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Colin Fitzpatrick
Inbound Marketing Specialist
hubspot.com
What is Inbound Marketing?
STOP FORCING leads through
your decision process.
START ATTRACTING consumers
through relevant, useful, easy-to-
find content when they need it.
START RESPONDING
to how customers
make their decisions.
Readiness
to buy…
The Inbound Marketing Methodology
20
Creating Marketing That People Love
START
ATTRACTING
CONSUMERS
THROUGH
RELEVANT,
USEFUL,
EASY-TO-FIND
CONTENT
WHEN THEY
NEED IT.
CREATE
MARKETING
PEOPLE
LOVE.
CONTEXT IS
PERSONAL,
NOT ONE SIZE FITS ALL.
Personalise to increase
responces
TAILOR CONTENT TO YOUR PERSONAS
Have effective calls to action appealing to
people in different stages of the buying cycle
BUILD MARKETING ASSETS.
Blog & eBooks Tools Photos Videos & Podcasts Presentations
Links
Email: cfitzpatrck@hubspot.com
Twitter: @collymonster
LinkedIn: ie.linkedin.com/in/colly
HubSpot Blog: blog.hubspot.com
Marketing Grader: marketing.grader.com
Slideshare: slideshare.com/hubspot
Culture Code: culturecode.com

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Inbound Marketing Starts with Relevant Content

Editor's Notes

  1. Be relevant first, and
  2. HubSpot engineers and sells software that helps you attract visitors to your website, convert those visitors into leads, close the leads into paying customers and then delight your customers so they become promoters of your business. 
  3. 2 MIN | 10MIN DT: Inbound marketing is about attractingconsumers through relevant, useful, easy-to-find content on your website or blogso they can find it, when they need it and then consume it when they are ready. It’s helpful, it’s tailored to their needs, its not a sales pitch.Let me offer a great example. VickiDonlan.com – what do you think of that Michael?MR: It’s almost like a WOM or referral, because they have already spent time getting to know Vicki, reading her blog articles and getting acclimated to Vicki’s servicesDT: Inbound marketing means you invest in your website so you can get hundreds of those educated folks to find you today and then find you again when they are ready to buy.
  4. Another way to start to research your buyer personas is to use HubSpot’s lead intelligence. You guys are all HS customers. You have access to this type of data- we have a lot of data on our contacts! If we go into our HubSpot portals, click on contacts, then click on any one of the leads we have in that tool, that we see there– we’ll be taken to the timeline for that contact. What that timeline shows us is every interaction they’ve ever had with our website since becoming a lead. We can see things like the types of offers they were interested in, the pages they visit on our site—maybe even what types of content or interaction with US that they prefer. So we can use this lead intelligence to develop some really strong information about people’s behaviors- remember, personas are all about behavior. We can look back at when they first converted for us—that very first conversion event- where they first came from! Was it from social media or was it from search? So we start to learn what their watering holes are, where they come from, and then what they download and how many things they download- that’s also a key part of behavior. We found this was actually a distinction between our personas- some people download everything, some people download only one thing and that is it. So there was an interesting distinction for us there, and you might find one as well. If we look at enough of this type of lead intelligence—this type of timeline information—for enough of our customers, we’ll start to see trends. And we can use those trends to help us answer some of those questions and help us build out that buyer persona.