- What is a collaboration information system? - Why are iteration and feedback so critical to a collaboration information system? - What is synchronous communication? - What is asynchronous communication? - What is the purpose of a collaboration information system (read about communication and content sharing) - Know the phases of a project - they include planning, evaluation, doing, etc, this is important because collaboration requires a focused approach. - Collaboration is used for some types of decision making, but not all. To understand the role for collaboration we need to know the kinds of decisions that are made at the various levels of an organization. You should be able to define operational, managerial, tactical and strategic decisions. - Know and understand the difference between version management and version control. - Be able to describe SharePoint and Google drive capabilities..