My experience includes recruitment, training, and development in the areas of; retail, sales, call center, restaurant, leadership, nursing, revenue cycle, allied health, and construction. I pride myself on the ability to quickly learn a new industry and understand the qualities needed for a superior hire. People are my passion. Who could ask for anything more? Let me show you how I can successfully assist your team to inspire and influence others, for maximum return on investment.

1. WENDY STARKAND
broadwaygal68@gmail.com | 813-352-8080 | 1348 Pleasant Oak Lane Orlando Florida 32804
PROFESSIONAL SUMMARY
Resourceful and motivated Recruiting, Learning and
Development and Employee Engagement professional who
maintains a positive attitude under pressure and welcomes the
challenge and responsibility of adding value to organizations, by
contributing to growth and driving profitability as a trusted
adviser and strategic business partner.
ACCOMPLISHMENTS
• Managed an average of 70 plus clinical and non-clinical
requisitions a week, averaging 21 hires per month with a 38-day
time to fill for Florida Hospital.
• Devised and executed a successful recruiting and sourcing
plan to hire remote inpatient medical coders, resulting in 60
new employees in 3 months, for Pyramid Healthcare Solutions.
• Recruited, trained and led a team of 20, for T-Mobile sales
program launch, which exceeded sales projections by
30%, for One Touch Direct.
• Sourced and collaborated a PEO to rebuild benefits program
to save Countryside Publishing Company 10% a year.
• Solely responsible for start-up, recruiting and training efforts for
multiple markets across the country for PCS Division.
• Recipient of the "Store Manager of the Quarter" with Starbucks
Coffee
SKILLS
Full Cycle Recruiting
Performance Improvement
Utilization of PC Recruiter, Taleo
HireVue, SkillSurvey, Talent Plus, and
Sterling
Knowledge/Skill Gap Identification
Policy and process creation
Staffing plan and job description
creation
Training development and facilitation
Internal continuing education and skill
training
Curriculum development and
instruction
Business leader partnership
EDUCATION
University of North Carolina
Greensboro
Bachelors: Theatre Arts
WORK HISTORY
RECRUITING CONSULTANT, 03/2018 to 07/2019
Tri-City Electrical Contractors Inc – Orlando, Florida
• Negotiated external staffing vendor contracts to save company 10% in fees per year
• Managed over 30 requisitions to hire 100 plus employees within a 6-month period
• Nurtured relationships with managers and prospective employees to maintain positive company
image and culture
• Redesigned Career website to provide a more professional, brand consistent and eye-catching
format
• Facilitation of New Hire Orientation and New Leader training for over 100 employees
• Implemented a Company-wide Beginner Spanish class to assist field employees with communication
to Non-English speakers.
• Revamped all job descriptions to ensure compliance with ADA, EEOC, and more effective employee
evaluations, competencies and career path opportunities
• Utilized applicant tracking system (Taleo) and multiple outlets to source and recruit top-tier talent
• Improved organizational effectiveness by recommending new policies and practices to streamline
the recruiting process
• Promoted organization at Career Fairs and numerous external events

2. RECRUITER III, 2015 to 2017
Florida Hospital – Orlando, Florida
• Responsible for 70 plus RN critical care, retail, logistics and allied health requisitions weekly with an
average hire rate of 5-8 per week with a 38-day time to fill
• Hired 210 plus Graduate Nurses per year by implementing unit interview days
• Partnered with Sourcing Specialists to successfully fill inherited Nurse Manager roles over 260 days old
• Built committed, trusting relationships with leaders by understanding goals and expectations of
candidate quality and fit, impacting patient satisfaction
• Interviewed candidates to accurately assess skills, competency and company culture fit
• Utilized Taleo, Skill Survey, HireVue, GIS and Talent Plus to support the recruiting process
• Facilitation of manager workshops; Action Based Interviewing, Recruiting Strategies and Leadership
tools to improve quality of hires and improve retention rates
MANAGER TRAINING/RECRUITMENT, 2010 to 2015
Pyramid Healthcare Solutions – Clearwater,
• Devised and executed a successful recruiting and sourcing plan to hire remote inpatient medical
coders, resulting in 60 new employees in 3 months
• Managed full cycle recruiting process across all levels in multiple business units with a 35-day average
time to fill
• Sourced passive candidates with multiple search methods and negotiated agency contracts for hard
to fill positions
• Created and modified job descriptions within all departments
• Designed and delivered Orientation, Manager and Employee training to improve strategic business
practices and organizational culture based on needs analysis
• Creation of company logo, monthly employee newsletter and all intra-company announcements
• Developed and deployed a powerful employee engagement strategy to maximize energy,
interaction and retention
TRAINING AND RECRUITING MANAGER, 2009 to 2010
One Touch Direct – Tampa, Florida
• Recruited, trained and led a team of 20, for T-Mobile sales program launch, which exceeded sales
projections by 30%,
• Designed & facilitated interactive training for 5 new lines of business
• Created & delivered leadership training for supervisors while collaborating with managers to roll
out and institute performance tracking
• Developed and implemented standard interview process for Managers
• Recruited over 100 Employees, within 3 months, for multiple sales programs
• Led six training specialists
DIRECTOR OF RECRUITING, TRAINING AND DEVELOPMENT, 2007 to 2009
Countryside Publishing – Tampa, Florida
• Sourced and collaborated with a PEO to rebuild benefits program to company 10% a year
• Created & Managed Recruiting cycle throughout the country
• Facilitated nationwide growth through creation and leadership of 2 regional hiring specialist positions
• Developed and delivered company orientation
• Created training workshops for multiple new and existing lines of business to train account executives
on marketing, sales and products
• Re-designed all company forms for consistency & branding

3. NATIONAL DIRECTOR OF RECRUITING & TRAINING, 2004 to 2007
PCS DIVISION - Florida
• Built start up recruiting and training programs to support over 1000 employees in 108 locations
• Initiated operations in 6 cities across the country, to establish and organize training centers,
recruitment and training for market openings
• Designed and facilitated effective training course objectives, course content and all materials
including testing and evaluation procedure to include but not limited to:
o New hire orientation
o Product knowledge
o Operational standards
o Coaching, mentoring and employee evaluation
o Sales and service
• Built and led a team of 10 regional trainers & recruiters throughout the country
• Effectively designed & delivered train the trainer programs
• Consulted with all levels of management to create & implement staffing plans to increase business
revenue by 25%
• Managed hiring process, created job descriptions, managed multiple job fairs across the country to
recruit top talent
• Supervised all aspects of the employee life cycle, including; rewards, retention, on and off boarding
• Partnered with Executive Leadership to create and deliver a formal leadership development
program, leading to the advancement of over 6% of employee population
• Designed structure and manuals for Companywide operational procedures
Regional Trainer
Blockbuster Video – Atlanta, Georgia
Corporate Technical Trainer
Capital One Services – Tampa, Florida
Senior Store Manager/Corporate Trainer
Starbucks Coffee (market openings) – Atlanta Georgia, and Miami, Florida