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What to do to prepare for 
an OSHA Audit
Meet the Moderator 
Sasha Laferte
Meet the Speaker 
Rick Foote
Talk to us on 
Twitter: 
@Triumvirate 
#OSHA
OSHA Has Been Busy 
• OSHA Conducted 92,000 inspections 
• There were over 188,000 violations cited 
• There was approximately $240 million in 
penalties
Top 10 Violations 
1. Hazard Communication 
2. Respiratory Protection 
3. Electrical ‐ Wiring and 
Equipment 
4. Powered Industrial Trucks 
5. Lockout/Tagout
Top 10 Violations 
6. General Machine Guarding 
7. Electrical Systems Design 
(General) 
8. Personal Protective 
Equipment (General) 
9. Fall protection (Guarding 
Floor/Wall Openings and 
Holes) 
10. Exit routes
Are you ready for OSHA to 
knock at the door?
OSHA Inspections: 
Preparation is Key!
Form a Committee 
• EH&S 
• Facilities Dept. 
• Maintenance 
• Environmental Services 
• Clinical Lab 
• Researcher Admin. 
• Radiology 
• Pharmacy 
• Plant Operators
Organize Internal Resources 
• Preparedness Coordinating Committee 
• Facility Program Managers/Experts 
• Facility Inspector Escorts 
• Logistics and Planning 
• Roles & Responsibilities 
• Communications
Inspection Preparedness 
Coordinating Committee 
• Organizes and facilitates the Opening 
Conference 
• Works out schedule with the inspectors 
• Coordinates inspections with 
department/program managers 
• Conducts daily debriefings 
• Organizes and facilitates the Closing 
Conference
Facility Inspector Escorts 
• Introduces the inspector and convey 
seriousness of the interview. 
• Intercedes when leading questions 
are asked during an interview 
• Tactfully restates misunderstood 
questions to interviewee. 
• Doesn’t allow unqualified people to 
respond to questions
OSHA Inspections - Tips 
• Be Prepared! 
• Maintain up-to-date plans and records 
• Know where documents are; be able to produce them in a 
timely manner 
• Have a Preparedness Plan 
• Records and Documentation Review 
• Assemble materials requested by OSHA 
• Identify conference room (do not use offices) for records 
review 
• Offer only requested documents for specific locations 
• Make duplicate copies of records that they copy
The Inspection
Inspections: Logistics 
and Planning 
• Internal Notification (“The 
British are Coming”) 
• Enacting the Preparedness 
Plan 
• Opening Conference 
• Coordinating a schedule 
with OSHA 
• Debriefings with parties 
inspected
Opening Conference 
• State that the group has been assembled to help 
facilitate the inspectors’ review & provide an open 
communication channel with key facility officials 
• Outline positive working relationship with OSHA 
inspectors 
• Discuss how important compliance is to your facility 
• Who in upper management is involved and how 
often your department meets with them 
• Obtain an understanding of inspection scope
Guidelines: Site Inspection 
• Identify nature and scope of inspection 
• Accompany each inspector at all times 
• Cooperate, but do not offer information not 
requested 
• Duplicate all records copied 
• Take good notes, photographs, split samples 
• Monitor employee interviews 
• Conduct an exit interview for each area to 
get an idea of what they found
Facility Escort Guidelines 
• Restate unclear answers from the 
interviewee to the OSHA inspector. 
• Stay by the inspectors side 
• Take notes 
• During and shortly after the interview 
• Of issues that the inspector notes during the 
inspection 
• Of questions that could not be answered
Taking care of business 
• Fixing Potential Violations 
• As issues are found 
• Prior to OSHA entry 
• Before OSHA finishes for the day 
• Behind the Scenes During the Inspection 
• OSHA Location during the day 
• Fielding questions
Closing Conference 
• Consider having VP level 
representative and 
attorney present 
• Present documentation of 
correction actions taken 
during the inspection 
• Have answers to questions 
that couldn’t be answered 
in the field
More Guidelines 
• Take notes 
• Don’t attempt to deal with hypothetical situations 
• “Fix” simple deficiencies along the way 
• Make a copy of anything given to the inspectors 
• Seek approval for all photos requested by the 
inspectors; take duplicate photos 
• Likewise, take duplicate samples
Guidelines Continued… 
• Don’t offer an opinion or agree/disagree with 
the inspectors 
• Do talk about sports, music, general topics 
• Don’t be their “buddy” or confidant 
• Don’t sign anything 
• Keep them from harm’s way (no confined 
space entry or near high hazard areas)
Guidelines Continued… 
• Don’t offer information unless specifically asked 
• Don’t argue with the inspectors 
• Don’t complain about the regulations 
• Don’t be pushed into giving an answer if you don’t 
know…say that you don’t know 
• Don’t be evasive. Answer directly and succinctly 
• Don’t lie to the inspectors or misrepresent what 
really happens in your area 
• Don’t engage in speculation
Training Requirements
OSHA Regulations Requiring Training 
• 1910.38 - Emergency Action 
Plans 
• 1910.39 - Fire Prevention 
Plans 
• 1910.66 - Powered Platforms 
for Building Maintenance 
• 1910.95 – Occupational 
Noise Exposure 
• 1910.106 – Flammable and 
Combustible Liquids 
• 1910.109 - Explosive and 
Blasting Agents 
• 1910.110 - Storage and 
Handling of Liquefied 
Petroleum Gases 
• 1910.111 - Storage and 
Handling of Anhydrous 
Ammonia 
• 1910.119 - Process Safety 
Management of Highly 
Hazardous Chemicals 
• 1910.120 - Hazardous Waste 
Operations and Emergency 
Response
OSHA Regulations Requiring Training 
• 1910.124 - General 
Requirements for Dipping 
and Coating Operations 
• 1910.132 – Personal 
Protective Equipment 
• 1910.134 – Respiratory 
Protection 
• 1910.142 - Temporary Labor 
Camps 
• 1910.145 - Specifications for 
Accident Prevention Signs 
and Tags 
• 1910.146 – Permit Required 
Confined Spaces 
• 1910.147 – The Control of 
Hazardous Energy (lockout-tagout) 
• 1910.151 - Medical Services 
and First-Aid 
• 1910.155 – 1910.165 – Fire 
Protection (includes portable 
fire extinguishers)
OSHA Regulations Requiring Training 
• 1910.177 - Servicing of Multi- 
Piece and Single-Piece Rim 
Wheels 
• 1910.178 – Powered 
Industrial Trucks (forklift 
operator training) 
• 1910.179 – Overhead and 
Gantry Cranes 
• 1910.180 – Crawler, 
Locomotives and Truck 
Cranes 
• 1910.181 – Derricks (material 
handling) 
• 1910.183 – Helicopters (for 
material handling) 
• 1910.184 – Slings (material 
handling) 
• 1910.217 – Mechanical 
Power Presses 
• 1910.218 – Forging 
Machines 
• 1910.252 – 1910.255 – 
Welding, Cutting and Brazing
OSHA Regulations Requiring Training 
• 1910.261 - Pulp, Paper, and 
Paperboard Mills 
• 1910.262 – Textiles 
• 1910.264 - Laundry 
Machinery and Operations 
• 1910.265 – Sawmills 
• 1910.266 – Logging 
Operations 
• 1910.268 – 
Telecommunications 
• 1910.269 - Electric Power 
Generation, Transmission, 
and Distribution 
• 1910.272 – Grain Handling 
Facilities 
• 1910.332 – 1910.333 – 
Electrical Safety Related 
Work Practices 
• 1910.410 – 1910.440 - 
Commercial Diving 
Operations
OSHA Regulations Requiring Training 
• 1910.1000 – Toxic and 
Hazardous Substances 
• 1910.1001 – Asbestos 
• 1910.1003 – 1910.1016 – 
Thirteen Carcinogens 
• 1910.1017 – Vinyl Chloride 
• 1910.1018 – Inorganic 
Arsenic 
• 1910.1020 - Access to 
Employee Exposure and 
Medical Records 
• 1910.1025 – Lead 
• 1910.1026 - Chromium (VI) 
• 1910.1027 – Cadmium 
• 1910.1028 – Benzene 
• 1910.1029 - Coke Oven 
Emissions 
• 1910.1030 – Bloodborne 
Pathogens 
• 1910.1043 – Cotton Dust
OSHA Regulations Requiring Training 
• 1910.1044 - 1,2-Dibromo-3- 
Chloropropane 
• 1910.1045 - Acrylonitrile 
(Vinyl Cyanide) 
• 1910.1047 - Ethylene Oxide 
• 1910.1048 – Formaldehyde 
• 1910.1050 – 
Methylenedianiline 
• 1910.1051 - 1,3-Butadiene 
• 1910.1052 - Methylene 
Chloride 
• 1910.1096 – Ionizing 
Radiation 
• 1910.1200 – Hazard 
Communication 
• 1910.1450 - Occupational 
Exposure to Hazardous 
Chemicals in Laboratories
Preparedness
Be Ready! 
• Develop an OSHA 
compliance calendar 
• Ensure all of the required 
written plans are up to date 
• Develop a training matrix 
• Keep records organized 
and ready for inspection
Be Ready! 
• Review the OSHA 300 Log 
• Conduct internal 
inspections 
• Involve employees to get 
their buy-in 
• Enforce programs such as 
personal protective 
equipment, safety devices, 
etc..
Industrial Client 
• We did a survey to help identify potential 
OSHA compliance issues and to train 
employees on what to do when they arrive 
• We identified numerous issues that needed 
to addressed by client 
• OSHA did a site visit several months later 
and the facility was found to have no 
violations in there program
Higher Education Client 
• The client was visited by OSHA regarding an 
employee compliant 
• We assisted the client with responding to the 
complaint and then correcting the issue 
• We also trained the staff on what to do when 
OSHA comes back onsite 
• OSHA did a follow up inspection and 
commended them for the thoroughness of 
the response
Questions? 
Rick Foote 
rfoote@triumvirate.com 
617-686-6184
Upcoming Webinars 
• Waste Minimization for Industrial 
Organizations 11/6 
• In-depth Waste Stream Analysis for 
Healthcare Institutions 11/12 
• Preventing Liability with Lab 
Decommissioning 11/19 
View all upcoming webinars at 
http://www.triumvirate.com/training/events
Thank You! 
1-888-TEI-WOWS www.triumvirate.com
Locations 
Eliot, ME 
Lowell, MA 
Somerville, MA 
Portland, CT 
Astoria, NY 
Woodstown, NJ 
Jeannette, PA 
Baltimore, MD 
Ashland, VA 
Orlando, FL 
Davie, FL

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What To Do When OSHA Comes Knocking: Webinar

  • 1. What to do to prepare for an OSHA Audit
  • 2. Meet the Moderator Sasha Laferte
  • 3. Meet the Speaker Rick Foote
  • 4. Talk to us on Twitter: @Triumvirate #OSHA
  • 5. OSHA Has Been Busy • OSHA Conducted 92,000 inspections • There were over 188,000 violations cited • There was approximately $240 million in penalties
  • 6. Top 10 Violations 1. Hazard Communication 2. Respiratory Protection 3. Electrical ‐ Wiring and Equipment 4. Powered Industrial Trucks 5. Lockout/Tagout
  • 7. Top 10 Violations 6. General Machine Guarding 7. Electrical Systems Design (General) 8. Personal Protective Equipment (General) 9. Fall protection (Guarding Floor/Wall Openings and Holes) 10. Exit routes
  • 8. Are you ready for OSHA to knock at the door?
  • 10. Form a Committee • EH&S • Facilities Dept. • Maintenance • Environmental Services • Clinical Lab • Researcher Admin. • Radiology • Pharmacy • Plant Operators
  • 11. Organize Internal Resources • Preparedness Coordinating Committee • Facility Program Managers/Experts • Facility Inspector Escorts • Logistics and Planning • Roles & Responsibilities • Communications
  • 12. Inspection Preparedness Coordinating Committee • Organizes and facilitates the Opening Conference • Works out schedule with the inspectors • Coordinates inspections with department/program managers • Conducts daily debriefings • Organizes and facilitates the Closing Conference
  • 13. Facility Inspector Escorts • Introduces the inspector and convey seriousness of the interview. • Intercedes when leading questions are asked during an interview • Tactfully restates misunderstood questions to interviewee. • Doesn’t allow unqualified people to respond to questions
  • 14. OSHA Inspections - Tips • Be Prepared! • Maintain up-to-date plans and records • Know where documents are; be able to produce them in a timely manner • Have a Preparedness Plan • Records and Documentation Review • Assemble materials requested by OSHA • Identify conference room (do not use offices) for records review • Offer only requested documents for specific locations • Make duplicate copies of records that they copy
  • 16. Inspections: Logistics and Planning • Internal Notification (“The British are Coming”) • Enacting the Preparedness Plan • Opening Conference • Coordinating a schedule with OSHA • Debriefings with parties inspected
  • 17. Opening Conference • State that the group has been assembled to help facilitate the inspectors’ review & provide an open communication channel with key facility officials • Outline positive working relationship with OSHA inspectors • Discuss how important compliance is to your facility • Who in upper management is involved and how often your department meets with them • Obtain an understanding of inspection scope
  • 18. Guidelines: Site Inspection • Identify nature and scope of inspection • Accompany each inspector at all times • Cooperate, but do not offer information not requested • Duplicate all records copied • Take good notes, photographs, split samples • Monitor employee interviews • Conduct an exit interview for each area to get an idea of what they found
  • 19. Facility Escort Guidelines • Restate unclear answers from the interviewee to the OSHA inspector. • Stay by the inspectors side • Take notes • During and shortly after the interview • Of issues that the inspector notes during the inspection • Of questions that could not be answered
  • 20. Taking care of business • Fixing Potential Violations • As issues are found • Prior to OSHA entry • Before OSHA finishes for the day • Behind the Scenes During the Inspection • OSHA Location during the day • Fielding questions
  • 21. Closing Conference • Consider having VP level representative and attorney present • Present documentation of correction actions taken during the inspection • Have answers to questions that couldn’t be answered in the field
  • 22. More Guidelines • Take notes • Don’t attempt to deal with hypothetical situations • “Fix” simple deficiencies along the way • Make a copy of anything given to the inspectors • Seek approval for all photos requested by the inspectors; take duplicate photos • Likewise, take duplicate samples
  • 23. Guidelines Continued… • Don’t offer an opinion or agree/disagree with the inspectors • Do talk about sports, music, general topics • Don’t be their “buddy” or confidant • Don’t sign anything • Keep them from harm’s way (no confined space entry or near high hazard areas)
  • 24. Guidelines Continued… • Don’t offer information unless specifically asked • Don’t argue with the inspectors • Don’t complain about the regulations • Don’t be pushed into giving an answer if you don’t know…say that you don’t know • Don’t be evasive. Answer directly and succinctly • Don’t lie to the inspectors or misrepresent what really happens in your area • Don’t engage in speculation
  • 26. OSHA Regulations Requiring Training • 1910.38 - Emergency Action Plans • 1910.39 - Fire Prevention Plans • 1910.66 - Powered Platforms for Building Maintenance • 1910.95 – Occupational Noise Exposure • 1910.106 – Flammable and Combustible Liquids • 1910.109 - Explosive and Blasting Agents • 1910.110 - Storage and Handling of Liquefied Petroleum Gases • 1910.111 - Storage and Handling of Anhydrous Ammonia • 1910.119 - Process Safety Management of Highly Hazardous Chemicals • 1910.120 - Hazardous Waste Operations and Emergency Response
  • 27. OSHA Regulations Requiring Training • 1910.124 - General Requirements for Dipping and Coating Operations • 1910.132 – Personal Protective Equipment • 1910.134 – Respiratory Protection • 1910.142 - Temporary Labor Camps • 1910.145 - Specifications for Accident Prevention Signs and Tags • 1910.146 – Permit Required Confined Spaces • 1910.147 – The Control of Hazardous Energy (lockout-tagout) • 1910.151 - Medical Services and First-Aid • 1910.155 – 1910.165 – Fire Protection (includes portable fire extinguishers)
  • 28. OSHA Regulations Requiring Training • 1910.177 - Servicing of Multi- Piece and Single-Piece Rim Wheels • 1910.178 – Powered Industrial Trucks (forklift operator training) • 1910.179 – Overhead and Gantry Cranes • 1910.180 – Crawler, Locomotives and Truck Cranes • 1910.181 – Derricks (material handling) • 1910.183 – Helicopters (for material handling) • 1910.184 – Slings (material handling) • 1910.217 – Mechanical Power Presses • 1910.218 – Forging Machines • 1910.252 – 1910.255 – Welding, Cutting and Brazing
  • 29. OSHA Regulations Requiring Training • 1910.261 - Pulp, Paper, and Paperboard Mills • 1910.262 – Textiles • 1910.264 - Laundry Machinery and Operations • 1910.265 – Sawmills • 1910.266 – Logging Operations • 1910.268 – Telecommunications • 1910.269 - Electric Power Generation, Transmission, and Distribution • 1910.272 – Grain Handling Facilities • 1910.332 – 1910.333 – Electrical Safety Related Work Practices • 1910.410 – 1910.440 - Commercial Diving Operations
  • 30. OSHA Regulations Requiring Training • 1910.1000 – Toxic and Hazardous Substances • 1910.1001 – Asbestos • 1910.1003 – 1910.1016 – Thirteen Carcinogens • 1910.1017 – Vinyl Chloride • 1910.1018 – Inorganic Arsenic • 1910.1020 - Access to Employee Exposure and Medical Records • 1910.1025 – Lead • 1910.1026 - Chromium (VI) • 1910.1027 – Cadmium • 1910.1028 – Benzene • 1910.1029 - Coke Oven Emissions • 1910.1030 – Bloodborne Pathogens • 1910.1043 – Cotton Dust
  • 31. OSHA Regulations Requiring Training • 1910.1044 - 1,2-Dibromo-3- Chloropropane • 1910.1045 - Acrylonitrile (Vinyl Cyanide) • 1910.1047 - Ethylene Oxide • 1910.1048 – Formaldehyde • 1910.1050 – Methylenedianiline • 1910.1051 - 1,3-Butadiene • 1910.1052 - Methylene Chloride • 1910.1096 – Ionizing Radiation • 1910.1200 – Hazard Communication • 1910.1450 - Occupational Exposure to Hazardous Chemicals in Laboratories
  • 33. Be Ready! • Develop an OSHA compliance calendar • Ensure all of the required written plans are up to date • Develop a training matrix • Keep records organized and ready for inspection
  • 34. Be Ready! • Review the OSHA 300 Log • Conduct internal inspections • Involve employees to get their buy-in • Enforce programs such as personal protective equipment, safety devices, etc..
  • 35. Industrial Client • We did a survey to help identify potential OSHA compliance issues and to train employees on what to do when they arrive • We identified numerous issues that needed to addressed by client • OSHA did a site visit several months later and the facility was found to have no violations in there program
  • 36. Higher Education Client • The client was visited by OSHA regarding an employee compliant • We assisted the client with responding to the complaint and then correcting the issue • We also trained the staff on what to do when OSHA comes back onsite • OSHA did a follow up inspection and commended them for the thoroughness of the response
  • 37. Questions? Rick Foote rfoote@triumvirate.com 617-686-6184
  • 38. Upcoming Webinars • Waste Minimization for Industrial Organizations 11/6 • In-depth Waste Stream Analysis for Healthcare Institutions 11/12 • Preventing Liability with Lab Decommissioning 11/19 View all upcoming webinars at http://www.triumvirate.com/training/events
  • 39. Thank You! 1-888-TEI-WOWS www.triumvirate.com
  • 40. Locations Eliot, ME Lowell, MA Somerville, MA Portland, CT Astoria, NY Woodstown, NJ Jeannette, PA Baltimore, MD Ashland, VA Orlando, FL Davie, FL