The Evolution from SEO to Performance
Content
Tom Wigley
Performance
Planning
Performance
Media
SEO
Content
Production
CRO
ASO
Marketplace
Optimisation
Page Speed
Digital
PR
Content
Marketing
Graphic
Design
App
Development
UX
2000-2015
Performance
Planning
Performance
Media
Performance
Content
2016+
Why do we need to evolve the way
we work?
What’s driven this change?
Why do we need to evolve the way
we work?Technology.
THEY HAVE DEFINED THE WAY BRANDS MUST PLAY ONLINE
DIGITAL PR MUST BE EARNED
NOT BOUGHT
SOCIAL SIGNALS EQUALLY AS
IMPORTANT AS BACKLINKS
UX FACTORS DIRECTLY IMPACTING
RANKING
CONTENT MUST ANSWER USER
NEED IN THE MOMENT
Why do we need to evolve the way
we work?Consumers.
We could talk forever about the integration of Paid, Owned, Earned.
PAID
OWNED
EARNED
We could talk forever about the integration of Paid, Owned, Earned.
Yes.
(but it’s actually much simpler)
PAID
OWNED
EARNED
WEBSITE
social networks
100M
1.6B
550M
320M
300M
228M
WEBSITE
social networks
wikis
photos
100M
1.6B
550M
320M
300M
228M
51M
100M
400M
412M
WEBSITE
social networks
wikis
video
marketplaces
photos
100M
1.6B
550M
320M
300M
228M
51M
100M
400M
412M
23M
1B
170M
162M
270M
WEBSITE
social networks
wikis
gaming
tv
video
marketplaces
photos
100M
1.6B
550M
320M
300M
228M
51M
100M
400M
412M
48M
65M
125M
23M
20M
<5M
23M
1B
170M
162M
270M
WEBSITE
social networks
app stores
wikis
gaming
tv
video
marketplaces
photos
100M
1.6B
550M
320M
300M
228M
51M
100M
400M
1B
700M
50M
412M
48M
65M
125M
23M
20M
<5M
23M
1B
170M
162M
1B
200M
messengers
270M
WEBSITE
RISE OF THE OWNED TOUCHPOINT
Paid
Owned
Earned
2005
2015/16
In the last 10 years, Owned touchpoints have
become a dominant element in a consumers
brand experience
As part of this journey we asked the question - what makes Performance Media
performance media?
What is Performance Content?
Audience – The ability to target our audience in a very focused way. Avoiding all of
market targeting like traditional media.
Audience: Brand media advertises to all
Audience – The ability to target our audience in a very focused way. Avoiding all of
market targeting like traditional media.
Performance Content is more targeted
Audience – The ability to target our audience in a very focused way. Avoiding all of
market targeting like traditional media.
Unaware
Unaware
Unaware
Considering
Purchase
Considering
Purchase
Buying
Unaware
Considering
Purchase
Intent: Brand media advertises to all
Audience – The ability to target our audience in a very focused way. Avoiding all of
market targeting like traditional media.
Unaware
Unaware
Unaware
Unaware
Considering
Purchase
Considering
Purchase
Buying
Considering
Purchase
Performance Content targets those that are
closer to purchase
Timeframe: Brand media seeks to gradually
change behaviour
Performance Content drives a short-term action
STRUCTURING OUR APPROACH AROUND THE CX LOOP
UNAWARE AWARE
UNDERSTAND
PRODUCT
RESEARCH
INFORM APPLY/BUY
INCREASE
INVESTMENT
AUDIENCE
Ensuring we understand who our
audience are and what they want
INTENT
Focusing on consumers who are
closer to the point of conversion
TIMEFRAME
Ensuring we focus on the areas that will
drive an immediate action
ThePerformanceContentMissionStatement
In a world where both search engines and users expect a seamless and integrated digital brand experience, it’s no
longer possible to successfully deliver each component of your content ecosystem in isolation. Every touch-point with
your customer and every piece of content you provide, will play an increasingly important role in your success in
digital.
We firmly believe that to deliver this success, it’s imperative a single team have a view of your brand experience
across the entire content ecosystem. A team who live and breathe your content and notice the smallest
inconsistencies a user would. A team who have a clear understanding of the value of content and how to measure its
effectiveness.
We understand that it’s impossible for our team, or any team to own the entire content process. Instead, we want to
help guide and integrate each component part through a performance focused lens. Carefully selecting and
prioritising your investment in content into the areas that drive your business the most effectively.
Platform
Migration
Performance
Optimisation
Graphic
Design &
Production
Log File
Analysis
Marketplace
Optimisation
Information
Architecture
Local
Optimisation
Editorial
Production
Measurement
& Analytics
Data-Driven
Content
Planning
Content
Audit
Conversion
Rate
Optimisation
META
Optimisation
UX
Optimisation
& Testing
Content
Marketing &
Digital PR
App Store
Optimisation
STRATEGY ARCHITECTURE EXPERIENCE OPTIMISATION CONTENT MEASUREMENT
Performance
Planning
Performance
Media
Performance
Content
2016+

What Is Performance Content?