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What Is Gaming Product Management
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Tonight’s Speaker
Ponappa Somayanda
Product Management in
Gaming
Ponappa Somayanda
Zynga
An Introduction
● Sr. PM at Zynga’s NaturalMotion studio
● From India, living in London
● Currently managing Dawn of Titans
● ~4 years in the game industry
● Avid Gamer
Background
Mechanical
Engineering
2007
MBA
2012 2015
2011 2014
PM-ing starts here
Agenda
● Why do Gaming companies need PMs?
● What does a Game PM do?
● What does it take to be a PM at a Gaming company like Zynga?
● Q&A
Caveat
‘These are my views and my opinions based on my experiences
and the experiences of my peers, and do not reflect the views of
my current employer or past employers’
Why do Gaming companies need PMs?
Games as a Service (GaaS)
“In video gaming, games as a service (GaaS) represents providing video games or game
content on a continuing revenue model, similar to software as a service. Games as a
service are ways to monetize video games either after their initial sale, or to support a
free-to-play model.”
Conventional Game Development
Concept
● Pitch
● Concept
● Prototype
Release
● Marketing
● Distribution
● Launch
● Maintenance
● Metacritic Score
Design
● Gameplay
● Rulesets
● Narrative
● Interface
● Content
Production
● Programming
● Art
● Sound
● Design
● Implementatio
n
Testing
● Playables
● Alpha & Beta
● Bugs
The GaaS Approach
Release
Concept
Design
Production
Testing
LIVE SERVICES
ANALYSIS & FEEDBACKPROMOTIONS
CUSTOMER SUPPORT
& COMMUNITY
UPKEEP
CONTENT, EVENTS &
FEATURES
Tools, Backend &
Sustainability
Why does this make good sense?
Recurring Revenue
Model
Extended Life Cycle More Player Focused
Measure Success
Better
Risk Mitigation
Game Changers
Platforms &
Distribution
IAPs &
Microtransactions
Data &
Analytics
This is where Product Managers thrive
What does a Game PM do?
A lot actually..
● Responsible for KPIs and Metrics
● Own/Manage the Roadmap
● Define Product Strategy
● Design Content and Features
● Measure-Analyse-Optimize-Iterate
● Be a Player Champion
Art
BusinessTechnology
PMs
Features Live Ops
Analysis
Planning &
Forecasting
Reporting Experimentation
A day in the life
Working as a Team
Product Manager
Art/UX/UI
CS & Community
Marketing
Dev & QA
AnalyticsProducer
Studio Leadership
Game Designer
PMing in a nutshell
Ruthless
Prioritization
● Roadmap
● Features
● Metrics
● Team
● Goals (Professional and Personal)
● Time
● Players
● Technology
Becoming a Game PM - What does it take?
Skillsets
Communication
Data is your Best Friend
Problem Solver
Growth Hacker
Mindset
Knowledge
Team Player
Empathy &
Passion
Ending Notes
● Do you need to be a ‘gamer’ to be a PM in a gaming company?
○ Corollary: Being a ‘gamer’ isn’t always a qualification or
validation of skill set
● Passion does not always translate into great ideas
● Dealing with Player expectations
● Interviewing with Gaming companies
● https://a16z.files.wordpress.com/2014/08/good-product-
manager.pdf
Q&A
Appendix
(will delete these before the event)
Interviewing
Do research
Play games, understand market
Understand the metrics
Be sure you want the job
Basic problem solving, discussion on games
Breaking down products
Part-time Product Management Courses in
San Francisco, Silicon Valley, Los Angeles,
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What Is Gaming Product Management Like by Zynga Product Manager

Editor's Notes

  1. Secondary benefits - multi platform, eSports, piracy, lower cost to develop Extend life cycle of Games Move from seasonal/cyclical revenue generation to a recurring model - ubisoft stats More emphasis on player- engagement, analytics, community Risk mitigation by moving away from a hit-or-miss cycle Improved analytics and metrics to measure performance More player focus, more analytics, more community/sentiment FIFA Ultimate Team, MS Office
  2. Participate in the full product/game lifecycle management. This includes making insights-driven recommendations, writing clear and actionable specifications, working with multidisciplinary teams (design, art, and programming) to implement core features on time and for greatest impact, analysing the results and sharing learnings across the team and business. Understand the player experience and audience psychology. Identify player needs and spot opportunities to build features that improve engagement and retention, grow the user base and delight our players. Help to scope and prioritise features based on business and player impact. Generate expected outcomes by analysing data from existing games, creating forecast models and performing funnel analysis. Provide input into business cases based on in-depth data analysis and demonstrate how that analysis impacts key product metrics. Create dashboards and reports that build knowledge and understanding of data driven insights within the rest of the team.
  3. Verbal explanation - no slide content; example use cases
  4. Game atomic unit; PMs cannot succeed alone, and games cannot depend purely on PMs
  5. Prioritization does not mean Compromising
  6. Do you need to be a gamer to be a Gaming PM Tech/Code understanding