence, increase justice in
direct interaction and social structures, and
respond to real-life problems in human
relationships.”
John Paul Lederach
definitions
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5. GENERA
TYPES OF CONFLICT
Interpersonal, Intrapersonal, Intergroup
or Intragroup.
SOURCES OF CONFLICT
Economic, Power, Values, Resources, Relationship,
Data, Structural, ...
types & sources
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6. GENERA
A DISPUTE IS NEVER ABOUT WHAT IT
IS ABOUT…
The Facts
The Law(s)
The Positions
Misunderstandings
Perceptions
Emotions
Interests
Concerns
Feelings
Beliefs
Values
Needs
Fears
causes
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7. GENERA
CONFLICT MANAGEMENT STYLES
management styles
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8. GENERA
THE DIAGNOSIS OF CONFLICT
diagnosis
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9. GENERA
THE DIAGNOSIS OF CONFLICT
diagnosis
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10. GENERA
ALTERNATIVE DISPUTE RESOLUTION
METHODS
adr methods
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11. GENERA
SCHOOLS OF THOUGHT
Conflict management – approach is to end conflicts
through different diplomatic initiatives. (Paffenholz)
Conflict resolution – approach is to solve the underlying
causes of conflict and rebuild destroyed relationships
between the parties. (Fisher - Kelman)
Complementary– focuses on the possible congruence
between the 2 above mentioned schools. (Diamond &
Mc Donald)
Conflict transformation – focuses on transformation of
deep-rooted conflicts into peaceful ones, based on a
different understanding of peacebuilding. (Lederach)
Alternative discourse of peacebuilding – points to the
need to refocus on the everyday peace of ordinary
people. (Bendaña – Richmond – Featherstone –
MacGinty)
acció
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12. GENERA
QUOTATIONS
“Peace is not an absence of war, it is a virtue, a state
of mind, a disposition for
benevolence, confidence, justice.”
Baruch Spinoza
Dutch Jewish philosopher (1632 - 1677)
“In dwelling, live close to the ground.
In thinking, keep to the simple.
In conflict, be fair and generous.
In governing, don't try to control.
In work, do what you enjoy.
In family life, be completely present.”
Laozi, Tao Te Ching
valors
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13. GENERA
RECOMMENDED BIBLIOGRAPHY
Robert A. Baruch Bush and Joseph P. Folger. “The Promise of Mediation:
Responding to Conflict Through Empowerment and Recognition”. Jossey-Bass
Publishers, San Francisco 1994
Lawrence E. Susskind, Sarah McKearnen, Jennifer Thomas-Lamar “The
Consensus Building Handbook. A Comprehensive Guide to Reaching
Agreement.” The Consensus Building Institute. Massachusetts Institute of
Technology. SAGE Publications, Inc 1999.
públics
objectiu
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14. Society would be better if instead of focusing
on leading the life of others, every one of us
endeavors more to lead their own life and
learns to be the best version of ourselves.
Thank you for your
attention.
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