This document summarizes the results of a study on the use of retail scorecards by 65 retailers and suppliers. Key findings include: 1. Scorecards have primarily improved on-time shipping performance but have more potential to impact assortment and costs. Both parties see opportunities for improvement that are not yet realized. 2. Retailers and suppliers have different needs and perspectives in using scorecards. Greater alignment is needed to improve areas like assortment. 3. Data sharing practices are still developing, with room for retailers to share more useful data like point-of-sale and inventory data. 4. Scorecards currently focus more on penalties than incentives, though a balanced approach could drive better